Renewal By Andersen of Washington

Having just had my 3rd window install completed by Renewal by Andersen, I can say without hesitation that I would work with them over and over. From the initial contacts with my representative Audrey, through the install by Mark S. and Stephan O., each step was easy, respectful and well done. I'll keep coming back for more until I have completed all replacements!

Feb might not be the best time to replace your windows but these guys (Marcus B, Estaban L, Oliver L & Chris V) were 100% on it! They made sure our floors were protected. Things were done right (& in an old home that was a LOT!) & it was buttoned up at night. Highly recommend these guys!!! THANKs

This was the best experience we have had with installation work in our home. Mark S. and Stephan O. in our opinion have set the standard of professionalism. Always in constant communication, prompt and courteous. The windows are gorgeous. We went with the new matte black craftsman windows to match the style of our home. We could not be happier.

Renewal by Andersen installed a slider glass door in a timely manner and the entire process was seamless. Installers Brandon R and Jeff G were professional and knowledgeable about the product and how to best complete the task. They were on task and paid attention to all necessary details of the installation. Project Manager Sarah H was spot on with her coordination of this team effort. We highly recommend the product and personnel!

The Following installers were Great: Ryan M, Darren A, Justin K & Curtis H. These guys took care in clean up and placing walking runners thru out the house keeping the dirt and debris off the carpet. They worked Professionally and were Courteous explaining any questions we had during this process.

It went extremely well, the job from beginning to end was seamless. The products and services provided by Renewal by Anderson are of the highest quality. We appreciated their expertise and professionalism, starting with Josh in Sales, Paul in Measurements, Kevin in Project Management, and Marcus, Estaban, Vincent and Tyler in Installation.

Mark S and Stephan O did an excellent job of our window replacement. They were professional and quick to adapt to the timeline and tasks required of the project. They were friendly and really great to work with. They both went out of their way to provide the best service - including moving the project along quickly so we could leave for vacation earlier than planned. The windows look amazing and we will request Mark and Stephan when the time comes to replace the remaining windows.

Customer Service, Professionalism and Work Ethic - these qualities are hard to find but the crew from Renewal by Anderson were spectacular. Thank you to Justin K, Curtis H, Chad A, Theo, Darren and Bobby.

Mark S and Stephan O did a great job

Cody G, Austin F, Justin R and Frank did an amazing job on the install of the doors taking only 1.5 days to complete a 4 day scheduled project

Brandon R and Jeff G carried out a very professional, clean, punctual, and precise removal and replacement of the three vinyl windows. I was very pleased with the fit and trim work which blended very well with the existing adjacent windows. The replacements were in a visible corner of the house on a corner lot; even close up the fit was immaculate. Anderson's design of the double hung windows will make cleaning both sided of both panes a breeze from the interior of the house.

Zack S. and Bruce T. were exactly the kind of installers we hoped we would get. They were professional, prompt, courteous, and experienced. Zack always called in advance to ensure we knew their time of arrival. Once on site, they set up and worked diligently and finished a couple hours earlier than expected. We feared some potential rotting in the sub-flooring. Zack showed us one floor needed minor repairs while the other was good. Zack and Bruce also showed how they needed to correct some framing issues. The team handled both easily and without delay. At the end of each day they ensured the work areas were cleaned up. When Zack and Bruce left on day 2, we couldn't tell they were ever here, except for the great doors they installed!! Zack walked us through the operation of the doors to ensure we were 100% satisfied. The doors open easily and close securely. We are very happy with the Renewal By Andersen installation team and will recommend them. Thank you Zack and Bruce!

Chad A, Bobby R, Anthony H, and Jacob just replaced most of the windows in our 1925 house. I loved their professionalism and good cheer. It's obvious they love their job and that they care about doing good work. They cleaned up well after finishing their work every evening. I'm looking forward to the positive changes that come with having new windows. Thank you so much all.

I definitely recommend calling Renewal By Andersen if you are planing on replacing any windows or patio doors. The super quality of their products and outstanding employees. The whole process from start to finish was a very positive experience. It is like you are treated as family. No one was pushy, they were very reliable, professional, and take pride in their work. They always respected our property and cleaned up prior to leaving each day. Renewal by Andersen will make sure you are totally happy at all times! Give them a call; I promise you will be happy you did!

The quality of the window installation process went smoothly. Installers Brandon R and Jeff G were efficient, thorough and very professional in completing the task. The new windows provide noise reduction, warmth and coolness options, and a variety of styles from which to choose. I highly recommend this product and the interaction with the company's employees was a pleasure.

Went great., Tyler and Bryant did a great job. Windows look good and they kept the work site really clean during and after the install. Thanks guys

From consult to install completion - great! I understood my options, price points, process all up front. Communication was timely and complete across sales, pre install and install personnel. Installers, Bryant S, Paul C and Thomas M all did a fantastic job and my home was spotless when they left. They showed me how to work all the windows including release for cleaning. I would work with the company and team again anytime and will do so when ready to replace more windows/sliders in my home

We are absolutely thrilled with our completed master bedroom oversized window installation project. The quality of Renewal by Andersen’s window far exceeded our expectations. The draft and noise reduction were noticeable and notable the first night. We did not hear cars driving by nor the local pack of coyotes. And we were thrilled to be throwing autumn blankets off, instead of pulling more on. As far as customer service, we were listened to and handled with respect every step of the way. Everyone was patient with our many pre-order changes, as we figured out through process of elimination what type of window ultimately was most suitable for curbside appeal yet met our functional need for the most light and fresh air possible. Our designer Mike was understanding and patient with all the iterations leading to our final decision. The install crew, consisting of Cody G and Bryan, impressively accomplished what was estimated to be a two-day job within one day. They were extremely professional, cordial, expedient and tidy. And Cody G took the extra step of explaining every action being taken along the way, prior to the completed project window care instructions. Cody thoughtfully left everything marked and easily accessible for our electrician, who came by the next day to rewire what had been moved to accommodate the expanded window. Lastly, the crew chief who came by to check on their progress, Matt V, was also extremely professional, expedient and cordial. We are excited to see what the warmer months will bring, when we can open this window, enjoying more fresh air than ever before through the nearly invisible metal screens—plus experience the heat reduction from the triple ultraviolet coating. It really is true; you get what you pay for. In past, we used Milgard and have had their windows fail and have had to argue with them to have them replaced only to have them fail again. We did have a freak tempered glass failure a couple years ago with one of our older Andersen patio doors, but they replaced it quickly with no quibbling. Given the high quality of our old patio doors and this new window, along with the equally high quality level of service, we will use Renewal by Andersen for any future window replacements.

Working with this company has been really great. The product is worth it all. Our installers Josh Z. & Johnny R. were awesome and amazing. They made the instalation process go smoothly and they went above and beyond our expectations addressing our concerns, making everything look great, and offering useful advise!

We were very pleased with Brandon and Jeff's professionalism, excellent work, pleasant personalities, and thoroughness in installing the windows. We love the products and the windows are a significant improvement over those installed when our home was built in 1984. There was a glitch when one of the sliders would not slide smoothly. Brandon and Jeff methodically assessed the potential causes and identified a manufacturing defect. They showed us the cause and consulted with the project manager with the result that RBA will manufacture a new slider to replace the defective one. We really appreciate their thoroughness, openness and follow through on this issue. They kept a clean work place and did a good clean up during and at the end of the project. They walked us through each window at the end of the project, pointing out how to operate, maintain, locate the serial number, etc. I also learned that "magic eraser" (dry, not wet) is their preferred window cleaner and one that I will adopt. Thoroughly a pleasant experience. This has been a very seamless process. We highly recommend Renewal by Anderson. In addition to Brandon and Jeff, we appreciate Carol Evan's (design consultant/sales associate) professionalism, clear explanation of important considerations when replacing windows, and suggestions. And also the work of Kevin Comine (project manager), which largely occurred behind the scenes.

The measurement (Dan) and the installation (Cody G and Jon C) were the best part of my contact with RBA. These guys were so punctual, reliable, informative, thorough, professional, courteous, and hard working! The installers were actually fun and enjoyable to be around and to watch them working. I really can't say enough positive about how helpful and respectful these guys were. Their work ethic is of the highest quality! They more than made up for my frustrating experience with other RBA representatives. As a first time buyer new to doing such a large and costly project, I was disappointed and not helped much during the sales process, communication with my project manager and others in the main office. Getting the information I needed was very frustrating. Getting the help to understand choices and options to achieve what I wanted was very difficult. Overall I would say RBA's cost is very high, their sales service inadequate, and their installation process superb!

Ok first off, Justin K, Curtis H, Chad A and Jonny were so great!! They got three windows in the front of the house and the sliding back door done in only a few hours! I couldn't be more pleased with the way they handled themselves and their cleanup! About the windows themselves, being asthmatic, I worry about things having odors. These windows and door had NO off gas odors!! Seriously an awesome thing in my book. From the moment we began our replacement journey with this company, I felt NO hesitation or worry. That is an awesome thing to have so much confidence in the team, from the sales people all the way to the installers. Thank again for doing such a great job.

Best job ever by Osvaldo V, Jonny M & Andrew W - excellent work!

Superb. Windows are wonderful and Matt and Zach did an excellent job. We were exceptionally please with their workmanship fitting the new windows into a difficult to work with old log cabin. They were both great guys and went above and beyond being helpful and very pleasant. We could not have asked for more.

The workers (Josh Z. and Johnny R) arrived when they said they would, laid the cloths to protect my carpet, then discussed with me the work to be done according to their work order. Josh helped me get my blinds off the windows which I could not do by myself. Before the work started they put plastic over my bed, dressers and shelves to protect them from the dust. Once the work began they worked non-stop except for a short lunch break. What I appreciate is their teamwork and their professionalism - both Josh and Johnny have several years of experience, and are extremely proficient at what they do and knowledgeable about their craft. They made recommendations for trim and explained differences between the options. They cleaned up and removed debris as they worked. They basically treated my house as their own. The windows are high quality, easy to clean, and easy to open and close - plus very energy efficient. I could not be happier with the entire process - from the initial sales meeting through the installation. I would definitely recommend Renewal By Andersen! Side note: I had RBA install my sliding glass doors last year but after the project I wasn't satisfied with the type of wood on the trim after staining it. RBA, as part of this job is replacing my trim around the sliders at no additional cost. I couldn't be happier!