Premier Pools

Swimming Pool Company, pool cleaning service

About us

Premier Pools is one of the Northwest's top residential and commercial swimming pool contractors. We have served the greater Richland-Kennewick-Pasco region for over 20 years and treat each project with the same personal degree of care and consideration that we utilize when working on our own properties. Regardless of the size and scope of your project, we will complete it on time, within budget and exceed your expectations. We are true pool professionals possessing an unparalleled skill set yet to be surpassed. Allow us to conceptualize your ideal dream project from infancy through fruition and into a marveled work of beauty. We pride ourselves upon our exceptional quality craftsmanship, attention to detail and customer service. Call us today to schedule an initial consultation, as we are anxiously awaiting your next project.

Business highlights

28 years of trusted experience
Emergency Services Offered
Se Habla EspaƱol

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

CreditCard

Reviews

4.819 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
95%
4
0%
3
0%
2
5%
1
0%


Rating CategoryRating out of 5
quality
4.6
value
4.5
responsiveness
4.7
Showing 1-19 of 19 reviews

Pat C.
08/2023
5.0
Had an algae problem with my pool. They sent someone out and took care of the problem and will be doing weekly maintenance. The person who came out was very helpful and answered all my questions.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Crystal B.
07/2023
5.0
They did a good job. Just I thought $174 was a bit much to just come here and tell me how to do it. But they did check equipment and explained it very well.

Rating CategoryRating out of 5
quality
4.0
value
3.0
responsiveness
5.0

Yes, I recommend this pro
$174

Lindsay T.
11/2022
2.0
Metal work team were very nice, hard workers. Very proud of their work. They did a real nice job on new fencing and gates. Price was very reasonable. They also built a custom, monobeam outdoor stairs for me, and did not get the steps even. They had to come back several times to correct. The other issue I had was with Bret, the owner. He was always "too busy" to answer or return phone calls or texts. Poor communications. Schedules were often delayed.

Rating CategoryRating out of 5
quality
2.0
value
4.0
responsiveness
2.0


Margaret D.
04/2020
5.0
When I contacted HomeAdvisor, I received a call from Joe and he came the same day to measure and provide an estimate for a steel railing system for our 34-1/2 x 51 back porch. Joe was very friendly and personable, and I trusted him to perform quality work. Joe took his time measuring to ensure the railings would be constructed correctly. The estimated cost was reasonable, so I hired him on the spot and gave him a check for 1/2 of the fee. When Joe came back today to install the steel railing, I noticed that he planned to attach the entire steel railing system extremely close to the edge of the concrete. The steel railing that attaches to the bottom step lacked between 1" and 1-1/2" meeting the concrete. I asked whether the steel railing needed to be taken back to the shop and bent down a little more , and Joe ensured me the steel railing would pull down when he drilled into the concrete. After completing the installation, Joe asked me to look at the concrete because a chunk of concrete where the steel railing attached to the concrete step broke off, which upset me. After discussion, Joe sent a concrete repair specialist out to repair the concrete. The repair is immaculate, and Joe guaranteed the work!! We are very satisfied customers, and I highly recommend Joe from Premier Pools.

Rating CategoryRating out of 5
quality
3.5
value
5.0
responsiveness
3.5

Yes, I recommend this pro
$632

Kevin E.
04/2020
5.0
Tim and team did a super professional job estimating and installing a full modernization of our pool and systems.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Bill C.
02/2020
5.0
Honest, reasonable, experienced.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
4.5

Yes, I recommend this pro

Dianne G.
01/2020
4.5
Came at expected time to do the job. Cleaned up worksite. Willing to answer any questions. Good quality material.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
4.5

Yes, I recommend this pro

Mike D.
09/2019
5.0
Jesus and Jesse were real pro's. Cramped quarters and limited space yet they did a great job. I will probably do seasonal maintenance and opening and closing with Premier due to their work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$1,000

Karen C.
08/2019
5.0
All the employees were professional and easy to work with.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

ken b.
08/2019
5.0
We are really happy with their work

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Glen B.
07/2019
5.0
Brent and team are very professional. They do what they say and done when they say. Terrific I wish I would have found them first.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Jackie N.
06/2019
5.0
We found the employees had a great work ethic and desire for perfection and were friendly and easy to work with!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Sheldon B.
05/2019
5.0
Premier Pools were prompt, efficient and courteous. Excellent job in obtaining and installing replacement motor for my swimming pool pump.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Veronica C.
04/2019
5.0
The job hasn't started yet, the pool won't be open until next month, but Tim came out to give an estimate and was very thorough and made good suggestions. The price for the service seems very reasonable. If this is an indication of how the business is run, I have high hopes.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Bob K.
11/2017
4.5
He has done some outstanding job for pool and landscaping .

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

    Contact information

    2501 Robertson Drive, Richland, WA 99354

    http://www.premier.industries

    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    Closed
    Sunday:
    Closed

    Licensing

    Licensed*

    Trade License Number
    PREMILI012RB
    Trade License Locale
    WA
    Trade License Expiration
    12/17/2026
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Swimming Pool Company,
    pool cleaning service

    FAQ

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    Saturday: Closed

    Sunday: Closed

    Premier Pools accepts the following forms of payment: CreditCard
    Yes, Premier Pools offers free project estimates.
    No, Premier Pools does not offer eco-friendly accreditations.
    No, Premier Pools does not offer a senior discount.
    Yes, Premier Pools offers emergency services.
    Yes, Premier Pools offers warranties.

    Contact information

    2501 Robertson Drive, Richland, WA 99354

    http://www.premier.industries

    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    Closed
    Sunday:
    Closed