4 Hands Housekeeping

Started with having to call them a couple time to get a response. Showed up to clean late. Changed the price after they were here which I was willing to pay because they said it would take more time. I already had one clean come through previously but I wanted a deeper clean. They up and decided this wasn't their typical job and tried to leave. My son and I were moving in the very next day so I begged them to stay. They stayed and then didn't get to items on my list like cleaning the appliances. Then they left an hour early. I am a realtor and I had other jobs ready to go for them. Very disappointed all around.

Something has happened with the Koslovas. At first they were punctual, responsive, and did a great cleaning job. But in the last few months, it became impossible to email them or leave them a phone message (voice mailbox full), and they didn't show up for scheduled cleaning sessions. This happened to me, and to friends of mine who had recommended them. The last time they didn't show up for a scheduled appointment, I managed to text him and ask what was up, and he did call and said "we just didn't get going in time to make it to your house" (for a 1 pm appointment), and when I asked him to reschedule, he just mumbled that he would have to figure it out later. And that was that. They no longer clean for us.