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Pointe Pest Control

Pest Control, Animal Removal

About us

Additional email - customerservice@pointepestcontrol.com. Additional DBA - Pointe Pest Control OR LLC.

Services we offer

Residential and commercial pest, rodent, wildlife control & small animal.

Reviews

4.29 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
78%
4
0%
3
0%
2
11%
1
11%


Rating CategoryRating out of 5
quality
4.4
value
3.9
professionalism
4.5
responsiveness
4.0
punctuality
4.8
Showing 1-9 of 9 reviews

John G.
09/2022
1.0
pest control
  + -1 more
Where do I begin as these people are despicable? I tried to hire them for one application at $119.95 8 months ago and they showed up at my door wanting me to sign a contract for 6 applications! I turned them around. I tried one more time for one application, as I am moving, told them this, and they agreed to spray inside and out for $119.95. Woman shows up again wanting me to sign a contract for multiple sprays. I told her it was agreed only one spray. She goes out to her truck and talks to her supervisor for 20 minutes and comes back and says she can do one spray inside and out for the $119.95. She did do a good job. Today I go on my credit card site and they had charged my card for $183.70. Who needs to deal with thieves like this? I am putting the charge in dispute, posting reviews on Yelp, Google, Angi's and contacting the Attorney General Bob Ferguson. I recommend never doing business with these people. Despicable conduct!
Description of Work: Spray for ants and spiders.

Rating CategoryRating out of 5
quality
3.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
4.0

$183.7

Wayde W.
09/2020
5.0
pest control
  + -1 more
Ant, spider and wasp control
Description of Work: Ben, Blake and Gary did an outstanding job. I called Pointe Pest Control in the morning and they came to my home later that day. The immediately got to work and finished the job in about an hour. They also took the time to answer all of my questions.
Rating CategoryRating out of 5
Yes, I recommend this pro

Daniel P.
06/2016
2.0
pest control
  + -1 more
I really did not like their business. I thought it was expensive, but the main thing is there is a hidden contract to which I was not aware of. They would come out when they said they would come out, but it could be anytime during the day. The guy that did come out and do it was a nice guy. I would give him an A, not the company.
Description of Work: I used Pointe for lawn pest control.

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
5.0
responsiveness
2.0


Anita M D.
08/2015
5.0
pest control
  + -1 more
Doug D. came out to my home and corrected the situation and made it right. He went out of his way to fix it.
Description of Work: Pest control.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Tere K.
07/2013
5.0
pest control
  + -1 more
They get by the furnace and get all the corners and put traps up. The service was perfect. The do outside and around the house. They have recently gotten some wasp nests. No complaints at all.
Description of Work: They do inside and out. They come about every 3 months.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0

Yes, I recommend this pro
$75

Jon M.
04/2013
5.0
pest control
  + -1 more
They do good quality work. You can call them many times as part of the package and do a little extra that wasn't part of the deal.
Description of Work: I used Pointe Pest Control for pest control.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Cynthia B.
04/2012
5.0
pest control
  + -1 more
We've had a contract with them for the last year. They have been terrific. They were very good at communicating. They did what they said they would do. They weren't intrusive.
Description of Work: Pointe Pest Control did both interior and exterior pesticide treatment. Mostly it was spiders and other crawling insects.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Cynthia B.
08/2011
5.0
pest control
  + -1 more
We have an annual contract with them. They are professional and are quite safety conscientious.
Description of Work: We use Pointe Pest Control for pest control.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

JEAN P.
07/2006
5.0
pest control
  + -1 more
The service man was very pleasant. He arrived two hours early, but did call before coming to see if it was o.k. The salesman was also pleasant, but a fast talker. I also talked with someone in their customer service dept. He answered all my questions before I set up an appointment.
Description of Work: The work was done quickly. Inside the house there is no spray or odor. It is rosemary oil injected into the wood in moisture areas (under sinks, etc.)It is safe for humans and animals. Outside he sprayed 3'up and 3' out around the perimeter. He also spread granules on the grass for 10'. He dewebbed the outside of the house. This was a new route promotion with a discounted rate. It is a year's agreement with services performed every other month. Each visit is $69 and is paid either by credit card or debit card. No checks or cash. The first one was both inside and outside the house. Unless there is a problem, the rest will be outside the house. Free visits in between if there is a problem.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$69

    Contact information

    1900 Fowler St Ste D, Richland, WA 99352

    www.pointepestcontrol.com/tri-cities-area-yakima-branch

    Service hours

    Monday:
    8:00 AM - 5:30 PM
    Tuesday:
    8:00 AM - 5:30 PM
    Wednesday:
    8:00 AM - 5:30 PM
    Thursday:
    8:00 AM - 5:30 PM
    Friday:
    8:00 AM - 5:30 PM
    Saturday:
    9:00 AM - 1:00 PM

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Pest Control,
    Animal Removal

    FAQ

    Pointe Pest Control is currently rated 4.2 overall out of 5.

    Monday: 8:00 AM - 5:30 PM

    Tuesday: 8:00 AM - 5:30 PM

    Wednesday: 8:00 AM - 5:30 PM

    Thursday: 8:00 AM - 5:30 PM

    Friday: 8:00 AM - 5:30 PM

    Saturday: 9:00 AM - 1:00 PM

    No, Pointe Pest Control does not offer free project estimates.
    No, Pointe Pest Control does not offer eco-friendly accreditations.
    No, Pointe Pest Control does not offer a senior discount.
    No, Pointe Pest Control does not offer emergency services.
    No, Pointe Pest Control does not offer warranties.
    Pointe Pest Control offers the following services: Residential and commercial pest, rodent, wildlife control & small animal.

    Contact information

    1900 Fowler St Ste D, Richland, WA 99352

    www.pointepestcontrol.com/tri-cities-area-yakima-branch

    Service hours

    Monday:
    8:00 AM - 5:30 PM
    Tuesday:
    8:00 AM - 5:30 PM
    Wednesday:
    8:00 AM - 5:30 PM
    Thursday:
    8:00 AM - 5:30 PM
    Friday:
    8:00 AM - 5:30 PM
    Saturday:
    9:00 AM - 1:00 PM