Gary's Septic Tank Service

Jamie was great. He is very knowledgeable and friendly. Since we are new to septic systems he explained how to clean the filter every 3-4 month to help maintain our older system.

They arrived on time and pumped septic. Did job as expected.

All the reviews about Gary's service are accurate and describe his work ethics. He is an honorable, hard working guy that gets the job done, cares about his work and doesn't try to rip you off. I can't say enough about the guy, I am sorry to hear he is retiring, luckily his son Jamie, septic tank service, has inherited his dad's work ethics and is the next guy I will call when needed. Prompt, does the job correctly and cleans up after himself. I HIGHLY recommend Gary or his son Jamie with absolutely no hesitation!

After my ground floor toilet overflowed and upon noticing a backup in my ground floor shower, I called Vortex Plumbing (Also highly recommend) late on a Saturday night. They came Sunday morning and were able to diagnose my problem was most likely due to my septic tank being clogged and advised that I call a septic tank company and get my tank cleared and working first before I had them snake any of my drains since that was more than likely where my problem was. I then called several companies and only Gary was able to come out Sunday to clear and pump my tank. He had another job ahead of me but said I should make sure the sewer line coming into my tank was clear before he showed up to pump my tank. After describing the two lids visible on my septic tank and what was underneath them, he let me know there should be a third lid closer to my house that would allow access to right where my sewer line first enters my tank and that I would need to take a pole or stick and push down thru the "T" to clear the back up and allow my sewer line to drain. Unfortunately that meant I needed to hand dig thru about 2.5 feet deep of dirt about 4 feet towards the house in 28 degree weather while the Seahawks played the Steelers. Gary let me know I needed to do that, find the access lid and clear the clog before he came out to pump the tank. He called back a couple of times to check on my progress. After accessing the buried third lid and trying unsuccessfully to clear the clog my running a pole thru the vertical part of the "T", Gary advised me that I'd need to clear the incoming sewer line and let me know it was probably clogged within 10 feet of the tank in most circumstances. He said I could run a hose with a jet nozzle up the line and that 98% of the time that would clear it. I ended up, though, renting a heavy duty 50 ft snake from Home Depot to clear the clog. What a messy job!! After all the mess and after using 3 different bits to finally clear the clog, I gained new appreciation for the job plumbers and septic tank pumpers do and believe they're worth every penny you pay them. I'd have paid someone else to snake the line if I'd had the time, but with a large family at home I needed to get the septic system operational as fast as possible. Gary and his advice was hugely instrumental in getting my tank going Sunday night. It was so late by the time I finally got the clog cleared that Gary said he would come out first thing Monday morning since my septic tank was now functional and the immediate emergency was over. Gary showed up on time and did a great job pumping and cleaning my septic tank and the associated holding tank where my pump is that pumps the grey water out to my lateral field. Gary had to make a trip to empty his holding tank and then return to pump the rest due to my having around 1400 gallons needing to be pumped out between my septic tank and holding tank. Gary is knowledgeable, prompt, fairly priced, and willing to go the extra mile to help the customer. I'm sorry he is planning on retiring in another year since I'd be sure and use him the next time I need my septic system cared for. Fortunately he has a son in the business. If he's anything like his Dad, I'll be using him the next time I need my septic tank serviced.

Contacted Gary at 7:30 AM for pumping out my pump tank. He was there by 8:30 AM and helped me in my emergency situation. Excellent service and super fast response!!

He was able to pump out the pump and clear the line to the house quickly and efficiently. I was very pleased with the service.

Fantastic service. Gary arrived as promised 1 1/2 after my call even though it was dark, rainy. Very knowledgeable and efficient. Very helpful politely answering all my questions.

He has pumped our tank many times over the course of 40+ years and has always done a very professional job, leaving the site clean.

Gary arrived within 3 hours of the call and within the window he said he would. He was quite knowledgeable and educated us first-time septic owners about how the system works. Besides pumping the septic tank, he also looked at our drainfield pump tank, and showed us how to check for solids accumulating on the bottom. He also noted that our septic alarm was improperly installed, and showed us how to easily fix it. I came away with an empty septic tank and a valuable lesson about our septic system. Plus he is a personable, nice guy!

They did a fine job. They were punctual and professional. I would recommend their services.

Great, prompt, and friendly service!

He would be my first choice. He was a very pleasant person and was professional. He showed up and took care of the job.

Showed up on time and the job was done quickly. Gary was very nice to do business with.

I called him on a Monday morning. He came out that afternoon to assess the situation. He gave me the bad news that my drain system probably needed to be totally redone. He gave me a referral which I called and hired.m Gary came back a couple of days before the scheduled work and pumped out the septic tank in preparation. I gave Gary a B in Professionalism because he scolded me, more than once, for not having the septic tank pumped sooner.

He was very professional and responsive. WIll use his service again.

They came out the next day. The guy knew exactly was was wrong and he fixed it. We haven't had a problem since. I would give him all A's across the board.

I initially contacted Jamie's Septic Service because he is highly rated on Angie's List and located close. I needed someone to look at our septic system as soon as possible. However, when I talked to Jamie he said he was completely booked all week, but he still spent 10 minutes on the phone helping me diagnose what the problem was. He referred me to Gary's Septic service who is a family member of Jamie to help me get the system running, at least temporarily, until Jamie could do the repair. Gary's took the same time and care to understamd what the situation was even though I knew he was busy as well. A great trait that must run in the family. Gary also took lead on the communications with Jamie for the potential final repair and made sure that whatever the problem was, they were going to get the problem resolved quickly. Gary was able to get to our home, even though he was coming from a greater distance first thing the next day. When he arrived he was quickly able to identify the problem. A clogged filter. He pumped the tanks, cleaned the filter and we were back in business. Not costly repair needed. However in looking at the system in general, he also took the time to resolve some other potential problems with the system that were left by the original installers and previous service providers. All the while he explained exactly why he was concerned and what the potential problems were. He even took the time to explain to me how to make the remaining simple repair/rework he suggested but was unable to perform, given that he nor I had the necessary materials at the time. Essentially saving me a hundred plus dollars for Jamie to just make a simple service call. Oh and did I mention Gary is a really nice person as well. I will be recommending both Gary's and Jamie's to any our friends in need of septic system services. These guys rock!

Kudos to Gary's for passing me to another grade A service, Jamie's, who, by the way, did a great job.

Also a first timer for septic service. It is Jamie's septic now and I see there is a separate listing on Angie's list for him, but I found him on this listing. Highly recommended. Took his time and answered all my questions. Came quickly even though I had no emergency. Answered the phone on Saturday afternoon. Got a 10% discount for future service.

Gary's is now Jamie's Septic. Jamie is the son of Gary, I believe. Not only was Jamie on time, he gave me some tips on how to extend time between pump outs. Good guy.

He was very good and took the time to explain how my pump works (and how my system, which is based on an automatic timer, is a "piece of garbage" but since he didn't try to sell me a new one I really do believe he was telling me the truth). He showed me how to prepare for a power outage. I think he's a good guy.

Gary was great. He told me exactly what he was going to do and when he was going to it. He explained how my septic system worked and what I should do to maintain it in the future. Not only did he do a great job, he provided me with good information and good choices, and charged me exactly what he said he was going to charge.

Gary pumped my 1000 gallon tank on a Saturday after I called him on Friday evening. He arrived on time (despite road closures). I had located the tank but not the lids, and he was able to point to where they should be. We both took turns at the shovel and found them right where he said they should be. Gary was knowledgeable, pleasant, and quick. I paid his exact estimate of $375 + tax.

He came out within 2 hours of my phone call. He worked hard and was very knowledgeable. He was upfront about price over the phone. He has good communication skills.

He called back and took my calls even though he was on vacation and would not be in town till the following week. He was honest when we first made contact in that since there was no emergency; it would be scheduled after he got back in town. I called after he was back in town and we set up a schedule for the end of the week. Once he arrived, he was thorough and efficient. Our tank turned out to be 200 gallons more than the 1000 gallon tank we estimated. So there were additional charges and also there was additional charge for the snaking of the drain to clear out the pipe.