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MM Comfort Systems

Heating and Air Conditioning, Electrical, Air Duct Cleaning,

About us

MM Comfort Systems has provided award-winning customer service for over 40 years, and now part of Home Comfort Alliance, we’re doing it even better by providing more home comfort solutions in more places. Call us today for all your heating, air conditioning, plumbing and electrical needs. We promise you’ll feel comfortable throughout your entire experience with us.

Business highlights

47 years of trusted experience
Family Owned & Operated
Emergency Services Offered
Eco Friendly

Services we offer

HVAC/Plumbing/Electrical. Installation & repair for gas, oil and electric furnaces, air conditioners, heat pumps, indoor air quality installation, electronic air cleaners, UV lights and HEPA filters, home assessment, complete duct cleaning & sanitizing, plumbing repairs, plumbing replacements, plumbing upgrades, toilets, sinks faucets, hose bibs, sump pumps, leak repair, water filtration, and water heaters.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.6330 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
77%
4
11%
3
5%
2
3%
1
4%


Rating CategoryRating out of 5
quality
4.7
value
4.5
professionalism
4.7
responsiveness
4.7
punctuality
4.8
Showing 301-325 of 330 reviews

Merle H.
03/2015
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: I received the Costco and PSE discounts for the Consumer Reports' highly rated furnace that is very high efficiency for the price of the medium efficiency. All aspects of the purchase and installation have been more than satisfactory.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

Harold W.
02/2015
5.0
heating & air conditioning/hvac, air duct cleaning
  + 0 more
unknown
Description of Work: Replaced old furnace, ductwork, filter. Runs great, quiet, exactly as we had hoped.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500

Karen B.
02/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Routine Heat Pump and Air Conditioner maintenance and service (yearly). They always do a great job. They installed the systems about 4 years ago and they work very well.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$240

Sharon R.
02/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: They installed a heat pump and air exchanger. It went exactly as promised. They knew what they were doing and had to meet strict installation codes with our homeowners association. I have also used them for over 15 years to maintain my old electric furnace. I highly recommend them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,000

Response from MM Comfort Systems
Thank you so much for the review and the opportunity to serve. You were a pleasure to meet and we are honored to have you as a customer.

Elston H.
01/2015
3.0
heating & air conditioning/hvac, air duct cleaning
  + 0 more
unknown
Description of Work: Installed ductless heat pump. Installation looked great. But it turned out it was installed incorrectly and they had to come out a couple months later to put more fluid in the same. Then in the fall, the units would not work at the same time which they are supposed to do. From what I read on Consumer Reports, there seems to be a real problem with Lennox. The servicemen told me once they get it working, they are good, but issues. Also, when the service person came out the first time, he did not call back. At the end of the week I called daily and for two weeks before I got a commitment to come back out. Nice people. But several employees have told me they are understaffed.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
2.0
punctuality
2.0

$14,000

Response from MM Comfort Systems
Please return our call to talk about your concerns. Looks like we had a couple of service appointments scheduled which were cancelled when you determined the system was working again. The multi head ductless system you have is not designed to heat and cool at the same time. It appears the errors you are experiencing result from one head calling for cooling while the other head is calling for heating. So sorry if we have not provided you proper instruction or response. We are committed to your satisfaction and stand ready to help in any way possible. Our Service Manager will reach out to you again and hopefully we can connect to resolve your concerns. Thank you for the opportunity to serve.

LINDA M.
01/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Installed new furnace and heat oump

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$11,000

Paul B.
01/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: I had heater problems,Tech. diagnosed a part I can order and replace myself. He also identified a part that could fail soon. Saved me big bucks!

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95

Terry G.
12/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: First year furnace tune up after installation of a new Lenox gas Furnace, which has reduced our energy cost by one-third. This service would normally be about $140 plus a new filter. MM Comfort Service Tech's are very knowledgeable and professional about Furnaces.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

tim R.
12/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jerry A.
12/2014
4.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: They installed a secondary heating system. The installers were great. The process between Costco and MM comfort systems was a billing disaster. This has been straightened out but it was very complicated.
Rating CategoryRating out of 5
Yes, I recommend this pro

CATHI A.
12/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: They installed a heat pump for us. The installation went perfectly and scheduling was good.
Rating CategoryRating out of 5
Yes, I recommend this pro

Thomas T.
12/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: They installed a heat pump for us. They did a good job with installation and were were here on-time. There was an issue with the venting and it didn’t pass inspection and they came back right away and fixed it. They were very responsive.
Rating CategoryRating out of 5
Yes, I recommend this pro

douglas T.
10/2014
3.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: Submitted proposal way out of line based on implied wealth of customer, NOT on what a fair price would be. Gouging was way too obvious.Then tried to resubmit proposal for $2,000 less with the exclusion of the 10 year labor warranty AND with a downgraded model of heat pump.2nd proposal was more ridiculous than the first one. They lived up to all the one star ratings they have--especially the ones going through Costco.Very apparent they are trying to ride Costco's highly regarded coattails and gouge the customers at the same time.

Rating CategoryRating out of 5
professionalism
1.0

$15,000

Response from MM Comfort Systems
Mr. [removed member name], Thank you for taking my call. As we discussed, your project would be difficult to install and included running line set through finished space, ladder work in tight spaces, etc. Our proposal reflected the time and expertise to do it correctly. Additionally, our proposal included compliance with codes which involves both mechanical and electrical permits / inspection. Owner

Scott B.
10/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,000

Response from MM Comfort Systems
Thank you [member name removed] for the chance to serve and for the review. You made a wide choice to go with a high efficiency heat pump - and to takefull advantage of the PUD rebate. Thank you again. Owner and team at MM Comfort Systems

Linda A.
06/2014
3.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: I used them via Costco and found their rates ridiculous . I asked for two quotes but only received a quote on the more expensive furnace. When I dod get the other quote - which I had to ask for twice - it was an "off hand quote" which was quite different from what I was told verbally while they were at my house.

Rating CategoryRating out of 5
professionalism
4.0
responsiveness
3.0
punctuality
5.0


Response from MM Comfort Systems
Hi [member name removed], We are confused by your feedback and your consultant (Don) has called (left voice mail) to better understand. We visited you on the 30th and provided a detailed proposal the following day at 1:10 pm. You mentioned being frustrated by contractors who were not responsive - any chance you confused us with someone else? Based on your requirements for low noise (furnace located in bedroom) and air flow issues we proposed a high end furnace to minimize sound and provide for variable air flow. We also proposed adding supply register in the bathroom and additional return air capacity. While your consultation was thoughtfully conducted we may have somehow misunderstood what you were looking for. Don looks forward to talking with you to clarify. Thank you for the consideration

WUI-JIN K.
06/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Very professional group of people. Overall it was a wonderful experience.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$12,000

Jan H.
06/2014
4.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Looking into alternatives for freezing condensation lined

Rating CategoryRating out of 5
quality
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Anne C.
04/2014
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Bonnie M.
02/2014
5.0
heating & air conditioning/hvac
  + -1 more
They are worth it.
Description of Work: Excellent! installed heat Pump thru Costco. Also did my furnace five years before. Same deal!

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,000

Roberta F.
11/2013
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: They repaired one furnace and serviced the other.
Rating CategoryRating out of 5
Yes, I recommend this pro

Darlene W.
08/2013
4.0
heating & air conditioning/hvac, water heater repair
  + 0 more
Wonderful!
Description of Work: Installed new heater and HVAC

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$8,000

Lawrence D.
02/2013
5.0
heating & air conditioning/hvac
  + -1 more
Excellent experience
Description of Work: Installation of a new Lenox furnace.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500

Richard B.
02/2013
5.0
heating & air conditioning/hvac
  + -1 more
See above.
Description of Work: Mark talked me through restarting my HVAC/ furnace. He regularly services my HVAC and is knowledgeable, personable, fast and neat. Use MM at home and used to use them when I owned a building in Bellevue, Washington. Great service and reasonable prices and very prompt. It is nice to know I can call on them at ANY time, even weekends or at night. Great people. They will put you on an automatic seasonal check-up program so you don't have to remember when you last had work done. Easy!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Sharon W.
12/2012
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Great service, fast turn around
Rating CategoryRating out of 5
Yes, I recommend this pro

Jamie F.
07/2012
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: They installed central AC unit, using my existing furnace and duct work. good price, as compared to other quotes, creative in figuring out where to put unit, nice people, on-time, professional, etc.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Contact information

9680 153rd Ave NE, Redmond, WA 98052

http://www.mmcomfortsystems.com/

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Bonded

Insured

Licensed*

Trade License Number
MMCOMCS85564
Trade License Locale
WA
Trade License Authority
Washington: Contractors
Trade License Expiration
09/24/2023

Eco-friendly Accreditations

LEED Accredited Professional
Yes
Energy Star Partner
Yes
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Electrical,
Air Duct Cleaning,
Water Heaters,
Plumbing

FAQ

MM Comfort Systems is currently rated 4.6 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

MM Comfort Systems accepts the following forms of payment: American Express,Check,Financing Available,MasterCard,Visa
Yes, MM Comfort Systems offers free project estimates.
Yes, MM Comfort Systems offers eco-friendly accreditations.
No, MM Comfort Systems does not offer a senior discount.
Yes, MM Comfort Systems offers emergency services.
Yes, MM Comfort Systems offers warranties.
MM Comfort Systems offers the following services: HVAC/Plumbing/Electrical. Installation & repair for gas, oil and electric furnaces, air conditioners, heat pumps, indoor air quality installation, electronic air cleaners, UV lights and HEPA filters, home assessment, complete duct cleaning & sanitizing, plumbing repairs, plumbing replacements, plumbing upgrades, toilets, sinks faucets, hose bibs, sump pumps, leak repair, water filtration, and water heaters.

Contact information

9680 153rd Ave NE, Redmond, WA 98052

http://www.mmcomfortsystems.com/

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day