All Covered Painting

I like that they did a good job.  They installed the lights and they initially installed them on one of the wrong trees.  They missed the tree and so they came back and instead of taking down the ones, which they did not charge me, they put in another size.  So there was a small issue but it was not a big deal, they corrected it and they went above and beyond.  They impressed me and I would have used them last year it’s just that for other reasons I was not able to but not because of them.  However the work turned out great.

They did a great job and pointed out trouble spots I needed to attend to. I hadn't thought of painting metal railings in front of house, but was needed and they pointed that out. They were willing to replace some wood on deck stairs so I wouldn't have to try to find someone else. I felt the price was reasonable for all they did.

Went above and beyond.  Professional, easy to work with.  Needed to move my trampoline and not only moved it but put it back and leveled it.  This was not part of the expense.  I would recommend them to everyone.  I plan on using them for inside my house soon.

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Rich came out and gave me a detailed estimate to install the lights. . His crew arrived on the scheduled day and were professional and finished the job quickly. They had a very good eye for design also. The house looks terrific. The cost was better by far than other estimates. I will use them for house painting next year. Extremely pleased with the result. Thank you.

unknown

Rich Wall did estimate. He came on time. He was very friendly. He suggested staining the fence and not painting it. Diego Chavez did the work. He was very careful not to get the stain on the patio or any of the shrubs. He cleaned up everything very nicely and the fence looks great. I would use this company for other projects without hesitation.

My high expectations were met!   I have just re-read some comments by earlier reviewers, comments that influenced my decision to ask Rich Wall to give me an estimate last June.  Those comments repeatedly mention features of this company?s work at other sites that now stand out for me as well.  I can confirm from personal experience that Rich is a pleasure to work with; the crew members are friendly, patient and
careful; and All Covered Painting is an efficient, very responsive company thatdoes excellent work.                 

Rich and his crew were friendly and accomodating.  They tackled the problem of paint peeling/worn out siding and were hard working and cleaned up well after themselves.  Good at problem solving where needed and communicating updates (via text).  Project was weather delayed some (not their fault of course)  and some schedule slippage but they kept at it.  Clearly a busy time of year and they were juggling a lot while still meeting my needs as a customer.  I'd use them again.

Rich is very responsive, getting back to me promptly. Manny was crew leader, and he is very professional and wonderful to deal with. My house is shingled, and they are pretty uneven, but the job looks really good, and my neighbors have all commented how great my house looks. Only concern would be the rush at the end, as the job went over estimated time period, and had to call them back to fix a few things, but they came promptly and were ready to do everything to make me happy with their work!

unknown

He was great.  He was very hardworking.

Rich responded very quickly to my initial call and was able to do my small project when many others were already booked out through the summer painting season.  Weather pushed it out a bit, but it did get completed eventually.

We were contacted immediately after leaving a message with All Covered Painting.  Rich came out very quickly to give us an estimate.  We had a couple estimates done, but All Covered was the cheapest and had the best time frame as well.  Once we signed a contract, Rich kept us informed as to when painting would begin.  Workers arrived on time every morning and worked all day.  They were friendly and very easy to work with.  Rich emailed a couple times during the job to make sure that everything was going well. We had a couple questions along the way and they were answered quickly.  We were told to call them if we found any spots that needed touch up - and they assured us numerous times that they would come out and fix them (though we haven't found any issues!).  On top of it all, the job that they did is beautiful.  We would recommend them to anyone!

Rich came out and did a complete walk-around our house before submitting a bid.  We were able to talk about the work in-person and make decisions about prep work, repairs and painting during that time.  While other contractors came to the house, some didn't even go in the backyard!  Rich's bid came in around the middle but included work that other bids did not include (like sealing and priming trim boards).  Rich was also able to accommodate our schedule since we were having the roof replaced at the same time.  He was also very patient while we struggled to make final paint color selections!  Once the painting started, Rich's crew worked very quickly--I think the house was 3/4 finished on the first day!  We are very happy with the results.  The crew was very friendly and communicated each part of the process.  They did the right thing at each step of the way, for example, removing the door hardware when painting the front door instead of just taping around it.  We have had neighbors and friends compliment the work and ask for Rich's contact information, which we gladly passed along.  We will call him again for any future work.

A huge job and job well done!

We paid an almost $2000 deposit, the day before work was to commence they cancelled the contract. They and refused to perform the work. When I requested an upgrade in the paint, after calling the local paint dealer asking about All Covered Prices
it worked out to be double the difference. When I questioned Rich the Project manager about the price.  His response was
"you can pay for the upgrade or we will cancel the contract".  They also wanted me to sign another contract with the upgraded price, and have the full balance due, not subtracting the deposit.  That would have left me with 2 contracts and 2 fuil balances due that only I sign.  They don't sign their contracts.  I felt this was a bit suspicious and the ulimatum about the upgrade sounded like
extortion.

After we made a complaint to the BBB they returned the deposit. It was returned a week after the work was to be completed. We also received a letter from their attorney threatening legal action, unless I remove my Angie's List review and accused me of making false statements to the BBB, credit card company and Angie's List among other untrue accusations. Because of the threat of legal action, I feel that I can not fully describe the details of my experience with them, although an attorney has told me they do not have a case and is trying to bully me and manipulate the reviews.

There were some communications back and forth that left me feeling disrespected, insulted, intimidated and harassed. Questions about when I was to receive payment and what form the payment was were not answered directly in a way that I felt they did not intend to return the deposit. One of the responses from Jason Kono, the owner, contained insulting personal remarks about my character, that they were offended by my questioning their upgraded paint prices, and how I'm not interested in the project manager's personal problems, of which he listed in detail. I did not understand what this has to do with a refund. I fell that they are taking out their personal problems on me and over booked their schedule. 

 The company's responses to honest reviews have been an aggressive campaign of posting malicious lies to ruin my character and reputation.  They have tried and some cases successfully posted identifying information. I believe this is in retaliation for filing a BBB complaint against them. Ironically, It feels like they are doing what they accused me of doing by posting this rant of malicious lies as well as making disparaging remarks on other sites. I don't what any reviews about other companies the may or may not have been written by me are not a legitamate excuse for cancelling an contract.  I felt like they handled  a simple misunderstanding about a small amount in the most unprofessional and rudest way possible.  Reviews that I may or may not have written is not a legitimate excuse for cancelling a contract. 

 I have never had a contractor cancel a contract with me or been involved in disputes like this. This has been the most horrible experience I have ever had to deal with any company. Frankly, I wish I had never called them.

House was painted while we were on vacation - we came home to a beautiful completed house!

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We had our siding replaced last fall through a contractor that we found using Angie's List, which went well and was a good experience.  We had Hardie Plank siding put on and I was planning to paint it myself to save money, but the job was finished about two days before the heavy rains hit.  The owner of that company told me it would be okay to wait about six months before waiting to paint, which is also what I had read online.
Well, my wife and I had our first child five weeks ago and I really don't have the time to pant a whole house right now.  So I hit up Angie's List again and got a few bids.  Rich was a pleasure to work with and the price was a bit better than other contractors.  But what I liked best was the fact that his bid included a coat of primer in addition to the two coats of paint that others included, at a slightly lower price!  And they used good paint. 
The crew was very professional and courteous, and very understanding and accommodating with the baby and mother-in-law around while they were doing work.  They showed up on time every day and the paint job looks great.  All the neighbors are commenting and asking who did the work.  I am very pleased with the results and would definitely use them again.

Owner Rich Wall was extremely responsive and professional. The painting crew was great. Rich's bid was significantly lower than the other 2 bids I got and the work was very good. The job was done quickly and painlessly. I wouldn't hesitate to call Rich again when my house needs painting.

Very impressed. We called on a Thursday and Rich was at our house on Sunday, his team began work on Monday.  Not only did they do any amazing job, but they were early each day and even worked around our kids.  The crew was courteous and professional. The walls in our office had varnished wood paneling that they painted over. It was a tedious job that my husband and I tried to do, I'm actually glad we gave up.  Rich's team did a beautiful job.
We will be using them to paint the exterior of our soon and I'm looking forward to having them back. They are the first vendor we've had in a long time that was stress free. 

I chose All Covered Painting because Rich, the owner, seemed very knowledgable, customer oriented, and he came in with the lowest bid. Rich was very responsive and helpful with any questions I had before the work began. I was very impressed with the amount of preparation that was done before the painting began. The crew was great - polite, respectful and friendly. They did a beautiful job, making our 20 year old house look like new!

Our initial meeting with the owner, Rich Wall, went very well. He communicated clearly, carefully listened to our concerns about care being taken with the shrubbery, and readily agreed to the time schedule we requested. All of our subsequent contacts with him and his crew, from the initial power washing of the house and driveway, to the several days of preparation, to the staining and painting, and to the final additional coat on parts of the front deck were consistently positive. The quality of the preparation was very impressive. We hadn't expected, for example, that the shutters would end up looking as if they were brand new. Throughout the several days in which the crew was working, we couldn't have asked for a more professional and more skillful outcome. We will go to them first for future painting jobs and recommend them without reservation.

The paint project went great. Rich did a great job of communicating and resolving any project issues.