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Adrianne's Housekeeping

House Cleaning, Blind Cleaning, Drapery Cleaning,

About us

We pride ourselves on being the most detailed housekeeping company around. High quality and attention to detail is our top priority for every client, and to ensure this we follow a 52-point cleaning checklist with custom notes for your specific preferences, every time. We provide the MAXIMUM protection possible for you: 1. We are fully licensed, bonded and insured. 2. All cleaners are professionally background-screened and reference-checked before they ever step foot on your property. 3. We do not subcontract out work. This means our employees are covered under OUR insurance and workers comp, so if they are ever injured at your home you are not liable, we are. ---- Ironclad Happiness Guarantee: We guarantee you will LOVE our service! You will be 100% satisfied with our work, or you won't pay for it. ----

Business highlights

14 years of trusted experience

Services we offer

Residential Housekeeping, Maid services, House cleaning, Office cleaning, Business cleaning,

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.881 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
81%
4
14%
3
2%
2
1%
1
1%


Rating CategoryRating out of 5
quality
4.8
value
4.8
professionalism
4.8
responsiveness
4.8
punctuality
4.8
Showing 26-50 of 81 reviews

Pierangela D.
07/2018
5.0
house cleaning
  + -1 more
I have been using Adrienne's for a couple of weeks and have been very impressed. I had another service prior and I am now noticing what they had been missing. We had a small hiccup with a thing or two this week, however after sending a quick email, it was addressed.
Description of Work: Bi weekly house cleaning

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$145

Response from Adrianne's Housekeeping
Hi [Member Name Removed], Thank you so much for your feedback! We really appreciate it :) Have a great day Carmine

Tracy R.
03/2018
5.0
house cleaning
  + -1 more
Every room sparkled and glowed! I walked into my house and it smelled so clean! I loved the personal touches, too. Thank you!
Description of Work: Cleaning a four bedroom, four bath townhouse.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Lisa G.
02/2018
5.0
house cleaning
  + -1 more
Adrianne's always arrives on time and goes the extra mile to make a bed up for me or clean out the cat food bowls! They are the best! They have been my housecleaners for 5 years now and are so professional! Great company that is always willing to work around my schedule!
Description of Work: Bi-weekly house cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Shirley M.
02/2018
5.0
house cleaning
  + -1 more
The girls were great going beyond my expectations & tidying up my bed. Very kind & professional. Very much appreciate them. Always punctual!
Description of Work: Basic housecleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Shuyang L.
11/2017
5.0
house cleaning
  + -1 more
very well. Very detailed cleaning. I am very happy with the service. Will definitely hire them again.
Description of Work: house cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$220

Mallory H.
09/2017
5.0
house cleaning
  + -1 more
As always they have done a great job. This last time was for my own home. It was so nice to come home to their work.
Description of Work: I am in real estate and use Adrianne's Housekeeping for both my listings and my own home. They always do a great job. I mainly use them for "deep cleans" that are a little longer and more intense cleanings.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Lisa G.
07/2017
5.0
house cleaning
  + -1 more
Always prompt and constantly looking for extra things to spruce up the house! Love Adrianne's and have had them clean my home for 5 yrs. now!
Description of Work: Weekly house cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Edward F.
06/2017
5.0
house cleaning
  + -1 more
So we have been looking for a cleaning service and have had 3 in the last 2 months. Why is it so hard to find someone that really cleans? LOOK NO FURTHER!!!! Maddy (the person that answers the phone) guaranteed us that we would love their cleaning service though they were more expensive. She was right, the cleaners just left and they really scrubbed our house! Can wait for them to come back in 2 weeks!!!! Great job!
Description of Work: We had our 4 bed and 3 bath home cleaned.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$206

Dwight C.
05/2017
5.0
house cleaning
  + -1 more
Talked to the owner, discussed cleaning details and worked out a price and schedule. Last 3 months crew has been on time and have done a great job.
Description of Work: Weekly house cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Erin R M.
04/2017
5.0
house cleaning
  + -1 more
I hired Adrianne's cleaning when I was about 36 weeks pregnant with my first child and just couldn't physically clean my home effectively. I was very happy with the work they did and have been using them every two weeks since (my daughter is now almost 6months old). Team 5 is who cleans our home, and I absolutely love the work they do. I've had other teams clean when team 5 was unavailable and never truly felt quite as happy with the results. Team 5 has come to know my home and really fit my needs. They are a great fit for our cleaning style (we had some trial and error with other teams so finding the perfect fit is key). They clean the way I would if I had the time, and that is something I really wanted in a cleaning crew. It's hard sometimes asking for help with things you are use to doing, but having team 5 help keep my home clean so I can spend every precious moment with my daughter is worth the price (which is very reasonable for the work done, and I'm happy to pay it).
Description of Work: Housecleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Michele M.
04/2017
5.0
house cleaning
  + -1 more
I have used Adrianne's Housekeeping for over a year and have been very pleased with their service and crew each time. I am always greeted with a smile and the cleaning crew is always eager to please. I highly recommend and would not think of using any other service.
Description of Work: Housekeeping

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Lisa G.
03/2017
5.0
house cleaning
  + -1 more
I have had Adrianne's Housekeeping in my home for about 4 yrs. not and they are a consistently great cleaning service, week after week! Always timely and informative if they are running behind (which is rare). Great value & great service!
Description of Work: Bi-weekly housecleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Tiffany W.
12/2016
5.0
house cleaning
  + -1 more
I use Adrianne's regularly and it always goes amazing! They never miss anything and ensure everything is perfect before leaving.
Description of Work: I had a full cleaning of my 2 bedroom 1600 sq ft apartment (2 bathrooms). They are quick and efficient and on time. They are very thorough too and have a great attention to detail. I love how nicely my hardwood and bathroom floors sparkle after! They even do nice little touches with the Kleenex and TP which I think is cute. Very trustworthy and nice too!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$137

Jonnye M.
12/2016
5.0
house cleaning
  + -1 more
I had Jasmine and Irma from Adrienne's cleaning service and they were fantastic. I have been baking and sewing up a storm with no time for any cleaning and when they finished my apartment was spotless. They did all the little extra things that just finish things off also. It was so nice to have my cozy home back with no crumbs, dust, or threads. They did each room just how I asked. I am very picky on my kitchen and bathrooms and they passed every expectation. I would love to have them be my 'regular' cleaning crew. Adrienne's prices are competitive and they are easy to contact. I would highly recommend them.
Description of Work: I desperately need my 3 bedroom apartment cleaned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Lisa G.
12/2016
5.0
house cleaning
  + -1 more
They do an exceptional job and often go above and beyond to make up beds and add special touches to each room! Love Adrianne's!
Description of Work: I have housecleaning done every 2 weeks by Adrianne's and have been a customer for almost 4 yrs. now.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Saikrishna T.
10/2016
4.0
house cleaning
  + -1 more
They are good. They always come through fine. Their price is pretty good. The group sometimes comes in threes. Usually one person is slow and one person is very fast.
Description of Work: We use Adrianne's Housekeeping.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$132

Dundeana D.
08/2016
4.0
house cleaning
  + -1 more
overall, well. The only problem is their scheduling and knowing when they will arrive. they are often late and well outside their arrival window.
Description of Work: general housecleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
3.0

Yes, I recommend this pro
$150

06/2016
3.0
house cleaning
  + -1 more
The staff was very nice and professional. I had set this up to be a deep cleaning, but received what I would say is a basic cleaning. I would have liked to have seen finger prints on bedroom doors, light switches and corner walls wiped off, a deeper clean of the kitchen floor. They totally missed cleaning the tile floor in front of the fireplace. A more complete cleaning of the base boards. I have family coming into town and ended up cleaning for another 40 minutes after the crew left. I'd say I'm disappointed.
Description of Work: House cleaning

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

$130

Rita H.
01/2016
5.0
house cleaning
  + -1 more
I really like them and they do a good job.
Description of Work: Three ladies come out and work together to clean my house 1 time a month for about an hour.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
3.0

Yes, I recommend this pro
$135

Sherise E.
11/2015
4.0
house cleaning
  + -1 more
This was a big deal purchase. They were okay. I had them come back twice, but I was really looking for a spring cleaning kind of thing.. it was not up to what I would consider spring cleaning. They did not get thorough. I don't know if they were here for four hours because I left. I think there were three workers. I called and complained and the owner, Carmen, sent more ladies out the next day. It was okay, but they still did not do it to my expectations. But I was not going to be nitpicky, plus I know them. I will not use them again for spring cleaning, but I would use them for regular cleaning.
Description of Work: .

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$180

eva S.
06/2015
4.0
house cleaning
  + -1 more
I asked for the same crew that cleaned previously, and was sent a completely different crew. Had to spend time to explain things again to new crew. These ladies are on very limited time and explaining things to new crew takes away from their time.
Description of Work: Cleaned a portion of the house.

Rating CategoryRating out of 5
quality
4.0
value
2.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

$135

Robert M.
05/2015
2.0
house cleaning
  + -1 more
My wife is returning to full time work has been working very hard to get the logistics of the household in place before she starts. One important component was a reliable, trust-worthy housekeeping service--- here's her review."I contacted Adriannes one week before we scheduled the service. I spend a lot of time vetting services because I was only going to have one session ensuring they understood our needs and preference before they would be on their own. I selected Adriannes after detailed conversation with Carmine. He answered all my questions satisfactorily and I apologized for, but explained my serious time constraints to get the team started. We scheduled a 4 hour service ($180) for the following week. He told me the team would arrive between 11-1, but it would most likely be closer 12. Whew- I thought I was all set. The night before the cleaning was scheduled, I prepared a detailed to-do& not to-do list as Carmine and I agreed I would do and I emailed it to their office. The next day I called the office a little after 11 to make sure they had received the list and spoke to Carmine wife (Adrianne, I believe). She hadn't seen the list, but informed me that the team was running late and would be there closer to 1:15, possibly 1:30. I was fine with that and left to run an errand making sure that I was home by 1. About 1:30 I got a voice mail telling me the team would be there about 2:45-3:15. I called them back to tell them I had to leave at 4. They offered to send me another team that was in my area who could arrive quickly and I agreed. The team did arrive in about 15 minutes and were very nice and polite, but they had received no briefing and even after I went through my list with them- were confused on how to approach cleaning my house. I walked into the Living Room just in time to stop someone using a dusting cloth on an ultra suede chair so then I asked what they used on a variety of other things and was alarmed by the response. I told them to stop immediately and called Adriannes to cancel the cleaning. I told them if the original team leader could get to my house by 3, I was willing to go through our list and talk with her about our needs and then we could schedule to start the following week. We agreed. Again, very nice woman, very accommodating and willing to follow my preferences. But this experience really caused concern about Adriannes reliability and credibility to keep their commitments. I shared the experience with my husband and we agreed we felt a lack of trust and confidence. So I called the following day and went to the office to get our key. They said they understood and willingly gave the key back." I know they are a small business- but I question if they've reached the tipping point?
Description of Work: They were scheduled to clean my house and begin a bimonthly cleaning arrangements. But were so late there was not enough time in the day to have the service.

Rating CategoryRating out of 5
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from Adrianne's Housekeeping
Thank you for your feedback, and I am sorry your experience was disappointing. That team had a move-out before your house that was scheduled to be completed by 11am, but it turned out to be significantly more work than expected. As soon as we found out we let you know they may be running outside the window, but unfortunately something came up at that house and we ended up being forced to stay there longer. I'm sorry that it happened right before your scheduled time and we called back the minute we found out to give you an update and some options. I wouldn't say we're "at a tipping point" because we ran unexpectedly over on a house right before yours. I would say we were trying to make it right, and when things happen like that which are beyond our control the best we can do is communicate with you and figure out a solution. Again my apologies, and best of luck to you. Thanks, Carmine

Barbara B.
03/2015
5.0
house cleaning
  + -1 more
I am very pleased with this company. I have tried many services in the past and found them unacceptable. We contacted Carmine and he came by to give us a bid. He is very professional. We told him our expectations and he wrote them down for the team assigned to our home. Diana's team arrived on schedule and did an excellent job. They were very thorough and even did things I had not listed. The team was careful and courteous. I highly recommend Adrianne's Housekeeping!!
Description of Work: The provider did a wonderful job cleaning my house!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Mauktik G.
12/2014
5.0
house cleaning
  + -1 more
Overall I'm happy with the cleaning service. They were on time and cleaned everything nicely. They called me on their way as I had asked for a heads up. I gave B for quality and not A as they did not clean the bathroom mirrors, and I noticed those after they left. Also, while cleaning, at first the towel holder came off, and then the light bulb fixture came off and the ladies were trying to put them back on, but I had to ask them to leave it as the fixture got tilted. It's not a big deal about that, though I would have appreciated if they had just let me know about it, given that I was right there. I realized it when I heard some noise as they were trying to fix it. As far as cleaning is concerned though, it was very good. Also, I'd give A+ to Joe who was the scheduler for the service was very prompt in responding to my questions. I gave B for responsiveness as after the ladies left and I made a payment on phone, Carmine mentioned I'll get a receipt in email right after the payment, but did not receive an email for hours!
Description of Work: Cleaning

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$135

Pat D.
11/2014
5.0
house cleaning
  + -1 more
Did not do work because they did not work my area
Description of Work: This company did not service my area, but they did give me a referral
Rating CategoryRating out of 5

Contact information

14856 NE 95th St, Redmond, WA 98052

www.AdriannesHousekeeping.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM

Licensing

Bonded

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

House Cleaning,
Blind Cleaning,
Drapery Cleaning,
Carpet Cleaning

FAQ

Adrianne's Housekeeping is currently rated 4.8 overall out of 5.

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Adrianne's Housekeeping accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Adrianne's Housekeeping offers free project estimates.
Yes, Adrianne's Housekeeping offers eco-friendly accreditations.
No, Adrianne's Housekeeping does not offer a senior discount.
No, Adrianne's Housekeeping does not offer emergency services.
Yes, Adrianne's Housekeeping offers warranties.
Adrianne's Housekeeping offers the following services: Residential Housekeeping, Maid services, House cleaning, Office cleaning, Business cleaning,

Contact information

14856 NE 95th St, Redmond, WA 98052

www.AdriannesHousekeeping.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM