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Cost Less Carpet

Carpet Sales and Installation, Flooring Sales and Installation, Marble and Granite,

About us

Additional fax: (509) 737-0978.

Business highlights

31 years of trusted experience

Services we offer

Sales of carpet, laminate flooring, vinyl, tile, granite/marble slabs, natural stone, hardwood flooring, mosaics & accents, and area rugs.

Amenities

Free Estimates
Yes


Accepted payment methods

Check
Financing Available
MasterCard
Visa

Reviews

4.910 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
80%
4
10%
3
10%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
4.9
responsiveness
5.0
punctuality
4.9
Showing 1-10 of 10 reviews

Anne G.
04/2017
5.0
carpet installation
  + -1 more
Jill was very helpful! She has good knowledge of different brands and types of carpet. Excellent service. Looking forward to doing more business with them.
Description of Work: Purchased carpet for the entire upstairs.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Hazelyn C.
06/2015
5.0
carpet installation, flooring contractor
  + 0 more
unknown
Description of Work: Sold carpet. Great

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

John A.
05/2015
5.0
carpet installation
  + -1 more
It went good
Description of Work: We bought carpet, and they got us hooked up to an installer

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Linda Z.
10/2014
5.0
carpet installation
  + -1 more
Very efficient. Good installers.
Description of Work: Carpet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

THERESE A.
06/2014
3.0
carpet installation
  + -1 more
unknown
Description of Work: The salesman at Cost Less Carpet are very nice and I was greeted and served promptly. When I asked to see a certain type of carpet (I did my homework and knew to look for a certain face weight/density/twist rate) he told me they don't list the carpets by those and that information was unavailable. I don't know how their clients pick carpet from them. Maybe "ahhhh, this one's pretty.' I went with Lowe's--talk to Tracy Rose--he is amazing.

Rating CategoryRating out of 5
quality
4.0
value
2.0
professionalism
2.0
responsiveness
4.0
punctuality
4.0


Response from Cost Less Carpet
Thank you for taking the time to comment on your experience. We will continue to train our team as to avoid this. We hope we can get another chance to serve you in the future. Thanks, Jeff Gardner - General Manager Cost Less Carpet

Alta J.
05/2014
5.0
carpet installation
  + -1 more
We installed the tiles ourselves but the tiles has been great. They also have a good price on it. They have a very good reputation in the area.
Description of Work: I bought tiles and other stuffs from Cost Less Carpet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Response from Cost Less Carpet
Thanks for taking the time to comment on your experience. We hope we can be of further assistance on any future projects. Thanks, Jeff Gardner General Manager Cost Less Carpet

Barbara P.
04/2014
4.0
carpet installation
  + -1 more
unknown
Description of Work: I purchased the carpet from the company. Had someone else install it. While at their business I was attended very well.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Response from Cost Less Carpet
Thank you for taking the time to respond. We hope that we can be of further assistance in any future endeavors. Thanks, Jeff Gardner - General Manager - Cost Less Carpet

Jeff W.
01/2014
5.0
carpet installation
  + -1 more
Todd at Cost Less was very helpful and easy to work with. I would definitely use Cost Less Carpet for future projects!
Description of Work: I often buy home remodeling supplies from Cost less Carpet. They are very easy to work with and have a large selection of tile and carpet. I can also order product if they don't have it in stock. They have the best prices in town.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro
$4,000

Response from Cost Less Carpet
Thanks for being such a great supporter of our business. We hope we can continue providing you with great products and customer service in the future. Thanks, Jeff Gardner - General Manager - Cost Less Carpet

Jim W.
06/2013
5.0
carpet installation
  + -1 more
Everytyhing went very smooth. Cost Less provided the needed carpet and tiles on time as well as the needed extra materials.
Description of Work: The Professionals at Cost Less helped us to put together of the right carpet along with the Ceramic floor tiles. We had a local Contractor install the combination as part of a living room - dining room fixup.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,800

Response from Cost Less Carpet
Thank you for taking the time to rate our business. Your comments are valued and shared so that we can improve our performance. I hope we can continue to help you in the future with any of your remodeling needs. Thanks for your support! Jeff Gardner - General Manager - Cost Less Carpet

Audra E.
05/2013
5.0
carpet installation, flooring contractor, marble & granite
  + 1 more
I would reccommend this store to anyone! Rob was great to work with and helped me get everything I needed in the correct quantities. He gave me samples to take home to see what they would look like in my new home and was great when I changed my mind and returned things only to get something just like it. He lives in my new neighborhood so he even stopped by a couple of time to see if everything was working out ok. I had an issue with the granite installers and Shelly stepped up and took care of everything. She worked with her manager and the other company to get my issues resolved! I have a few more things to purchase as I finish the remodel on my home and I will be buying the items at Cost Less Carpet. Great store.
Description of Work: I purchased all my carpets, wood flooring, granite,and tile there. They also solved my problem with the granite installers.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,000

Response from Cost Less Carpet
Thank you for your support, our goal is to provide you with the best possible experience. It's great to hear such positive comments. Thanks for your business! Jeff Gardner - General Manager Cost Less Carpet

    Contact information

    1925 Fowler St, Richland, WA 99352

    www.costlesscarpet.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 6:00 PM
    Tuesday:
    8:00 AM - 6:00 PM
    Wednesday:
    8:00 AM - 6:00 PM
    Thursday:
    8:00 AM - 6:00 PM
    Friday:
    8:00 AM - 6:00 PM
    Saturday:
    9:00 AM - 5:00 PM

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Carpet Sales and Installation,
    Flooring Sales and Installation,
    Marble and Granite,
    Stone and Gravel,
    Hardwood Flooring Sales and Installation

    FAQ

    Cost Less Carpet is currently rated 4.9 overall out of 5.

    Sunday: Closed

    Monday: 8:00 AM - 6:00 PM

    Tuesday: 8:00 AM - 6:00 PM

    Wednesday: 8:00 AM - 6:00 PM

    Thursday: 8:00 AM - 6:00 PM

    Friday: 8:00 AM - 6:00 PM

    Saturday: 9:00 AM - 5:00 PM

    Cost Less Carpet accepts the following forms of payment: Check,Financing Available,MasterCard,Visa
    Yes, Cost Less Carpet offers free project estimates.
    No, Cost Less Carpet does not offer eco-friendly accreditations.
    No, Cost Less Carpet does not offer a senior discount.
    No, Cost Less Carpet does not offer emergency services.
    No, Cost Less Carpet does not offer warranties.
    Cost Less Carpet offers the following services: Sales of carpet, laminate flooring, vinyl, tile, granite/marble slabs, natural stone, hardwood flooring, mosaics & accents, and area rugs.

    Contact information

    1925 Fowler St, Richland, WA 99352

    www.costlesscarpet.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 6:00 PM
    Tuesday:
    8:00 AM - 6:00 PM
    Wednesday:
    8:00 AM - 6:00 PM
    Thursday:
    8:00 AM - 6:00 PM
    Friday:
    8:00 AM - 6:00 PM
    Saturday:
    9:00 AM - 5:00 PM