We are proud of our excellent communication system and high rate of customer satisfaction. We provide our own organic cleaning supplies that are pets and kids “friendly”. We can assure you that the same professional will be coming and cleaning your house each time. Also, we are time constant and coming every week and every two or four weeks at the same time, we can be flexible as well in case you have some unplanned schedule changes. Please contact us for a free quote over the phone or at your location and make sure that A&K Cleaning is the service you’ve been looking for as well as new best friend for your house!
Thank you for passing on your positive experience and sharing our A rating!
Shanna G.
02/2016
5.0
house cleaning
+ -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$480
Response from A&K House Cleaning
Thank you for giving us an A! We always appreciate when our clients tell us and others about the great service that we provided. Please call us again for any cleaning projects that you have, we will be happy to hear from you.
Suzie F.
06/2013
5.0
house cleaning
+ -1 more
did not get through the whole house in the 4 hours as scheduled, so that was a bit disappointing, but perhaps that was an unrealistic expectation on my part. she diid get the second floor done minus vacuuming. I was happy with the cleaning she did do and love that they don't use chemicals.
Description of Work: cleaned the house
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$89
Anita C.
05/2013
4.0
house cleaning
+ -1 more
cleaned kitchen floor and countertops, etc. very well
Description of Work: general house cleaning requested especial attention to kitchen
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$65
Al S.
05/2013
5.0
house cleaning
+ -1 more
They did a good job and did what they were suppose to do.
Description of Work: A&K Cleaning came out for a general cleaning.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Patricia E.
05/2013
5.0
house cleaning
+ -1 more
Everything was done professionally and efficiently. We are planning on hiring them again. I would recommend them to others.
Description of Work: They did a deep cleaning of our home.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$85
Laura L.
05/2013
5.0
house cleaning
+ -1 more
Showed up on time. Friendly, hardworking and thorough. They did a great job and how we have them coming regularly to clean our home.
Description of Work: House cleaning service
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Kathy J.
04/2013
5.0
house cleaning
+ -1 more
Erica and a supervisor arrived right on time. The supervisor walked thru the house with me and asked what all I wanted done. She then explained everything to Erica and Erica went right to work. Great job!
Description of Work: Erica (sp?) did a fantastic job cleaning our home! I highly recommed A&K Cleaning!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Stephanie L.
03/2013
5.0
house cleaning
+ -1 more
She Ok to hire, little bit slow. Some part she missed, maybe she new but overall. She is a hard worker.
Description of Work: One person cleaned , she is good but it ran out of time so she cannot finish my downstair. I wanted to pay more but they had another house to do.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$85
Cynthia N.
03/2013
5.0
house cleaning
+ -1 more
Oleg was exremely patient with our ever-changing service date, due to the unpredictability of the contractors's finish date. We had to reschedule several times, and Oleg was most accomodating.
Description of Work: Three bathrooms in a newly renovated home were thoroughly cleaned of all signs of neglect and construction mess. We were very pleased with the quality of the work.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$85
KEI K.
03/2013
5.0
house cleaning
+ -1 more
Helen did a great job cleaning the house. She pays attention to detail and my home was spotless and felt very clean.
Description of Work: House cleaning.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$100
Gena G.
03/2013
5.0
house cleaning
+ -1 more
A&K Cleaning is very professional, on time and very thorough with their cleaning.
Description of Work: They come every other week to clean our home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$90
Barbara B.
03/2013
3.0
house cleaning
+ -1 more
Bought 4 hours cleaning for $85. Supervisor arrived on time but cleaner was over an hour late. When she arrived she complained that she was sick. House was empty as i was getting ready to sell. Not much was accomplished in 4 hours. She only cleaned appliances ( that i had already cleaned and washed out a few cabinets that were empty.She left abruptly after 4 hours. Water in sink, counter tops not washed. Did not fully comprehend how little she had done until next day when i returned and finished cleaning myself. Owner agreed with me and refunded fully.
Description of Work: Clean out after move
Rating Category
Rating out of 5
quality
3.0
value
5.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0
$85
Response from A&K House Cleaning
We truly treasure and appreciate each and every customer here at A&K Cleaning. You will never hear from us any arguing. Rule number one is that our customer is always right, and to make our customers happy is our main goal. We love our customers! Even though each feedback like we have with this customer helps us to make our customer service even better and stronger, we still feel somehow responsible to other Angie’s List members with putting more light on this specific situation. Again, we don’t want to appear defensive or to say that our customer is no right, it just some parts are not really fair. Our supervisor arrived on time at 12:00. Our house cleaning professional was late, so we asked if that was ok, and the response was that it works even better because there was still stuff that needed to be moved from kitchen cabinets and kitchen was the only area that we supposed to clean for that 4 hours Big Deal time frame. Our supervisor could easily start cleaning at 12:00 and therefore we wouldn’t be late at all, but since it worked even better, we didn’t even offer that option Our professional arrived at 12:30. We keep tracking the time spend for each house, and that cleaning started at 12:30 and was finished at 5pm. So, actually, we were not 1 hour late but only 30 min, 10 min of which we spent for the estimate. The main reason why our supervisor arrives before the cleaning is to make sure that we on a same page with our customer in terms of expectations plus we know what areas to clean. Kitchen appliances were on the list of cleaning plus why would somebody order to clean something that was already clean? My professional Erika felt like she was slow and even stayed for an extra 30 minutes. Of course we didn’t charge anything extra for it. Before leaving, I called and asked if everything was fine and if our customer would like us to stay longer, and everything was great at that time and the customer was really satisfied. Only after few days by reading review on Angie’s List I found out that customer is not happy. It was too late to come and provide a cleaning, so I refunded ALL the money. Even though we cleaned two ovens inside, refrigerator in and out, part of the cabinets in and out, part of countertops and there was no complaints about the quality, I didn’t offer any partial discounts like 30%, but refunded every dollar. After refunding money we had some update on our review with the last sentence “They made everything right” plus the rating for Professionalism was “A” and Responsiveness “B” and everything else was “C”. After gently asking our customer about considering changing at least price from “C”, since we basically provided a free service, we’ve then finally got our “A“ for Price, but suddenly our Professionalism and Responsiveness became “C” and our last sentence at the review has disappeared. I never wanted to post any response here at Angie’s List and would rather discuss this on a phone or by the email with our customer, but now, after having our Professionalism and Responsiveness rates changed to lower rates just in order to keep the overall rating “C”, I basically have no other options. Thank you for reading this and I hope that my response above will bring more confidence to all of our customers who believes in us and gave us “A” as overall rating. Sincerely, Oleg
Robert M.
02/2013
5.0
house cleaning
+ -1 more
Two representative showed up 10 min prior to scheduled time; one to assess the work to be done, the other to clean the house. The cleaning person was then left to clean. She cleaned the kitchen and appliances first. That took over two hours. Then she cleaned the ½ bathroom, and finally the full bath.
Description of Work: Cleaned 1 ½ bathrooms, kitchen and appliances. 4hrs
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$85
Janet N.
02/2013
5.0
house cleaning
+ -1 more
She arrived early for appointment. As I was running early, that worked fine. She understood what work I needed and worked efficiently and quickly.
Description of Work: She dusted, cleaned 2 floors and kitchen.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$89
Joseph J.
02/2013
5.0
house cleaning
+ -1 more
They were good. They were prompt and did good work
Description of Work: The came and did some house cleaning for me
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Bradford G.
02/2013
5.0
house cleaning
+ -1 more
The 2 people arrived on time, were very polite and did a thorough job.
Description of Work: Cleaned the kitchen, living room and 2 bathrooms including wiping down the front of kitchen cabinets.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$85
Shilpa G.
02/2013
5.0
house cleaning
+ -1 more
Talked with Oleg on the Phone and he was great at getting an appointment scheduled. He even called and confirmed the day before (which was very helpful bc it helped us change our appointment by a little but.). On the day of, Tanya came to the house and went over what could be done in the4 hours I had paid for and we went over what my priorities were. She was very detailed and thorough and was able to get all the items she said she could do in the time frame done. At one point I even saw her on the floor scrubbing at some tough stuck in item (I wasn't expecting that.). She left the house looking and smelling clean. The only thing was that I'm not a fan of that chemical smell you get after a house has been cleaned (I'm pretty sure they even use green chemicals) so I jut opened windows fora bit and was good to go. Not sure hat the normal rate is but for tha Angies List Deal price, it was well worth it!
Description of Work: Cleaned 3 bathrooms - floors, counters, sinks, toilets, shower/tub, shower doors Cleaned kitchen - moped floor, counters, stovetop, microwave, wiped down front of all cabinets, sink Cleaned dining room - moped floor, wiped down dining table and placemats Vacuumed stairs
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$85
Chen Z.
02/2013
5.0
house cleaning
+ -1 more
She did a very thorough cleaning job and even stretched the service period so that she could finish the job. Only a shower door bottom guide is missing and some chloride smell. Otherwise, perfect.
Description of Work: Cleaned two bathrooms and the kitchen.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$85
Jayne C.
02/2013
5.0
house cleaning
+ -1 more
This was one of the special deal rates: 2 women worked for two hours. Instead of the entire house cleaned, I wanted the women to work on priority areas until the time ran out. They did an excellent job on some very dirty areas, including a pantry, refrigerator, three bathrooms and a wood floor that included lots of dog hair. I was very pleased especially with the flexibility for me to select my priorities.
Description of Work: Instead of the entire house cleaned, I wanted the women to work on priority areas until the time ran out. This included a pantry, refrigerator, three bathrooms and a wood floor that included lots of dog hair.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$80
James M.
01/2013
5.0
house cleaning
+ -1 more
I would rate this entire experience as outstanding from the ease of making an appointment to the final result. They were kind enough to give a reminder call, the housekeeper arrived on time and was very pleasant and easy to work with. She brought all of her own equipment and supplies though offered to use mine if I'd prefer. The deal was for 4 hours of housecleaning and this gal worked diligently the entire time. I would highly recommend this cleaning company!
Description of Work: Introduced to this company through Angies List Big Deal
Rating Category
Rating out of 5
Yes, I recommend this pro
$85
Matthew C.
01/2013
5.0
house cleaning
+ -1 more
I used A&K for almost 2 years before moving out of state. Over the 2 years, we had 5 different cleaners. However, Oleg always notified me in advance when there was a change in who was coming. Of the 5 cleaners, I would say 3 were exceptional! I am a detailed person, and I realize my standards are high. For the price of the cleanings, I knew I couldn't find anyone better (as we had other cleaners in the past who charged more and did less of a fine job). Oleg is wonderful to work with. He calls as a reminder before every cleaning, calls if they are running late, calls to verify things are going well, and is flexible if dates/times need to change. He is professional. I maked B for quality because two cleaners we had were not as detailed as the others. Overall, I recommended this company.
Description of Work: Cleaning of the house every two weeks: kitchen, 2.5 baths, 2 bedrooms and family rooms
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$85
John C.
12/2012
5.0
house cleaning
+ -1 more
While I'm not a particularly messy person, I recently injured my back and have been unable to do more than a cursory job cleaning up after myself and my teenage son. We also have a dog and cat that seem to compete for which of them is most proficient in depositing the greatest quantity of black fur in obscure places, and thus I needed help. I've used a few cleaning outfits in the past, but was not impressed enough with their work or convinced of their value to invite them back. When I saw A&K's Big Deal coupon advertising 4 hours of cleaning for $85.00, that seemed like a reasonable price and so on Monday, December 17th, I purchased the coupon on-line. Within an hour, Oleg returned my initial email, and thereafter was very professional on the phone regarding availability. They made time in their schedule to get my house cleaned three days later, despite their very busy pre-Christmas rush. Sadly, we don't see that kind of excellent customer service very often anymore. The first cleaning person showed up promptly at 1 with her supervisor (whose name I did not catch) and set to work immediately. An hour later, the second person arrived and they both worked straight though until 5. Oleg and the supervisor had both previously explained the additional time charges of $35.00 per person/hour (which I thought was fair and reasonable) and I believe the thoroughness and quality of the work performed clearly justified the additional time charges. My home has never been cleaner and I'm very content that I've received both a good value and a resource I will not hesitate to call upon again.
Description of Work: They did a superb job cleaning two bathrooms, all the hardwood, tile and carpeted floors including carpeted steps, all bedrooms, the living room, family room, laundry and office. They even re-made our beds! We ran out of time for the kitchen, but I will definitely invite them back for that.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$190
Kelly C.
11/2012
5.0
house cleaning
+ -1 more
I hired A&K cleaning in 2011 and they have been providing monthly service since then. They are great. Oleg, the owner, always calls with a reminder and is always very accommodating to last minute requests or changes in schedules. The house always looks and smells fresh and clean and I've been happy with their work. My only complaint is that occasionally I'll find that furniture has been moved and not put back (like pushing the chairs back under the dining room table), or that they will miss dusting things like the speakers on the walls, but it's really a minor thing since the floors, kitchen and bathroom are always done well. Overall I've been really happy and would recommend them to anyone.
Description of Work: They perform a monthly full cleaning of my condo. Vacuum, dust, bathrooms, kitchen, floors, blinds, etc., A few times a year I also have them clean the carpets as well.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$90
Response from A&K House Cleaning
Hi Customer! We glad to have you here on Angie’s list. Thank you for taking time and spreading the word about your experience with our company, we highly appreciate it! Thanks again and we’ll see you next month:)
Kelly C.
07/2011
5.0
house cleaning
+ -1 more
When I first called A&K, Oleg came out to the house to meet me and show me what would be done when the cleaning took place. He was very accommodating with regards to the day I requested for cleaning. Liza came out to do the actual cleaning and did a marvelous job. Oleg also called after the cleaning was complete to make sure everything had gone OK. I have since hired them to do monthly cleanings and am always called the day before to confirm the appointment and if need be, they are very accommodating on changing the time or day. They continue to provide great service and are friendly towards my pets.
Description of Work: General house cleaning - Condo with a dog and cats.
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Service Categories
House Cleaning
FAQ
A&K House Cleaning is currently rated 4.9 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: Closed
A&K House Cleaning accepts the following forms of payment: Check,CreditCard,PayPal,Venmo,Zelle
No, A&K House Cleaning does not offer free project estimates.
Yes, A&K House Cleaning offers eco-friendly accreditations.
No, A&K House Cleaning does not offer a senior discount.
No, A&K House Cleaning does not offer emergency services.
Yes, A&K House Cleaning offers warranties.
A&K House Cleaning offers the following services: House Cleaning. Housekeeping.