Overall, the two leaks were fixed, which is a plus. I would rather have the job finished in 1 day, instead of putting it off until the next day, which cost me more money. Walking back and fourth across a well cared for lawn is disrespectful, so is cleaning muddy equipment on the grass without asking.
Description of Work: I had a sprinkling system leak. He was here on 2 different days. First day was 4 hours on the job and located 1 leak. The circuit breaker indicated their was another leak, but he said that he would be back the next day because he had another job to go to that day. I believe that if he stayed the other leak would have been found and fixed on that day. Next day, he arrived at approx. 1 p.m. and found and fixed the second leak. That day was 2 hours on the job. The pipe that he replaced was a very short piece, and it originally had insulation around it which he did not replace. He cleaned his equipment that he used on my lawn--using my water. He walked across my lawn back and fourth to his truck many times to get his tools, even though the side walk was right there. I could see the path that he left on the lawn for days after. I think I was charged too much and I told him so. The bill came to $1265.. He said he charges $105. per hour. $105.00 X 6 = $630. I was charged $635. for travel time---??? He did not present me with a itemized bill like I asked him to do. The bill was hand written and indicated what he did and the total amount charged.
Rating Category
Rating out of 5
quality
2.0
value
2.0
professionalism
2.0
responsiveness
3.0
punctuality
1.0
$1,265
Starlene W.
12/2008
5.0
plumbing
ย + -1 more
He is great and very reasonable. We had snaked the drain prior to his visit, but we could not get it to unclog. He was able to solve the problem.
Description of Work: He unclogged my kitchen sink.
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Service Categories
Plumbing,
Drain Cleaning
FAQ
A GREAT PLUMBER is currently rated 3.5 overall out of 5.
No, A GREAT PLUMBER does not offer free project estimates.
No, A GREAT PLUMBER does not offer eco-friendly accreditations.
No, A GREAT PLUMBER does not offer a senior discount.
No, A GREAT PLUMBER does not offer emergency services.