TOTAL FRAUD | STAY AWAY FROM THESE GUYS Someone told me that "it's impossible to find an honest plumber" and these people are a shining example of that. I've learned my lesson though. Never give them the benefit of doubt. Don't try to treat them as humans that you would otherwise treat with trust. They continued to lie to me after posting a review, and I have no doubt they will continue to lie here.
Description of Work: I needed to repair a leaky faucet in my bathroom so I called these guys.The first visit was fine - they presented me with a bunch of options. I selected one with cartridge replacement. During the second visit, the plumber said "hey we might be able to repair this just by tightening the cartridge. No replacement needed!" I figured, sure why not? Let's save the plumber an additional trip. He told me "if it still leaks, give us a call back. We'll replace it." It sounded good to me. A few weeks later, my faucet continued to leak. So I called them and asked about it. This is where everything went wrong. They told me that I would have to pay the same as the original quote for the job. Their rationale was that I already paid for the original job and was satisfied with it then. And that I shouldn't have trusted the plumber that came to me. I called in for a specific job and I was "presented with options one of which I ended up choosing." If I knew that the "if it still leaks, we'll replace it" would cost me additional $450, I obviously wouldn't have agreed to it. I ended up paying ~$450 to try to fix a leaky faucet that still leaks.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
5.0
punctuality
5.0
$437
John L.
02/2024
1.0
drain pipe
 + -1 more
2 Sons agreed to do plumbing repair, half via Saturn Barter (we are both members). I paid half up front. Work was less than expected. 2 Sons unwilling to bill half barter & refund me accordingly. Repeated efforts to discuss were to no avail.
Description of Work: Freed block in drain line
Rating Category
Rating out of 5
quality
3.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
4.0
$1,376
susan S.
02/2023
1.0
drain pipe
 + -1 more
Had 2 sons plumbing out to fix small leak under sink, and replace sink, faucet and disposal. After, we had a huge leak, and they refused to take responsibility for the damage, which is a lot!!!!
Description of Work: Had 2 sons plumbing out to fix small leak under sink, and replace sink, faucet and disposal. After, we had a huge leak, and they refused to take responsibility for the damage, which is a lot!!!!
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
3.0
$1,321
Maureen A.
09/2021
2.0
water heater repair
 + -1 more
This is the review I sent to the business: Technician Mike and his son were very personable and Mike recalled installing a hot water heater for me some months back. Mike knew what the issue was as soon as he looked at my sink and told me the minimum charge was $250.00 I think the entire repair fix took about 3 minutes. While I understand that fixing this problem took a certain amount of expertise (including travel time, etc), I don't feel it warranted a rate of $83.00 per minute. (I doubt even heart surgeons get paid that much.) I realize that prior to fixing the problem, I agreed to the minimum charge so I know I am responsible to pay it. However, once your technicians left, I felt as though I had been set up and quite dismayed that I had been taken advantage of in such a way. It did not feel like an honest approach. Given the above, I will not consider using your business in the future.
Description of Work: dishwasher drain was plugged
Rating Category
Rating out of 5
quality
5.0
value
1.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0
$271
Steven H.
01/2021
5.0
drain cleaning
 + -1 more
The estimate and repair were fast, accurate and all went smooth. Job well done!
Description of Work: Removal, install a new sump pump for downstairs sewage.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,900
Melissa S.
12/2019
5.0
water heater repair
 + -1 more
Tommy was quick and courteous and did a great job with the install and clean up.
Description of Work: Water heater replacement
Rating Category
Rating out of 5
Yes, I recommend this pro
$1,600
Mike M.
01/2019
5.0
drain pipe
 + -1 more
Great, no nonsense estimate and work. 2 sons came out for a free estimate, I agreed immediately, and they got to work. Two hours later my plumbing problem was resolved. Prior to working with 2 sons, I had another plumbing company out for the same problem that wanted to charge me 6 times more. 2 sons didn't try to add on work not needed or over charge.
Description of Work: replaced kitchen drainage pipes in crawl space
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Linda H.
01/2019
5.0
water heater repair
 + -1 more
I called multiple plumbers whose schedules were too busy, and, as if my schedule wasn't full enough, I had a doctor's appointment in the middle of the day. 2 Sons Plumbing said they could be out between 2:00 pm and 4:00 pm, just be sure to call when I left the doctors office, if I was going to be late. Tim showed up about 2:30 and was in and out in less than 1 hour. There was an air bubble in the gas line, and it was a simple fix. I would highly recommend them again.
Description of Work: My hot water heater stopped heating, there were no leaks just the pilot light was out, and I couldn't restart it.
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Service Categories
Drain Pipe Installation,
Water Heaters,
Drain Cleaning
FAQ
2 Sons Plumbing is currently rated 3.1 overall out of 5.
No, 2 Sons Plumbing does not offer free project estimates.
No, 2 Sons Plumbing does not offer eco-friendly accreditations.
No, 2 Sons Plumbing does not offer a senior discount.
No, 2 Sons Plumbing does not offer emergency services.