DIRK'S HEATING

First, Dirk tried to help me troubleshoot over the phone, but we quickly realized that he needed to come over. He was at our place within two hours, and didn't charge us for getting it to work again. He knows he'll be back, because it turns out we need a new motor. Dirk already told us how much it will cost, and it's very affordable.

No comments.

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My experience with them was very positive. I actually plan on using him again to replace the heater that he fixed. It has been fixed temporarily so that I can get a new heating unit. The first time he came out, he fixed the heating unit. The second time he came out, he checked a squeaking noise and gave an estimate for a new heater. All things considered, the work was very inexpensive. He clearly knows what he is doing. He offers speedy service. He would have been done in a single night had I given him the right information. I gave him the wrong motor size. He is fairly close to my home, which makes it easier for both of us.

Excellent service and they warranty their work. I was very impressed and will use them again.

This was very excellent. The guy didn?t have a thermostat in his truck and went to a couple hardware stores to find one. He agreed to come back at a later date to install one, which I appreciated. I would absolutely hire them again.

My furnace broke down in the winter. They came and told me what was wrong and said that the work was warranted under the last guy that had looked at it. Dirk didn't charge me a thing. Then I called up my old guy to work on it and he got the parts but told me that it wasn't warranted. So I called Dirk up and he came and fixed it for me. It is running great now. He is honest and he isn't in it for the money. He knows what he is doing.

Butch arrived on time, diagnosed problems promptly & returned the same afternoon to install replacements. We live in a fairly remote area so I was prepared to wait for a day or so for replacement. The same day service was greatly appreciated.

They did well in identifying the specific problem and fixing that problem. With the follow up visit they did have to cancel a few times which wasn't the greatest, but the initial service was excellent.

I am real happy with the service he does for me; he does not pressure me into a contract. I just call as I need to. He is very prompt and professional. When he comes, he is neat and polite and I have not had any problems since I have used him to maintain the unit. I call him once a year in the fall to come out.

Work performed professionally and promptly. Everything is working fine. There was some confusion regarding final price as all estimates/quotes were verbal (I had my notes for the different options quoted). Initial bill was $530 instead of the $300 I was quoted. My spouse paid the bill unaware of the agreed price. I promptly contacted Dirk and, after consultation with his repair person, acknowledged the confusion and asked if I was willing to split the difference as the work took longer than expected. I asked him to honor the original quote as I would not have selected them if I had known the price would be higher. He agreed to return our original payment and honor the original quote of $300.

These guys are no nonsense. They know that a household needs heat and they install it and you know they aren't ripping you off. I give them an A++++!!

We called Dirk on Monday. He was happy to oblige us with quotes for a new blower motor over the phone, without having to come see the system for himself like two other contractors we had contacted previously. His prices were quite reasonable, so we asked him to come out. Unfortunately we kept shuffling the appointment around the entire day until finally in the evening we decided to postpone by a day. Of course, the next day the appointment moved around a bunch as well, but Dirk finally showed up in the early evening. Dirk took one look at the motor, and declared he'd have us up and running in 10 minutes. He took it apart, oiled it, put it back together, and the system was running. Other contractors we had take a look had recommended replacing the entire furnace, with repairs starting around $1000. Dirk did it for a tenth the price! Very knowledgeable contractor, and willing to salvage what can be repaired rather than make an easy buck by selling unnecessary parts. Highly recommended.

It was a very fast response. They are very fair with a minimum charge and partial hour charge. He seemed very knowledgeable and experienced.

Butch quickly diagnosed the problem, yet he didn't have the right part. We rescheduled for the next day. He called less than half an hour later to say Dirk had the part in his truck and would swing by to install it. Dirk was finished in short order. Very professional.

SERVICEMAN CAME IN TIMELY MANNER, CHECKED FURNACE AND SETTINGS AND MADE REPAIRS. WAS WILLING TO SAVE WHAT WE HAD AND NOT SELL US NEW FURNACE. COMPANY HAS BEEN IN BUSINESS FOR SEVERAL YEARS AND I WOULD RECOMMEND TO FAMILY AND FRIENDS.