RICHLAND AUTO CARE CENTER

Auto Service, Electrical

About us

ADDITIONAL CONTACT - DENISE GERRY. ADDITIONAL EMAIL - RICHAUTO@VERIZON.NET

Services we offer

ONLINE APPOINTMENTS, FULL MECHANICAL REPAIRS, ELECTRICAL, SUSPENSION, PM SERVICE, AIR CONDITIONING, DRIVE TRAIN, HYDRAULIC BRAKE SYSTEM.

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

Check
MasterCard
Visa

Reviews

4.711 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
91%
4
0%
3
0%
2
9%
1
0%


Rating CategoryRating out of 5
quality
4.7
value
4.2
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 1-11 of 11 reviews

Jose P.
11/2016
5.0
auto repair
  + -1 more
It was done great and great people.
Description of Work: 100k mile tune up

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$575

MaryLou B.
06/2016
5.0
auto repair
  + -1 more
unknown
Description of Work: After having a terrible experience with the local Mercedes service department, Richland Auto serviced our Mercedes and did a great job.
Rating CategoryRating out of 5
Yes, I recommend this pro

Ron M.
01/2016
5.0
auto repair
  + -1 more
unknown
Description of Work: Engine work

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Lucille A.
04/2015
5.0
auto repair
  + -1 more
As always, this estimate was presented with fair pricing, a promise of when the work would be completed, and a professionalism that lets me know that the job will be done right the first time. No cutting corners, no hidden charges that show up later, nothing to make me doubt the trust I place in these folks to do things the right way, just like they have been doing for me for the last 15 years. I give Richland Auto Care Center my highest recommendation for quality work performed and backed by highly trained technicians and management of impeccable integrity.
Description of Work: Gave estimate on replacement of thermostat.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Robert L.
09/2014
5.0
auto repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Lisa F.
03/2014
5.0
auto repair
  + -1 more
Jeep wouldn't start. Mid-day I called shop to ask if they could look at it that afternoon and they said yes. Had Jeep towed to shop; arrived about 2:15pm. Received estimate within 45 mins and they had already confirmed they could get the part and have it done same day. Work was done within a couple hours. Because I couldn't get back there by closing, I paid via phone and picked it up later that evening. Very pleasant staff! Couldn't ask for better service.
Description of Work: Replaced starter (03 Jeep Wrangler)

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$315

Sally F.
09/2013
5.0
Excellent. An automobile built in 1954 has it own issues and the folks at Richland Auto Care Center know how to handle those issues.
Description of Work: I take most of my autos to Richland Auto Care Center. The best service I ever had from them was for my 1954 Corvette. Since this is a classic car, I would not trust just anyone to work on it. The owner of Richland Auto Care took extra special care of my car and tutored me in how to keep it in the best possible shape. The service provided was well beyond what you would expect from an auto repair center. I inherited the car and have since sold it, but the folks at Richland Auto Care Center kept it running for me for over 3 years.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Mikal M.
09/2013
5.0
auto repair
  + -1 more
They provided the maintenance we requested. Their estimate was the same as the final cost. No surprises. They have consistently provided us with consistent high quality service.
Description of Work: Provided service for two cars.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$271

Dan H.
03/2011
5.0
auto repair
  + -1 more
All work was done and faster then expected. The price was was the same as the estimate. Service is good, fast and friendly. I will continue to use Richland Auto to maintain my vehicles.
Description of Work: Lube, oil, filter, check front end for noise.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Cindy B.
08/2010
2.0
auto repair
  + -1 more
I couldn't believe how much it cost! The car still ran rough, I called them to check into it...they wanted to charge another $50. After a long and irritated conversation, they agreed to run diagnostics at no charge. They discovered a faulty spark plug and replaced it at no charge. I felt they were overpriced...I have not used them since.
Description of Work: The car was running rough so I took it in for diagnostics. They told me it needed a tune-up, I had them go ahead with the tune up.

Rating CategoryRating out of 5
quality
3.0
value
2.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$476

Brian K.
08/2009
5.0
auto repair
  + -1 more
Towed the car over and left key in drop slot. Car was repaired in 2 working days.
Description of Work: timing belt and water pump replacement after major pump failure.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

    Contact information

    1621 TERMINAL DRIVE, Richland, WA 99354

    www.richlandautocarecenter.com

    Service hours

    Monday:
    8:00 AM - 5:30 PM
    Tuesday:
    8:00 AM - 5:30 PM
    Wednesday:
    8:00 AM - 5:30 PM
    Thursday:
    8:00 AM - 5:30 PM
    Friday:
    8:00 AM - 5:30 PM

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Auto Service,
    Electrical

    FAQ

    RICHLAND AUTO CARE CENTER is currently rated 4.7 overall out of 5.

    Monday: 8:00 AM - 5:30 PM

    Tuesday: 8:00 AM - 5:30 PM

    Wednesday: 8:00 AM - 5:30 PM

    Thursday: 8:00 AM - 5:30 PM

    Friday: 8:00 AM - 5:30 PM

    RICHLAND AUTO CARE CENTER accepts the following forms of payment: Check,MasterCard,Visa
    Yes, RICHLAND AUTO CARE CENTER offers free project estimates.
    No, RICHLAND AUTO CARE CENTER does not offer eco-friendly accreditations.
    No, RICHLAND AUTO CARE CENTER does not offer a senior discount.
    No, RICHLAND AUTO CARE CENTER does not offer emergency services.
    Yes, RICHLAND AUTO CARE CENTER offers warranties.
    RICHLAND AUTO CARE CENTER offers the following services: ONLINE APPOINTMENTS, FULL MECHANICAL REPAIRS, ELECTRICAL, SUSPENSION, PM SERVICE, AIR CONDITIONING, DRIVE TRAIN, HYDRAULIC BRAKE SYSTEM.

    Contact information

    1621 TERMINAL DRIVE, Richland, WA 99354

    www.richlandautocarecenter.com

    Service hours

    Monday:
    8:00 AM - 5:30 PM
    Tuesday:
    8:00 AM - 5:30 PM
    Wednesday:
    8:00 AM - 5:30 PM
    Thursday:
    8:00 AM - 5:30 PM
    Friday:
    8:00 AM - 5:30 PM