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Built Construction & Electric LLC

Electrical, Kitchen and Bath Remodeling, General Remodeling,

About us

Construction can be a cumbersome undertaking for any homeowner or business. At Built Construction & Electric, we strive to make the experience as painless as possible, whether it is changing out a switch in your home or a large commercial project.

Business highlights

13 years of trusted experience
Emergency Services Offered

Services we offer

Residential and commercial renovations & additions, kitchen & bathroom remodels, wood & tile applications, handyman, design alterations & consultations, electrical, panel upgrades, hard wired smoke detectors, troubleshooting, hot tub & RV hookups.

Amenities

Free Estimates
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.724 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
71%
4
0%
3
4%
2
4%
1
21%


Rating CategoryRating out of 5
quality
5.0
value
4.7
professionalism
4.8
responsiveness
4.7
punctuality
4.7
Showing 1-24 of 24 reviews

Amanda M.
08/2021
5.0
electrician
  + -1 more
We are working with them now on the electrical for our pool. Can’t recommend them more highly. We’ve given their information to several people already. Ryan Palmer has been super responsive from the initial quote through our current project, always keeping us informed of what’s going on. Reasonable with his prices and timeframe. Incredibly kind and respectful. His guys are great and knowledgeable, always showing up as planned to get the job done. Wonderful guys to work with. We will definitely use them again for any future projects we may have. Customer service is a bit of a lost art with too many businesses. Not these guys. Excellent experience. HIGHLY RECOMMEND ⭐️⭐️⭐️⭐️⭐️
Description of Work: Electrical

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,000

Response from Built Construction & Electric LLC
Thank you [Member Name Removed], not all clients make it as easy as you do. We've enjoyed the opportunity to work with you.

Linda M.
12/2020
1.0
appliance repair, home remodeling
  + 0 more
Have sent 2 requests for a quote with not so much as a phone call back. I sent the second just in case something happened to the first. Apparently they have enough business they can blow people off. Doesn’t speak well for how actual work would go with them.
Description of Work: Bathroom remodel

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0


Response from Built Construction & Electric LLC
Hello [Member Name Removed], Our apologies for not getting back to you quickly. Unfortunately we're currently very busy and are unable to respond to every request in a timely fashion. I'm truly sorry we didn't have the opportunity to visit with you. Ryan Palmer

Jan H.
04/2020
5.0
drywall, electrician, picture framing, remodeling, roofing, home builders, ceiling fans, interior painters
  + 6 more
Let me preface this review by saying that this is the first time we've ever done any kind of remodel so we weren't sure what to expect. There were a few glitches along the way, but I suspect that it's to be expected in any project - no big project is going to go flawlessly. Some of the glitches were due to miscommunication (probably mostly us not fully understanding the process and not knowing what questions to ask), some scheduling issues (some avoidable, some not), and some communication issues (we were sometimes not informed of things - schedules, delays, etc - that we thought we should have been told). Bottom line though is that the work was done pretty close to on time, Ryan and his crew were friendly, polite, and helpful, and the quality of the work was/is excellent! We love our additional space!
Description of Work: Remodel (add room to house)

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$30,000

Connie A.
02/2020
5.0
electrician, home remodeling
  + 0 more
Perfect! I would use them again.
Description of Work: bathroom remodel

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Clayton D.
08/2019
3.0
electrician, home remodeling
  + 0 more
His price was twice as much as the company that was hired to do the job.
Description of Work: did not hire him

Rating CategoryRating out of 5
value
2.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0


Response from Built Construction & Electric LLC
Hello [Member Name Removed], I've spoken with my team and we've concluded there must have been a misunderstanding. We have no record of an estimate ever being provided for your project. Please take a moment to reconsider this review and let me know if I've missed something. Thank you.

Kristopher J.
07/2019
5.0
electrician, home builders
  + 0 more
We had Built Construction build us a new house. We had previously used this company for electrical work on our old home and were very pleased so we went with them on this whole new project. What we ended up with was a beautiful house that we are so proud of. I would recommend them to my friends and family.
Description of Work: New home construction

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450,000

Response from Built Construction & Electric LLC
Thank you [Member Name Removed]! This house was a really fun project and we couldn't be more pleased with how it turned out!

jean V.
04/2019
5.0
countertops, drywall, electrician, lighting, plumbing, remodeling, home remodeling
  + 5 more
Ryan and his "team" came in and completed my kitchen remodel after a broken water line and a previous contractor had made a poor mess of everything. They completed installation of all cabinets/island, laminate counter-tops, electrical/plumbing work, and installation of appliances in basically a month. They were prompt and courteous at all times, often going beyond what was required. Their craftsmanship is excellent! You'll be fortunate if you can hire them. I'm so grateful for all their hard work, thanks again, Jean V
Description of Work: KITCHEN REMODEL

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Built Construction & Electric LLC
We are so pleased that we were able remedy the issues and provide you with a kitchen you love! Thank you for your kind words, we look forward to working with you again in the future!

Barbara M.
04/2019
5.0
drywall, electrician, remodeling
  + 1 more
Job went very well. Listened to what I wanted done and delivered. Had to cut off approximately 7 inches of wall, lower electric boxes down, put new cap on for granite, install dry wall for tile backsplash plus drywall and texture wall after lowering. Communication was exceptional, promptly answered any questions and concerns I had. Cleaned up after every visit. All work was nicely done and finished job in a timely manner. Very professional.
Description of Work: Lower 20 feet of kitchen wall to bar height

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,200

Response from Built Construction & Electric LLC
[Member Name Removed], we pride ourselves on our attention to detail and professionalism and we want to thank you for recognizing it! We really enjoyed doing this project with you!

Jerry P.
02/2019
5.0
electrician, lighting
  + 0 more
Very well. On time and efficient employees!
Description of Work: Install bathroom fixture

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from Built Construction & Electric LLC
Thanks [Member Name Removed] for providing us the opportunity to work with you. Let me know if you have any further issues down the road. Keep up that golf game:) Ryan Palmer

Thomas & Joani S.
07/2018
1.0
electrician
  + -1 more
DID NOT SHOW
Description of Work: painting kitchen cabinets
Rating CategoryRating out of 5

Response from Built Construction & Electric LLC
I do apologize you had a less than stellar experience. We responded to your request on 7/19 with information for a painter that specializes in these types of applications. I sent him your way with good intent and the simple fact of saving you money to go direct with the painter. I do apologize this did not work out for you. Please see copied email Sent: 7/19/18 to you. "Good Morning! Thanks for your inquiry on Angie's List! Just an FYI... we are a larger scale remodel company but I do have an excellent painter that I would like to get you in touch with. His name is ------- and his phone # is ---------. His company name is ------- Painting. Please let him know that Jeremy Hudson sent you over to him and He will get you taken care of! Let me know if you have any questions. Regards~"

LESLIE D.
06/2018
1.0
electrician, remodeling
  + 0 more
DIDN'T FOLLOW THROUGH: WASTED OUR TIME. The owner and one of his workers walked through our basement and let us know that they were 3 weeks out from being able to produce an estimate for the initial remodel phase (stud walls and electrical). I called and inquired when I didn't hear from them after 3 weeks; they were, of course, running behind. What I object to here is, having suggested hiring another contractor to take care of our urgent electrical need, they asked us to wait because they had the estimate partially written and would be sending it to us in the next few days. We never received anything--no phone call, no estimate, no service. That was over two months ago, and I have since hired someone else who got the job bid and done within two weeks. I'm very happy for these nice contractors who are so busy they can't find the time to meet their commitments or provide even minimal customer courtesy calls. But I would never hire or recommend them for that same reason. They not only wasted our time, they wasted their own.
Description of Work: Basement remodel

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
2.0
punctuality
4.0


Michelle L.
11/2017
1.0
electrician
  + -1 more
Built sent someone out , he look around took notes . Said the boss would get back with us with a bid. That was the beginning of Sept. We still haven't heard from them. I called back twice, got voice mail never got a call back.
Description of Work: Our condenser drain plugged, so water was draining into our floor and walls all summer. So our floors where rotted out in our bathroom, laundry room and back bedroom. So we needed the floors replaced, installation replaced and belly paper replaced. And some otherthings.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Carla B.
09/2017
5.0
contractors, ceramic tile, closet systems, countertops, drywall, electrician, picture framing, glass repair, plumbing, remodeling, roofing, siding, water heater repair, replacement windows, woodworking, ceiling fans, interior painters, doors
  + 16 more
The whole project went extremely well and was on budget. Ryan was easy to work with, professional and kept in communication through the entire project.
Description of Work: Addition plus remodel that included a laundry room, walk in closet, bigger master bath, remodeled guest bath.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

JUDY K.
03/2016
5.0
electrician
  + -1 more
unknown
Description of Work: Very professional and meticulous, making sure work was done correct and looked really good.
Rating CategoryRating out of 5
Yes, I recommend this pro

Ann A.
12/2015
5.0
closet systems, electrician, remodeling, home builders
  + 2 more
We worked with Built Construction to design and construct a new addition to our home. The project involved updating our master bath and adding a walk-in closet and root cellar (below grade). Ryan and his team were great to work with, listen to our ideas and provide constructive feedback so that we came to the best outcome. The work took a little longer than we expected but this in part was due to some changes as we made as the work progressed. We now thoroughly enjoy our new addition. A friend told us it was like walking into the bath of a fancy B&B. We would recommend Ryan and his team to all our friends and family.
Description of Work: Ryan Palmer and his crew completed a master bath and walk-in closet remodel.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$55,000

Erin L.
10/2015
2.0
electrician
  + -1 more
unknown

Rating CategoryRating out of 5
professionalism
3.0
responsiveness
1.0
punctuality
1.0


Response from Built Construction & Electric LLC
Hello [Member name removed], My apologies but unfortunately I'm not at all familiar with your project. After some research I was able to relocate an email between the two of us regarding a bathroom project. Your inquiry was all the way back in February in which I immediately responded and suggested that contact be made by phone for further scheduling. I'm not aware of receiving anything further and made the assumption you had moved forward with other plans. I'm sorry for any lack of communication and I wish you the best moving forward. I hope you were able to find a quality contractor that was able to meet your needs. Thank you, Ryan Palmer Built Construction & Electric

Joan S.
10/2015
5.0
remodeling, home remodeling
  + 0 more
I really love my new kitchen. Shawn did a great job with the design - I have a much more functional kitchen and it is beautiful. Shawn and Ryan both emphasize quality and "doing the job right". They were both very responsive and were easy to work with. I would not hesitate to use them again for any job.
Description of Work: Complete kitchen remodel

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$40,000

Response from Built Construction & Electric LLC
Thanks so much Removed mbr info, you and Bob were great to work with. You really have a great eye for product matching and it all came together so well. I'm pleased that we had the opportunity to provide our services and hope it's everything you imagined and more. Now that you have a fresh new kitchen you'll have to spend more time at home and less time vacationing:) Only kidding, thanks again for everything. If you need anything down the road let us know.

Ellen L.
05/2015
5.0
ceiling fans, electrician, lighting
  + 1 more
.My overhead fan/light fixture quit working and found out that the connections weren't properly capped off. Several wall outlets weren't working properly and Ryan took them off and tightened the fixtures to work with existing wall switches.
Description of Work: I was having problems with my electrical outlets and called Built Construction for an estimate. Ryan came over for an estimate and completed the work within the next few days. He fixed an overhead fan/light fixture in my bedroom, laundry room light and all the living/dining room outlets. Very pleased with the work and will use them again for future projects

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Diana B.
05/2015
1.0
electrician
  + -1 more
Never sent e-mail with estimate. I called several times, but never got a return call or estimate. Poor customer service.
Description of Work: Provide came to my home to provide an estimate to replace an existing Tub and Shower with an ADA compliant shower with rails and seat. I was told that an estimate would sent to me via e-mail.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from Built Construction & Electric LLC
[Member name removed], I want to apologize for an improper follow-up. I truly had every intention to provide you an estimate but ultimately fell behind and was unable to come through for you. As a small company we are constantly trying to overcome challenges in growth while keeping up with demand and continuing to provide quality installations. We continue to look for better ways to serve our customers. Thank you for your honest feedback.

Craig R.
01/2015
5.0
electrician
  + -1 more
I selected Built Construction (BC) after getting 4 responding bids from a field of several electrical contractors. One thing that made BC appealing is that they are more than just electrical contractors, they are general contractors as well and can handle additional work including sheetrock repair. This made it unnecessary to get other contractor(s) to complete the work. The scope of work included work such as installing multiple dedicated and additional electrical circuits, installing and moving outlets and fixtures with ceiling fan braces, replacing the service breaker box and breakers, cat5 cable run, added accent lighting in the kitchen with suggestions which improved my original expectations. Additionally, I could depend on them to point out issues that they observed while performing their work, including a foundation rot problem that they provided pictures and were able to provide a reasonable bid to correct. My only complaint is the bids were rarely delivered when promised and only after several call backs. I understand the owner is taking steps to correct this. Additional scope of work was handled with satisfaction. The employees gave every indication of being trustworthy and diligent. I don?t have any concerns about them carrying out their work without me being home. All areas of my house was cleaned up after work completed. I hope to use Built Construction for future work.
Description of Work: The scope of work included work such as installing of multiple dedicated and additional electrical circuits, installing and moving outlets and fixtures with ceiling fan braces, replacing the service breaker box and breakers, cat5 cable run, added accent lighting in the kitchen with suggestions which improved my original expectations.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

$5,800

Craig R.
01/2015
5.0
electrician, home remodeling
  + 0 more
unknown
Description of Work: I requested a bid from Built Construction along with six other electrical contractors but only got bids back from three others. Built was the lowest bid. |Scope of Work: |Replace house service with new 200A with new breakers. |Add four new circuits. |Install LED lighting and new light can in kitchen. |Relocate bedroom light fixtures and install ceiling fan braces. |Add outdoor receptical. |Install service ground and redundant ground. |THIS SOW WAS BID AT $3800 |After award add-ons included running new cable outlets and CAT5 network connection and some upgraded lighting. |BROUGHT THE SOW BID TO $5100. | |While in the crawl space, some foundation rotting was discovered and corrected for additional $790. | |One very big plus with BUILT CONST. is that Ryan is a general contractor who has highly skilled electrical techs. But that means he can handle framing, sheet-rock and repair, plumbing, etc. Makes BUILT a one stop shop! | |Ryan, Cory, Ivan, and Frank are all professional, knowledgeable, courteous, and trustworthy. They don't cut corners and they let you know if they find other things you should consider or act upon. | |My only complaint is his time management could use improvement. Work sometimes takes longer than planned but part of that was my add-on work. When he says he'll be there, my experience was he is there as promised. However, his bids come in slow. | |My wife and I are completely satisfied with his team's work!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$5,905

Nancy K.
12/2014
5.0
electrician, home remodeling
  + 0 more
unknown
Description of Work: Complete renovation of 1978 mid-entry home 1600 sq ft lower level; 2 bedrooms, family room, game room, kitchenette/bar, 3/4 bathroom. Required extensive, creative problem-solving to correct underlying prior home-owner-DIY mistakes and a not-so-level concrete slab floor. Ryan met with us multiple times to provide a quality, beautiful finished product in budget. His employees/contractors were timely, neat, skilled, courteous and knowledgeable. His bid was detailed and communications were always clarified when an unexpected decision had to be made or when we changed our mind on something. Both Ryan and Frank (principle finish carpenter) have a good eye for what looks nice and they are perfectionists in making the final product look "WOW!" "WOW, it is awesome!" was the response of everyone who saw the remodeled lower level, especially our friends and neighbors who had seen it before Built Construction completed the project. I will definitely recommend them and use them again!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$29

melissa S.
06/2013
5.0
electrician, handyman service, home remodeling
  + 1 more
He did a good job. He was pleasant. He was knowledgable.
Description of Work: He took out all the lighting in my kitchen and did the wiring for my kitchen and family room.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,000

Nancy B.
06/2013
5.0
appliance repair, ceramic tile, electrician, flooring contractor, lighting, remodeling, home remodeling
  + 5 more
Ryan Palmer was very professional in the whole process. He took very careful planning in mapping out each step of the project. He installed the new appliances. It was also beneficial that he is a licensed electrician to handle any electrical changes. He made sure to clean up at the end of each day.
Description of Work: Ryan Palmer remodeled our kitchen, which was taking out old cabinets, flooring. He then did the new floor, changed the lighting from old florecent to canned lighting, repair and new flooring. Then installed new cabinets and back splash. He brought in a very good floor install for the new tile floor.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$11,000

    Contact information

    1761 George Washington Way # 341, Richland, WA 99354

    http://www.builtconstructionandelectric.com

    Service hours

    Sunday:
    Closed
    Monday:
    7:30 AM - 6:30 PM
    Tuesday:
    7:30 AM - 6:30 PM
    Wednesday:
    7:30 AM - 6:30 PM
    Thursday:
    7:30 AM - 6:30 PM
    Friday:
    7:30 AM - 6:30 PM
    Saturday:
    Closed

    Licensing

    Bonded

    Insured

    Licensed*

    Trade License Number
    PALMERA894QA
    Trade License Locale
    Washington
    Trade License Authority
    Washington: Contractors
    Trade License Expiration
    09/18/2026

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    Yes
    Use Green Products or Work Practices
    No
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Electrical,
    Kitchen and Bath Remodeling,
    General Remodeling,
    Lighting,
    Drywall,
    Ceiling Fans,
    Homebuilders,
    Interior Painting,
    Roofing,
    Plumbing,
    Framing,
    Countertops and Backsplashes

    FAQ

    Built Construction & Electric LLC is currently rated 4.7 overall out of 5.

    Sunday: Closed

    Monday: 7:30 AM - 6:30 PM

    Tuesday: 7:30 AM - 6:30 PM

    Wednesday: 7:30 AM - 6:30 PM

    Thursday: 7:30 AM - 6:30 PM

    Friday: 7:30 AM - 6:30 PM

    Saturday: Closed

    Built Construction & Electric LLC accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    Yes, Built Construction & Electric LLC offers free project estimates.
    Yes, Built Construction & Electric LLC offers eco-friendly accreditations.
    No, Built Construction & Electric LLC does not offer a senior discount.
    Yes, Built Construction & Electric LLC offers emergency services.
    No, Built Construction & Electric LLC does not offer warranties.
    Built Construction & Electric LLC offers the following services: Residential and commercial renovations & additions, kitchen & bathroom remodels, wood & tile applications, handyman, design alterations & consultations, electrical, panel upgrades, hard wired smoke detectors, troubleshooting, hot tub & RV hookups.

    Contact information

    1761 George Washington Way # 341, Richland, WA 99354

    http://www.builtconstructionandelectric.com

    Service hours

    Sunday:
    Closed
    Monday:
    7:30 AM - 6:30 PM
    Tuesday:
    7:30 AM - 6:30 PM
    Wednesday:
    7:30 AM - 6:30 PM
    Thursday:
    7:30 AM - 6:30 PM
    Friday:
    7:30 AM - 6:30 PM
    Saturday:
    Closed