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AQUASENSE

4.8(
175
)

Lawn Irrigation, Landscaping - Lighting, Wells and Pumps,

... +3 more

About us

Aquasense started as a landscape sprinkler repair specialist but we have evolved into your Landscape Systems Repair Specialists. We currently service multiply landscape systems including sprinklers - low voltage lighting - electrical pet fences and water features . Additionally we do back-flow testing - private utility locating and leak detection/repair for both sprinkler systems and services lines. Each of our service trucks carries over a 1000 different parts for sprinkler and lighting systems and the trucks are restocked weekly so we seldom need to return because we are missing parts.

Business highlights

26 years of trusted experience

Services we offer

LANDSCAPE SPRINKLER activation - repair- installation- winterizing. LOW VOLTAGE LANDSCAPE LIGHTING repair - installation - LED conversions LOCATING private utilities - pipes - wires - sprinkler valves - pet fences BACK-FLOW testing - repair -replacement. EXTERIOR LEAK DETECTION water service line - sprinkler systems WATER SERVICE LINE REPLACEMENTS.

Services we don't offer

Landscaping

Amenities

Accepted payment methods

Check
PayPal

Photos of past projects

Reviews

4.7175 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
85%
4
6%
3
2%
2
2%
1
5%
Rating CategoryRating out of 5
quality
4.8
value
4.7
professionalism
4.8
responsiveness
4.8
punctuality
4.8
Write a review
Showing 151-175 of 175 reviews
Stacey S.
10/2015
5.0
irrigation systems
  + -1 more
unknown
Description of Work: Aquasense repaired my sprinkler system in two hours. The appointment was scheduled in a reasonable time frame. The reps showed up on time. They were professional. And the company charged a reasonable rate. After having two other companies come out and be unable to fix the issue, it was a huge relief to find Aquasense here on Angie's List.
Rating CategoryRating out of 5
Yes, I recommend this pro
Julia L.
10/2015
5.0
irrigation systems
  + -1 more
Fine
Description of Work: Just contacted. Used another company I think.
Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
$30
Joe Q.
09/2015
5.0
irrigation systems
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
Andrea B.
08/2015
5.0
irrigation systems
  + -1 more
unknown
Description of Work: Looked for leaks in sprinkler system & repaired.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$275
Denise J.
08/2015
5.0
outdoor lighting, irrigation systems
  + 0 more
unknown
Description of Work: checked my sprinklers, replaced defective ones and did a back flow test
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Elizabeth W.
07/2015
2.0
outdoor lighting, irrigation systems
  + 0 more
unknown
Description of Work: Called for an estimate, they were too busy and said they would let me know if they could take my business. No return phone call. From other reviews, it seems to be an annual problem.
Rating CategoryRating out of 5
Response from AQUASENSE
After the driest recorded May & June period in the history of Seattle and the hottest June ever recorded by more than 3 degrees in Seattle's history not surprisingly we are still very busy. In order to provide our existing customer base with the best service possible we have not taken any new customers or provided any estimates for new customers since the end of May. We have continually been up front about this with people who have called in to ask. At this point it looks like it will be the end of July or possibly early August before we can take on any new customers. We are not a giant corporation - we are small company with limited resources.
SIMON D.
07/2015
3.0
outdoor lighting, irrigation systems
  + 0 more
unknown
Description of Work: Arrogant in his business handling
Rating CategoryRating out of 5
quality
3.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0
Response from AQUASENSE
I tried to contact the home owner here to determine what we did that was arrogant since I had never personally talked with him as he had claimed. Checking his account records the only thing we did for him this year was give him a free estimate to repair a broken shut off valve on his backflow assembly and then relocate 5 electric zone valves that were somehow all plumbed into the same box as the backflow assembly. I am guessing this may be what he was talking about since most professional installers would have used 3 separate boxes to house all of these components.
Yun B.
06/2015
4.0
irrigation systems
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$45
John Y.
05/2015
5.0
outdoor lighting, irrigation systems
  + 0 more
unknown
Description of Work: Check backflow system for our sprinkler system. Our community have been using Aquasense for ten years. | |The only complain I have is that they don't always send their reports to the City of Bellevue promptly after the tests, so that the City frequently sends warning letters to us to do the tests.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$45
Response from AQUASENSE
While we do occasionally miss a test report the city of Bellevue lost a large amount of data in 2014 which included hundred of test reports. The great thing is that we have electronic copies of all our test reports so we re-send them within minutes if you call our office.
Deni S.
04/2015
5.0
outdoor lighting, irrigation systems
  + 0 more
unknown
Description of Work: We have Aquasense do our winterization and Spring backflow testing, along with general maintenance of the irrigation system. They are also great with the landscape lighting. | |The ONLY issue I have, and it's a small one, is that they don't put customers on automatic scheduling for bi-annual maintenance. They do send out a notice to call in to get scheduled, but our previous company just came out, did the work and sent the bill.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$135
faisal A.
04/2015
5.0
irrigation systems
  + -1 more
timely and professional
Description of Work: great experience.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Terry W.
03/2015
5.0
irrigation systems
  + -1 more
unknown
Description of Work: Complicated problems. Had to come back a couple of times because there was so much to do, but really on the ball.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$600
Helga G.
03/2015
5.0
irrigation systems
  + -1 more
unknown
Description of Work: They are at capacity and did not want to provide an estimate
Rating CategoryRating out of 5
Robert B.
01/2015
5.0
irrigation systems
  + -1 more
unknown
Description of Work: Exactly as expected.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$55
Peter F.
12/2014
5.0
irrigation systems
  + -1 more
unknown
Description of Work: Did routine sprinkler winterizing and blowout. Prompt and punctual.
Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Scott M.
10/2014
5.0
irrigation systems
  + -1 more
unknown
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Gabriel C.
06/2014
5.0
irrigation systems
  + -1 more
unknown
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$48
Keith K.
06/2014
5.0
irrigation systems
  + -1 more
unknown
Description of Work: Repaired lawn sprinkler system and replaced sprinkler heads. On time, professional, and recommended what else needed to be done, which I will most likely use them to accomplish.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
ingrid V.
06/2014
5.0
irrigation systems
  + -1 more
unknown
Description of Work: End of the year sprinkler shut off, they did an awesome job I actually referred a couple friends to this company!
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$50
Jim or Jean B.
05/2014
5.0
irrigation systems
  + -1 more
unknown
Description of Work: They were fantastic! Arrived as scheduled and fast work. Completed on time and everything works great. Easy system to program , change, and test. Definitely recommend them. Great job!
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,500
Patrick G.
03/2014
5.0
irrigation systems
  + -1 more
.
Description of Work: Repaired break in my irrigation system.
Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
kelly A.
02/2014
5.0
irrigation systems
  + -1 more
.
Description of Work: Winterized my sprinklers.
Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
3.0
punctuality
5.0
Yes, I recommend this pro
Hannah U.
02/2014
4.0
irrigation systems
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$80
Lily C.
08/2012
1.0
irrigation systems
  + -1 more
As above
Description of Work: I was supposed to meet them this morning at 8:30am, but no one ever showed up. I called the office, left a voicemail and still have not heard back from them. I've rescheduled with another company. I really hate it when people don't show up for appointments. It shows a lack of respect for others' time.
Rating CategoryRating out of 5
punctuality
1.0
Response from AQUASENSE
At Aquasense we schedule all appointments for a set time. Unlike the cable guy, we don’t give people a 2 or 4 hour arrival window and then either show up at the last minute of the window or call up at the end of the window to say we can’t make it. Instead we set all appointments for a set time. This is not easy with a service business as repair times vary greatly. In addition to scheduling an appointment for a set time it has also been our policy to call people if we are running late or early and give them a heads up – again so we don’t waste anyone’s time. The crew leaders all carry cell phones so if they need to call someone they can. With that said we are not perfect and occasionally do mistakes or someone forgets their phone. In this case I was out of town and it was the Monday morning the day after Seafair and temperatures had been in the mid 90’s over the weekend. One of our crew leads who has not missed a day the entire year was sick. As our office staff does not arrive until 8:30, they were not able to call the customer to give her a heads up. When we finally were able to call her back we offered to come out on Thursday as that was our next available route for Seattle. The customer was very unhappy and said that she had already made other arrangements.
Jamie F.
05/2012
5.0
irrigation systems
  + -1 more
On time, great job.
Description of Work: Checked out sprinkler system that hadn't been used for several years. Replaced some non-working heads, made adjustments to system, and showed me how to use the programmable system.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100

Contact information

16625 Redmond Way Suite M367, Redmond, WA 98052

http://www.aquasense.bz

Service hours

Monday:
8:00 AM - 4:00 PM
Tuesday:
8:00 AM - 4:00 PM
Wednesday:
8:00 AM - 4:00 PM
Thursday:
8:00 AM - 4:00 PM
Friday:
8:00 AM - 4:00 PM

Licensing

Bonded
Insured
Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.

Service Categories

Lawn Irrigation,
Landscaping - Lighting,
Wells and Pumps,
Fountains,
Plumbing,
Electrical

FAQ

AQUASENSE is currently rated 4.8 overall out of 5.

Monday: 8:00 AM - 4:00 PM

Tuesday: 8:00 AM - 4:00 PM

Wednesday: 8:00 AM - 4:00 PM

Thursday: 8:00 AM - 4:00 PM

Friday: 8:00 AM - 4:00 PM

AQUASENSE accepts the following forms of payment: Check,PayPal
No, AQUASENSE does not offer free project estimates.
Yes, AQUASENSE offers eco-friendly accreditations.
No, AQUASENSE does not offer a senior discount.
No, AQUASENSE does not offer emergency services.
No, AQUASENSE does not offer warranties.
AQUASENSE offers the following services: LANDSCAPE SPRINKLER activation - repair- installation- winterizing. LOW VOLTAGE LANDSCAPE LIGHTING repair - installation - LED conversions LOCATING private utilities - pipes - wires - sprinkler valves - pet fences BACK-FLOW testing - repair -replacement. EXTERIOR LEAK DETECTION water service line - sprinkler systems WATER SERVICE LINE REPLACEMENTS.
Landscaping

Contact information

16625 Redmond Way Suite M367, Redmond, WA 98052

http://www.aquasense.bz

Service hours

Monday:
8:00 AM - 4:00 PM
Tuesday:
8:00 AM - 4:00 PM
Wednesday:
8:00 AM - 4:00 PM
Thursday:
8:00 AM - 4:00 PM
Friday:
8:00 AM - 4:00 PM