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Rob's Appliance Service

Appliance Repair

About us

3 employees. Occasionally Uses Subs. Charges A Flat Rate. No Travel Charges. Service Charges May Apply. May Contact Through Email. Also DBA Rob's Country Hearth & Homes.

Business highlights

43 years of trusted experience

Services we offer

Repairs of washers, dryers, refrigerators, freezers, ovens, dishwashers, disposals & microwaves for most major brand appliances, kenmore, maytag, whirlpool, ge, kitchenaid, hotpoint, roper & magic chef.

Amenities

Warranties
Yes


Accepted payment methods

Check
MasterCard
Visa

Reviews

4.348 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
75%
4
2%
3
6%
2
6%
1
10%


Rating CategoryRating out of 5
quality
4.6
value
4.5
professionalism
4.4
responsiveness
4.6
punctuality
4.7
Showing 26-48 of 48 reviews

Robert S.
04/2016
5.0
appliance repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

George P.
02/2016
5.0
appliance repair
  + -1 more
unknown
Description of Work: Refrigerator compressor control board

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
punctuality
5.0

Yes, I recommend this pro
$75

martin L.
09/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: Fixed the fridge door

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Linda M.
08/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

David M.
07/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: Our frost-free refrigerator was frosting up. Turns out the little door in the icemaker wasn't closing completely. Repairman found out what the problem was and fixed the door so it closed. No problem since.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Christine B.
04/2015
5.0
appliance repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Susan W.
04/2015
2.0
appliance repair
  + -1 more
unknown
Description of Work: Robs Repair charges a service fee to come to your house. They will apply the fee to your bill if you have the repair done. I needed the repair done, but they were not capable of doing the repair. Instead, they had to refer me to another company, yet they still charged for the service call.

Rating CategoryRating out of 5
value
1.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0

$100

Janet B.
12/2014
5.0
appliance repair
  + -1 more
unknown
Description of Work: He thoroughly examined the dishwasher and determined that it was not repairable. He gave us good advice on getting a new dishwasher.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

SHARON J.
06/2014
5.0
appliance repair
  + -1 more
unknown
Description of Work: I called Rob's because my dishwasher failed. The problem was identified quickly but the tech did not have the part that was needed so had to order it and return a second time. The dishwasher has worked perfectly since then, and that was nearly a year and half ago.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

WILLIAM T.
02/2014
5.0
appliance repair
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Kathy J O.
01/2013
5.0
appliance repair
  + -1 more
Excellent
Description of Work: After hearing about the problem we were having with our dryer, Rob's recommended Ventmaster who came out immediately, cleaned the entire dryer vent and fixed the problem. We greatly appreciated this recommendation.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$105

Andrea F.
03/2009
5.0
appliance repair
  + -1 more
I was able to make an appointment for the following day for a two hour time slot (better then the four hours most others were giving me). The repairman arrived on time, quickly diagnosed the problem and made the repair. In and out in less then 30 minutes. Overall great experience.
Description of Work: Our dishwasher was not draining. The service individual diagnosed the problem and completed the repair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Susan R.
12/2008
4.0
appliance repair
  + -1 more
They were very good. They called ahead to tell me the time they would be arriving, and arrived during that time slot. They were knowledgeable and knew what they were doing.
Description of Work: They repaired our refrigerator.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

JENNIFER T.
11/2008
5.0
appliance repair
  + -1 more
Start to finish the job was efficiently done.
Description of Work: First Rob showed up on time. He was able to diagnose the problem fairly quickly with his knowledge of the relatively new refrigerator. Due to the malfunctioning refrigerator computer he was not prepared with a new part but showed up promptly the next day, again on time, replacing the part quickly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Anne R.
10/2008
5.0
appliance repair
  + -1 more
They worked me into their schedule within a day. Incredibly efficient guy arrived on time, was careful about containing mess, and fixed the drive coupling within 15 minutes. Made a few helpful suggestions and answered some random questions about best options for appliance replacements we are considering around the house. Offered to make recommendations at a later date by phone. Would DEFINITELY use them again.
Description of Work: Washer repair on 9 yr old Whirlpool. Suddenly stopped spinning/agitating after years of flawless service. Laundry mountain loomed, called 3 places and everyone had at least a week out on appointments. I was able to provide model and serial number and basic outline of the problem.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$170

Jeannie S.
08/2008
5.0
appliance repair
  + -1 more
This company does good work. They found the problem with my refrigerator when other companies I have called could not. The service was great but the only complaint I had is that they did not clean up after themselves.
Description of Work: They repaired the door seal on my refrigerator/freezer.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

DENISE C.
07/2008
5.0
appliance repair
  + -1 more
They had a lot of information on how to maintain the washer.
Description of Work: They repaired the washing machine that stopped working.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Cheryl S.
10/2007
5.0
appliance repair
  + -1 more
Rob's appliance was able to schedule me for the week after I called and Craig showed up at prearranged time ready to work. It all went very smoothly. I received better service then I had expected at a reasonable rate.
Description of Work: Craig repaired my trash compactor and clothes dryer. In addition to the repairs I needed, he was able to adjust wheels, so I had a smoother running track on my compactor and he replaced drum wheels on my dryer so that it ran more quietly. He was friendly, efficient and quick. Craig has been doing this for over 20 years and provided me with an education on each of the appliances as he repaired them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$230

LAURA L.
02/2007
5.0
appliance repair
  + -1 more
unknown
Description of Work: Replaced ice maker in freezer. He was friendly, He was able to use bits off my old one to make it so the one in his truck worked smoothly instead of having to go order me another one. This wound up saving me money.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$150

10/2005
5.0
appliance repair
  + -1 more
THE DRYER NEEDED 2 PARTS. HE WAS VERY PROFESSIONAL AND HAD A GREAT ATTITUDE.
Description of Work: REPAIRED DRYER.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

JAY H.
09/2005
5.0
appliance repair
  + -1 more
THE REPAIRMAN WAS PROMPT AND EFFICIENT. HOWEVER, I HAD TRIED TO DIAGNOSE THE PROBLEM ON MY OWN BY STARTING TO DISMANTLE THE DRYER. HE WAS LESS THAN IMPRESSED WITH THE PARTS I HAD DISCONNECTED, SAYING I HAD ENDANGERED MY FAMILY. HE WAS APOLOGETIC THAT HE HAD UPSET ME AND WAS GENEROUS WITH A DISCOUNT.
Description of Work: MY DRYER WAS NOT DRYING BUT THE DRUM WAS ROTATING. THE REPAIRMAN REPLACED THE HEATER IN THE DRYER ELEMENT.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$144

MARK H.
05/2005
5.0
appliance repair
  + -1 more
I CONTACTED ROB OF ROB'S APPLIANCE IN MAPLE VALLEY WASHINGTON. HE RESPONDED TO OUR REQUEST IMMEDIATELY AND WAS AT OUR HOUSE WITHIN 1 HOUR. HE WAS FRIENDLY AND COURTEOUS AND FIXED THE MACHINE IMMEDIATELY! I HIGHLY RECOMMEND HIS COMPANY!
Description of Work: WE RECENTLY HAD OUR WASHING MACHINE BREAK DOWN. IT WOULD NOT SPIN AND GET STUCK IN THE RINSE CYCLE.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$138

ELIZABETH N.
03/2005
2.0
appliance repair
  + -1 more
CRAIG WAS A VERY QUICK WORKER, BUT NOT ESPECIALLY FRIENDLY OR POLITE. HE WOULDN'T LOOK AT OUR OVEN (THAT WAS ALSO DAMAGED) AND GIVE ME AN ESTIMATE BECAUSE I HADN'T REQUESTED THAT SERVICE PRIOR TO HIS ARRIVAL. IT WOULD HAVE TO BE A COMPLETELY SEPARATE SERVICE CALL AND VISIT. ALSO, I WAS GIVEN A FOUR HOUR BLOCK OF TIME THAT HE WOULD ARRIVE AT THE HOUSE. I WAITED THE ENTIRE DAY, AND WHEN HE DIDN'T SHOW UP, I CALLED THE OFFICE. THE OFFICE HAD GIVEN US MISINFORMATION ON THE DATE HE WAS COMING, AND HE ACTUALLY DIDN'T COME UNTIL THE FOLLOWING DAY (AND I HAD TO BE HOME AND AVAILABLE AGAIN FOR ANOTHER FOUR HOUR BLOCK OF TIME). I WAS ALSO CHARGED A FLAT RATE OF $180 PLUS TAX FOR A JOB HE COMPLETED IN ABOUT 15 MINUTES, NO SEPARATE CHARGE FOR PARTS OR LABOR. IF NO WORK WAS DONE, A SERVICE CALL WAS $40. SO I DON'T KNOW HOW THAT PRICE WAS DETERMINED.
Description of Work: THE REFRIGERATOR STOPPED WORKING AFTER A POWER SURGE AND WAS NO LONGER STAYING COLD. THE FAN MOTOR WAS REPLACED. TEST RUN AFTERWARDS SHOWED EVERYTHING ELSE WAS FINE.

Rating CategoryRating out of 5
quality
4.0
value
2.0
professionalism
3.0
responsiveness
3.0
punctuality
1.0

$195.84
    • 1
    • 2(current)

Contact information

13103 Se Maple Valley Hwy, Renton, WA 98058

www.robsapplianceservice.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Appliance Repair

FAQ

Rob's Appliance Service is currently rated 4.3 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: Closed

Rob's Appliance Service accepts the following forms of payment: Check,MasterCard,Visa
No, Rob's Appliance Service does not offer free project estimates.
No, Rob's Appliance Service does not offer eco-friendly accreditations.
No, Rob's Appliance Service does not offer a senior discount.
No, Rob's Appliance Service does not offer emergency services.
Yes, Rob's Appliance Service offers warranties.
Rob's Appliance Service offers the following services: Repairs of washers, dryers, refrigerators, freezers, ovens, dishwashers, disposals & microwaves for most major brand appliances, kenmore, maytag, whirlpool, ge, kitchenaid, hotpoint, roper & magic chef.

Contact information

13103 Se Maple Valley Hwy, Renton, WA 98058

www.robsapplianceservice.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed