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ROYAL CARPET CARE

Carpet Cleaning, Upholstery Cleaning, Floor Cleaning and Waxing

About us

Carpet Cleaning and Inspection by Owner/Operator. I am in the business of creating and retaining profitable residential clients. Carpet and upholstery cleaning just happens to be the best suited service for me. I strive to provide the best professional and most pleasant home service experience ever, no matter what. Major benefits you will receive besides fresh, clean, healthy carpet: Peace of mind before the job is done, that it will be done correctly and with no other inconveniences to you or your household. Professionalism: I take my service seriously and have great pride in what I do. It is in my best interest to make sure you are absolutely pleased. I strive for the WOW factor. Reliability: You can trust I will do what I say I will do, and there will be no surprises. I guarantee exact appointment times - none of this "I'll be there between 9:00 and 1:00". When I say 9:00 AM I mean 9:00 AM. Expert Consultant: I have attained the highest levels of certification in my industry and am knowledgeable, skilled and experienced. You can trust my advice and know that I will not sell you anything you don't need. Long Term Relationship: Quality clients put time and effort into finding a great service provider, and want them to be there next time a need for service arises. I can and do provide this level of service. Royal Carpet Care - Luxury is what I do.

Business highlights

26 years of trusted experience

Services we offer

Residential & commercial carpet cleaning, carpet inspection, carpet selection consultation, upholstery cleaning, ceramic tile & grout cleaning.

Services we don't offer

Carpet stretching or repair.

Amenities

Free Estimates
Yes
Senior Discount

10%



Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Photos of past projects

Reviews

5.099 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
97%
4
3%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.8
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 1-25 of 99 reviews

Susan T.
11/2019
5.0
carpet cleaners
  + -1 more
Awesome! Stain out and all looks new!
Description of Work: Carpet cleaning and a bad pet stain

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from ROYAL CARPET CARE
Thank you for allowing me to clean for you! I hope to hear from you again.

Heidi R.
10/2019
5.0
carpet cleaners
  + -1 more
We were extremely impressed with how our carpets turned out after having them cleaned by Royal Carpet Care! The price was very reasonable and Howard, the owner, was very professional and friendly. We would definitely recommend this business to others,
Description of Work: Carpets cleaned

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from ROYAL CARPET CARE
Thank you for calling on me to serve you. I hope I was able to meet or exceed your expectations of fresh, clean carpet. Don't hesitate to call me again.

Joan S.
06/2019
5.0
carpet cleaners
  + -1 more
I am very pleased with the professionalism and pleasantness of this experience.
Description of Work: carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from ROYAL CARPET CARE
Thanks for putting your trust in me to clean your carpet. It was a pleasure to serve you.

Micki F.
01/2019
5.0
carpet cleaners
  + -1 more
The business owner of this carpet care company came over and gave me a reasonable price for his services, and we set up a date and time for the carpet cleaning. This was arranged for before Thanksgiving when I needed clean carpets before my family from out of state visited for the holidays. The owner cleaned the old carpets in my condo to the best of his ability, and the carpets turned out actually better than I thought they would! He took the time to explain why certain walkway areas didn't get "clean" -- those areas were cleaned but were really worn out after years of use. The owner was pleasant, efficient, and serious, but also friendly and willing to answer all my questions about carpet care. I would highly recommend Royal Carpet Care to anyone for carpet cleaning services!
Description of Work: Most Carpets to be Cleaned in my Condo

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from ROYAL CARPET CARE
Thank you for your review. I really appreciate being able to clean for you. Please don't hesitate to call if and when you need my services again. Many Thanks! Howard

Cindy B.
10/2018
5.0
carpet cleaners
  + -1 more
Royal Carpet Care is fantastic. Very professional, quick, and a great price. He left our carpets looking new and fresh.
Description of Work: Cleaning Carpets

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from ROYAL CARPET CARE
Thanks for your kind review. I appreciate cleaning for you!

Rick C.
07/2018
5.0
carpet cleaners
  + -1 more
Great Job!!! We had about 650 SF of heavy soiled carpet. Royal Carpets was fast, efficient and honest. Would definitely hire again.
Description of Work: Carpet Cleaning

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from ROYAL CARPET CARE
Thank you [Member Name Removed]! It was a pleasure to meet you and provide a quality service for you.

Yvonne U.
07/2018
5.0
carpet cleaners
  + -1 more
Excellent - highly recomment. He came to work and do a good job and that is exactly what he did. Easy and pleasant to work with. Didn't try to up-sale, stayed with his initial quote. Trustworthy
Description of Work: Carpet Cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from ROYAL CARPET CARE
Thanks so much for allowing me to serve you! I look forward to cleaning for you again.

Richard W.
03/2018
5.0
carpet cleaners
  + -1 more
The work was done professionally with an eye to detail. This was the first time we had carpets cleaned with no follow-up issues by this provider. Cost of service was agreed on prior to cleaning. The price was reasonable, showed up at time stated, done efficiently. Very little moisture was left in the carpet and was completely dry in the stated time. If it wasn't dry the person said give a call to come back, we did not have to. Long term pet stains were treated and removed with no issues. Professional's equipment was clean, organized, and in good condition.
Description of Work: Carpets cleaned

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from ROYAL CARPET CARE
Wow! Thank you for your kind review. I hope to be able to serve you in the future.

Ann C.
10/2017
5.0
carpet cleaners
  + -1 more
Service was punctual and done appropriately for a reasonable price. Howard Burch was pleasant and looked after our house while doing the cleaning
Description of Work: Carpet cleaning for 2 sets of stairs and landing areas

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from ROYAL CARPET CARE
Thank you for putting your trust in my service. I hope to serve you again - Oh, and thank you for the kind review.

CAROL C.
07/2017
5.0
carpet cleaners
  + -1 more
He has come out and removed stains for me before, and he is very professional. The furniture that I could not move, he put them on Styrofoam blocks. He did a great job. Its the owner and his wife, she is the business end, and he comes out and does the work. I didn't do any shopping around, so I don't have any comparison in price. I think I rather not. I have used him before, and I will use him again.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Response from ROYAL CARPET CARE
Thanks for allowing me to clean your carpet stains - may they never come back!

CAROL C.
07/2017
5.0
carpet cleaners
  + -1 more
He questioned me what I had done to get the spot bigger and bigger. He treated it, and it may not get it all out. If it doesn't, he will come back out again. Which he was right about that. He came back out again, and got it resolved. I think it was a little bit left, but I don't think anybody could have done any better. He charged me his minimal call, which is $90. I don't think you should do it for less. He came out right away.
Description of Work: I had a stain that resulted from my Christmas Tree. It was water overflowed under the carpet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Response from ROYAL CARPET CARE
Thank you for calling on me, again, to serve you!

George R.
07/2017
5.0
carpet cleaners
  + -1 more
I feel work went well. He arrived on time, vacuumed carpet before steam cleaning. Carpet was damp for several hours afterward, but that was to be expected.
Description of Work: Cleaned carpets in four room, hallways and breezeway.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from ROYAL CARPET CARE
Thanks, [Member Name Removed], for inviting me into your home to clean your carpet. It is much appreciated.

Christine W.
09/2016
5.0
carpet cleaners
  + -1 more
Howard did a wonderful job! He responded immediately and professionally. Our living room furniture looks amazing!!! Highly recommend him!
Description of Work: Upholstery cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from ROYAL CARPET CARE
Thank you [Member Name Removed] for calling on me to help with cleaning your house. Thanks for the kind review!

Jeanne S.
07/2016
5.0
carpet cleaners
  + -1 more
We appreciated his professionalism and good service. He personally did the job and executed it in a very timely manner. Carpets were thoroughly vacuumed and deep cleaned. We definitely will utilize his services in the future.
Description of Work: Howard from Royal Carpet was contacted by us to give an estimate for cleaning all carpeted areas in our home. He arrived at appointment time, talked with us about the service, and gave us a written estimate for services.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Response from ROYAL CARPET CARE
Thanks for your kind review and thanks for allowing me to provide my service to you!

Michael D.
04/2016
5.0
carpet cleaners
  + -1 more
Very professional and helpful. Did an excellent job from start to finish and was in and out in one hour. We are very pleased and will definitely utilize Royal carpet cleaning services again in the very near future!
Description of Work: Royal carpet cleaning, cleaned our family room, office and hallway.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$124

Response from ROYAL CARPET CARE
I sincerely appreciate cleaning for you. Please don't hesitate to call again!

Toby C.
09/2015
5.0
carpet cleaners
  + -1 more
Howard is the only person I call to clean the carpets in my properties. I've always been happy with the end result. And trust me, my jobs are not easy! He's honest, knowledgeable & works very hard to work me in to his schedule.
Description of Work: Cleaned the carpets

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Response from ROYAL CARPET CARE
Thank you for trusting in me to clean for you! I really appreciate your business.

Ina I.
08/2015
5.0
carpet cleaners
  + -1 more
We are very satisfied with how he cleaned our carpets and will definitely use him the next time they need cleaned.
Description of Work: We scheduled cleaning two rooms and a hallway with Howard Burch on 8/6/15 costing $161.00, and at the same time scheduled cleaning two other rooms on 8/20/15 at a cost of $100. This allowed us to move furniture from one room to another for cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from ROYAL CARPET CARE
Thank you for your nice review. I really appreciate being invited to clean for you!

Howard B.
07/2015
5.0
carpet cleaners
  + -1 more
He far exceeded my expectations!! Everything turned out great and i would definitely use them again, they were great!
Description of Work: Carpet Cleaning
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from ROYAL CARPET CARE
Thanks for your kind review. It is appreciated.

SALLY C.
12/2014
5.0
carpet cleaners
  + -1 more
The Owner was the provider....as marked above he was very courteous, punctual and did a far better job than our cleaners we have used for the last 8 yrs. I would recommend him to anyone and I will definitely use Royal Carpet & Floor Care in the future.
Description of Work: Cleaned Carpets

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$272.5

Response from ROYAL CARPET CARE
Thanks for your kind review. It was a pleasure to serve you.

Jane P.
11/2014
5.0
carpet cleaners, upholstery cleaning
  + 0 more
He came and gave me a quote for the work, came a week later and did the work efficiently. Howard was pleasant to work with and have in my home.
Description of Work: Cleaned all our carpeting that we requested him to do. Also cleaned our sofa in the living room. No don'ts

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$345

Response from ROYAL CARPET CARE
Thank you for your very kind review. I look forward to serving you for a long time.

Jo An S.
09/2014
5.0
carpet cleaners
  + -1 more
The service was good. One guy came out and took him about an hour to clean it. I would say that he was prompt, cared about the job to be done and did a great job.
Description of Work: Clean the carpet in the front room.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Response from ROYAL CARPET CARE
Thank you for your review. I am the one and only guy who is Royal Carpet Care - just for clarification.

Carolyn Q.
09/2014
5.0
carpet cleaners
  + -1 more
Howard was punctual and very thorough. He explained what he was doing and did it quickly. He answered all our questions pleasantly. Our carpets looked very nice when he finished.
Description of Work: Cleaned carpets in bedrooms and dining room

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from ROYAL CARPET CARE
Thanks for allowing me to clean for you!

Paula S.
08/2014
5.0
carpet cleaners
  + -1 more
I was very impressed with Mr. Burch - he was right on time, professional but friendly also. Howard took measurements of all rooms to be cleaned and explained in detail how and what he would be doing. I will say this carpet cleaning job was the best we have ever had. The carpets looked really cleaned for a change! Would we call him again? You bet!
Description of Work: Royal Carpet cleaned large family room, entry way, dining room and stairs

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$235

Response from ROYAL CARPET CARE
Thank you for your kind review. It was a pleasure to serve you.

Howard B.
08/2014
5.0
carpet cleaners
  + -1 more
Howard Burch, owner of Royal Carpet Care, arrived a few minutes before the appointment time. He toured the house to see what areas we wanted him to clean. After measuring the areas to be cleaned Mr Burch gave us a written bid for the work to be done. To begin the cleaning process he vacuumed all areas to be cleaned. Next he thoroughly sprayed all areas with a cleaning solution. After this he used hot water extraction to remove all dirt, spots, and cleaning solution. Mr Burch even moved the furniture in the living room and dining room. After the cleaning was completed he placed styrofoam blocks beneath the furniture legs to protect them from the wet carpet. He wore clean booties over his shoes while inside the house and left some for my wife and me to use until the carpet was completely dry. Before leaving Mr Burch gave us a Carpet Care Guide and file folder for cleaning receipts. Mr Burch is very friendly, professional, and does excellent work for a reasonable price. I will continue to use him to clean my carpet, and will recommend him to others as well. A few days after cleaning our carpet Mr Burch sent us a card thanking us for our business. Very professional!
Description of Work: Cleaned carpet in living room, dining area, hallway, open areas of 3 bedrooms, and the laundry room.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$232

Response from ROYAL CARPET CARE
WOW! What a fantastic review. Thanks for letting me clean for you. I look forward to a long term business relationship.

Darlene M.
08/2014
5.0
carpet cleaners
  + -1 more
He cleaned the rug, came when he said he would. Cleaned up his things and was gone. Very nice man!
Description of Work: Great

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from ROYAL CARPET CARE
I am pleased that you were happy with my service. Thank you!

Contact information

1094 CROMWELL AVE, Richland, WA 99352

ROYALCARPETPRO.COM

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed

Licensing

Insured

Licensed*

Trade License Number
35488
Trade License Locale
Washington
Trade License Authority
IICRC
Trade License Expiration
04/30/2016

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Upholstery Cleaning,
Floor Cleaning and Waxing

FAQ

ROYAL CARPET CARE is currently rated 5 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: Closed

ROYAL CARPET CARE accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
Yes, ROYAL CARPET CARE offers free project estimates.
Yes, ROYAL CARPET CARE offers eco-friendly accreditations.
Yes, ROYAL CARPET CARE offers a 10% senior discount.
No, ROYAL CARPET CARE does not offer emergency services.
No, ROYAL CARPET CARE does not offer warranties.
ROYAL CARPET CARE offers the following services: Residential & commercial carpet cleaning, carpet inspection, carpet selection consultation, upholstery cleaning, ceramic tile & grout cleaning.
Carpet stretching or repair.

Contact information

1094 CROMWELL AVE, Richland, WA 99352

ROYALCARPETPRO.COM

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed