B & J ROOFING INC

Great! They came out promptly to quote. Explained everything. Competitive bid. Work started as planned, excellent communication. No pricing surprises. Showed up when they said they would. Felt like very personal attention, that they care and will stand behind their work as promised. Great to work with. Very happy with their work. I recommend them highly.

It was quite good. We do not have any problems with the roof that they did. At that time the roof was expensive.

I had a small roof leak, a couple of water stains on the ceiling in one of the rooms on the second floor. I live in a pretty standard 2-stories house. Contacted B&J Roofing, they sent a man to do estimate. He came, took a look, several days later he sent me a contract. The price was pretty reasonable, I signed the contract the same day and emailed it back. I was told that they will contact me later to schedule an appointment to fix the leak. So far so good. I waited one week, no one called me back. I sent an email inquiring about the appointment – got no reply. I waited another week, then called the person who did the estimation, he sounded surprised, didn’t remember me, I told him my name, he said that he will try to find my contract. He called me back and said that he couldn’t find my contract. I sent it to him again. He called later that day and said that their crew will come Friday morning this week. I was a bit surprised but I was thinking that it’s not a big deal – they lost my contract, that happens. I was waiting for the crew on Friday morning, it was 12.30pm and no one showed up. I thought that maybe I misunderstood and it’s not Friday morning this week but Friday morning the next week, I called again to double check, and was told that the crew is coming within an hour. So, they were supposed to come in the morning, they were behind the schedule and no one bothered to call me to notify about that – not a great attitude towards your customers. The crew came, went on the roof, did some stuff there, I was sitting at home and at one moment I saw that their car is driving away. I thought maybe they forgot some tools or materials or went to get some food, but they never came back. So, they did some work, never told me what exactly they found there, what they fixed, didn’t even say “good bye” to me and left. I was thinking that maybe they will send me a detailed report via email later, but 4 days later I received only an invoice. My astonishment grew up with each interaction! I told them that I will pay only when someone will tell me what work was done. 3 days had passed – no reply. I sent another email. Finally, I received an email with pictures and explanations, and then I paid the full price from the invoice. I very rarely write any reviews, so I didn’t intend to write anything even after that not very pleasant experience, but last weekend I went up on my roof to clean gutters and I found about 40 old rusty nails lying on the roof by the place that they fixed. This was the final straw. The crew didn’t even bother to clean after themselves. I would never recommend this company to anyone.

We're very happy with our new roof!

We selected this company based on other positive reviews and were completely satisfied with our experience with them. We would hire them again.

They were very professional and polite in their explanation that they don't do the kind of skylight we need replaced. We need a roof ridgeline skylight replaced and they recommended another company who could do the work for us.

Brian was very impressive with his work ethic and very professional.

I got several bids for a new roof. In the end I decided to go with B and J Roofing. The overall experience was excellent. From the very beginning, the customer service and responsiveness was great. Brian and team were able to clearly communicate what they would do. I had a few specific requests, and these were taken care as I expected. We had been told it would take several weeks to start, but then we were scheduled sooner, and the job was completed in 2 -1/2 days. That was a nice surprise. After the job was completed, we had a couple of items that needed attention, and this was taken care of the next day. I would not hesitate to call on them for another job in the future.

They have an amazing customer service. They were punctual all the time.

B&J workers showed-up on the scheduled date and time and continued to work on the job was completed. All of the workers were pleasant and conducted themselves in a professional manner. At the end of each day, they cleaned-up the work site and the lead worker gave me a status report on the job and answered any questions I had. I contacted B & J twice after the job completed to address some minor issues. Each time they immediately scheduled a visit by one or more of its staff to address the issues and ensured my concerns were resolved. B & J's customer service was truly outstanding. I feel very fortunate to have found a contractor that was able to take the lead in coordinating its work with the others involved in my project, dedicated to ensuring its work was done properly, and willing to assist me in my attempt to file a warrantee claim.

We purchased a new home that was in need of a new roof. After getting quotes from several providers we chose B&J since they came in lowest with the same quality of installation and materials. The crew showed up on time each day, worked hard and cleaned up well at the end of the day. When the work was completed they had their own inspector come out to double check on everything. Job very well done and the house looks great with the new roof.

B&J Roofing had amazing customer service from the first phone call to the walk through inspection. I also liked that all their workers are employees with full benefits. I had a ton of questions and they patiently answered every one. The clean up was great (other than a few rubber bands here and there.) Their cost was a bit higher than other quotes I received but worth every penny!

I was arranging for a new roof from out-of-state - B and J was responsive, very professional - I felt they would do a great job. However, I was dealing with an estimator (not a principal) and their price was about 10% higher than another firm with excellent references, and I selected a different company. I would, however, not hesitate to use them in the future or if the other firm I chose was not available.

I developed a leak through the light just below the skylight in the kitchen. I had the person who installed the skylight come to inspect it. He took the top of the skylight off and inspected it, and said he was sure that it was not the skylight leaking. I then contacted B&J Roofing, who had installed the roof (which was a 40-year roof), and Rick came out to assess the situation. He actually remembered installing the roof 19 years ago! He said he would come back on a drier day (this was during the time it rained almost every day) and caulk around the skylight to see if that fixed the leak. He came back on a dry day and did the roof caulking. If that didn't fix the leak, he said he would come back and run a bead of clear caulk around the glass on the skylight. So far it hasn't rained hard enough to really test the repair, but I'm hoping that the caulking on the roof is the answer. Rick also checked my chimney and told me that it needed to be repaired. He caulked around the chimney flashing as a temporary measure until I can get the chimney repaired when the weather dries out. B&J didn't charge me for this repair, but did this as a courtesy, since they had originally installed the roof. They are a good company, and I wouldn't hesitate to recommend them.

Our roof was leaking through to a light over our kitchen sink. We didn't know it was leaking until it started dripping on the floor.. My husband thought he fixed it from the inside of the attic when this happened last year., but it happened again this year and he couldn't find the place the leak started, then it started leaking over the kitchen door through a nail hole in the attic roof. So he called B& J Roofing and they came out sooner than we expected and repaired the roof where they thought it was leaking from. It hasn't rained hard or long enough yet to test the repair.

Prior to our major roofing job in 2007 we had B&J Roofing come out to fix small leaks three different times. In 2007 we had had enough with the problems of our old shake roof. We got bids from four companies for a new composition roof. B&J was competitive with their bid and based on our previous experience with them we trusted them to do the job. Our experience with them on the project was really first rate. They arrived on time on the day promised. They use their own crews -- who were friendly and very professional. I'm the kind of person that demands a Quality job and I was very pleased with the quality and craftmanship of the B&J workers. It was a very good roofing job. Since the 2007 project we have had them out on two occasions to fix two items. Both times they responded quickly, did a quality repair and there was no charge--even though we had helped to cause one of the problems. I recommend B&J Roofing --they are a quality company that you can trust.

Beautifully--fast, efficient work and the end result is a roof in excellent shape now. Should hold up for many years.

They did a great job doing it, even though it was a small job.

Extremely well. It went very quickly, they were very detailed talking with me about exactly what they would do and what they recommended be done and gave me many different options to choose from. On final review, there were 3 or 4 minor things that they took care of right away. I've been very happy with the roof for the last year, and it looks great.

They were the 2nd estimate and seemed like a reasonable price. The gentleman that gave the quote was friendly. When we scheduled for the repairs (about a week from the estimate) they canceled at 8:45am and our appointment was at 9:00am. We rescheduled again for 8/08 at 9am and at 9:30 we had to call them and they didn't have us on their schedule. Company seems disorganized. We are now searching for a new roofing company.

Work started and finished schedule estimated plus 1/2 day and at quoted price. Crew took care to protect surroundings and did thorough cleanup each day. Crew was very professional accomodating and plesasant to have around.

I contacted about 3-4 roofers and this company had the most helpful people. I contacted the manufacturer and they were the only company that said they would do the roof the way I wanted it done. They were flexible and their work was professionally done. After a year I called them to have them come out and see what was wrong with my exhaust fan on the roof. They sent someone and found that there was a pine cone stuck in the vent and I called them to see how much they would charge and they said no charge. I have recommended them to others and I have been pleased with their work. I have no hesitation in recommending them to others. My requirements for the roof went way beyond the normal roof job requirements.

Of 5 bids, this was not the lowest, but since I had personal recommendations, I went with it. The week before the planned starting date I got a call asking if they could come several days early! Fortunately this worked for me. The crew was extremely hard working and pleasant. They put in at least one 12 hour day, and finished the job in 3 days. Branches from low trees created a problem for the truck in the driveway, but the workers were very careful, tying some branches aside to prevent damage. The clean up was satisfactory. Since the house is surrounded by shrubbery, I will probably be picking small bits of shingle out of it for some time to come, but these become visible only when I am gardening. I could not have expected the roofers to find all these. Old shingles are messy. If you don't want any dirt inside, keep you windows closed. I don't expect to ever need another roof, but if I had to, I would go with this company again.

Their prices were reasonable and they did good work.

They came on schedule. Everything was good.