WHITWORTH PEST SOLUTIONS INC

Had a home inspector check their work and he said it was excellent.

At first Whitworth was a responsive company and I trusted that they had a plan to eliminate the mice presence in my home. Had extensive exclusion work done to prevent mice from entering house as well as bait stations around the exterior of the home, bait stations and traps placed in the garage and multiple snap traps throughout locations inside my house. However, Whitworth was never able to completely eradicate the problem. Over the years I have continually trapped mice in the interior of the home in the same location. Whitworth never performed any additional exclusion work and would only rebait the traps - I had to closely monitor the ever revolving door of techs who came to the house- each new tech never even seemed to be aware of the situation, most didn't even know that I had traps inside the house that needed to be examined and if I wasn't home when the tech happened to be at the house, the interior was not examined. The last new tech who was out at the house seemed enthusiastic but he too was not aware of the problems and had to recount the history and show him where everything was located. After trapping 4 live mice in the weekend over thanksgiving, and 2 more in the previous week- one just before the tech came out for last service- and one the day after the interior traps were rebaited at my request-I just finally realized that whitworth's program was not doing anything to resolve my issue and I had been foolish to keep working with this company for so long. I also have had communication problems with the scheduling office. They keep insisting that they are sending me emails of when they are coming for service- which I have stated was important so that I could make sure to catch the tech so that the interior rebaiting of traps could occur- and I was no longer receiving these messages. Techs informed me that the issue would be noted and addressed but that did not happen. whitworth as a company did not seem particularly concerned to keep me as a customer nor did they resolve my pest issues. Over the course of my time as a customer with Whitworth (from 2011 to present) I have spent over $4,000 and have the exact same problem today that I did when I first contacted them

Came out, evaluated trees to be sprayed, said any problems would be corrected quickly if we noticed an issue. Initially went well, fruit looked healthy, leaves great without insect damage. About 6 weeks ago suddenly noticed marked leaf insect holes and fruit drop; bark split and sap ooze. Contacted Jason, who came right out and said he's get back to me in 2 days with an answer. Nothing. I called about 2 weeks later; he said it would take him a little more time. No further info from him. Today, they call to schedule another routine spray. I asked to speak to Jason, who said he might have heard something from WSU...couldn't find the email. Now, 6 weeks after initial contact about this issue, no apology...just "I'm short handed'. BEWARE BUYER! NOT A GREAT WAY TO RUN A BUSINESS.

We've been using them for a number of months now. I am not really impressed. I evidently misunderstood exactly what it all entails, what kind of work they will be doing but the other thing is I think $65 is an outrageous amount to charge monthly to come out and check out for traps for ten or fifteen minutes. I am not happy with all that.

We loved them. we spent $120 for the initial and now we're on a $65 a month plan. We went out after they did their pest control and found 7 dead mice so that was exciting to us. They followed up and asked us if we wanted to delay starting up a monthly plan which was very nice. They wanted us to see if their job was good or not. Someone not wanting to up sell us was refreshing.

He sprayed for carpenter ants and pavement ants. No more ants since he sprayed.

All went well. This is the second time we have used Whitworth and each time we have had excellent, quick results. All contact people have been pleasant, professional, and punctual.

I did get also - reconstruction of a and quot;crawl spaceand quot; door. A company tech fabricated a new door to keep unwanted animals (Racoons) from occupying the house from below.

Very nice. Told me not worth hiring them, since house is so old (1900) with no concrete basement and many holes in attic and basement walls. Gave me 2 traps and explained how to use them. I thought he was extremely honest and trying to give me the best help he could.

Whitworth was comparable in price to other vendors. They came to the house, met the tenants, assessed the options to rid the house of these pretty big rats. They cleared the crawlspace of rats, installed new insulation and vapor barrier and set traps throughout the house and lot to mitigate. Problem solved. Removal of all the soiled insulation and rat poop in the crawl space was done in a fashion that the tenant commented on how professional the workman were. I subscribed to their service in which they periodically check the house and traps for these little creatures. Whitworth workman ship was timely, very comparable in cost to other vendors and they got the job done without surprises or drama! I trust these guys to the extent I increased the level of service they provide quarterly.

They come out once a month and treat for insects and rats. called them when i discovered a bird in our attic. they said they needed to wait until bird got out of attic and then would put in screening so that birds couldn't get back in. One guy did remove a bird carcass, however, he did not make me aware of it at the time. I found out afterwards. It took 3 trips by 3 different guys because every time they came they didn't have a ladder tall enough to reach the eaves on the second floor. Or they ran out of screening. Some of the screening they used is different weight and heft than other screening they used. THEN all of a sudden, the day after halloween, no less, all these black flies were on our stairwell wall. About 20 of them. we killed them and 20 more appeared. It was horrible. called whitworth and they treated the attic and REMOVED PART OF THE BIRD CARCASS THAT HAD BEEN LEFT UP THERE. The flies were coming from that dead bird. YUCK!!! the flies were all over the house, on the walls in the halls. What a nightmare. We signed a contract for a year and after this coming July we will not renew. Not very happy with them at all.

We would highly recommend them.

They are great! If you find bugs or something, you can capture it and take it to their office and they will tell you what it is and if you should be worried about it. They come around 4 or 5 times a year to spray the eaves and around the foundation and once a year they go under the house to spray. They are courteous, on time, and professional. They are a little pricey, but their service is worth it. I trust them because they've never steered me wrong. They will come out and handle just about anything for me and they always let me know when they are here. They are very knowledgeable! Once, my neighbors had a wasp nest in their yard, but they were all over my screen, which was a problem as I have an allergy to bees. They came out right away and got rid of that for me.

He was very nice and I would recommend him to anyone.

After having fleas for 6 months and Whitworth redoing the spray 3 different times I would not have them again. I finally don't have fleas in the house, but I believe this was mostly due to the weather getting cold. | |Their response was they couldn't help me until 21 days had past even though I would let them know I was finding hundreds of eggs and dozens of fleas on a daily basis. I found this very frustrating.

I was very impressed with Mike's thoroughness and professionalism. He inspected our entire house and property for all types of pests. He even went into the crawl space to check for evidence of rats, which the house had been treated for just before we moved in over a year ago. We had a hornets' nest in a tree in our backyard, which was the initial reason for our call. It was the Friday of Labor Day weekend, and we were concerned about the hornets because the nest was in a low tree very close to onr back sliding door. Mike got on the phone right away and scheduled a technician come out the next day to remove the nest. The technician was friendly, professional and efficient.

They are very wonderful. They are punctual, they show up and do their job. I don't have to think about it. they take care of my spiders and ants and bees. I have been using them for about a year. They come out every other month. They treat the woods around my house.

Arrived on time. Answered all questions professionally. Also provided do it yourself information.

Initial contact was via Angie's List research. Office receptionist was courteous and professional. Technician arrived on time, gave ample consultation time and estimate so I told him to proceed He did the work as requested. Amiable, considerate and professional. Only criticism is that technician failed to call 30 minutes out, as requested. Had I been at work at my nearby office instead of at home it would have led to unmet expectations, complications and bad feelings.

Michael Wachtler was absolutely awesome, I called him at last minute to cancel my pest control estimate. Mike requested to provide an evaluation even though I was thinking about having my partial basement finish Submit Reviewed instead of looking into a pest control program. He was extremely informative and helped me understand what I am working with. I though I had a small mice problem, but Mike helped me understand my property better and that I am likely to have a larger rat problem. I have no idea what Whitworth Pest Solution charges but I will definitely be calling Mike back if I decide to go on a pest program once I complete my research and decide how I would like to proceed with my basement/crawlspace.

They would not put my Notices ( on my letterhead) on the units to tell tenants what was going on, even though they were at the property to do other Inspections that I paid for. But, they were honest and appear to have done a good job at this time for an average price. BCI PROPERTIES, LLC 10909 Portland Ave. Suite L www.bcirent.com Tacoma, WA 98445 Over 400 homes and apartments managed as Rentals.

They come out 4 times a year. I've been using them for years and they have even done my mother's home. They are good and have been around for years. They have very competitive pricing.

They will come into your house, if you have any problems. I think they're great.

They seemed to be efficient and effective. They call before they come. When we had a pet that was living, they were very concerned about the potential problems for the cat with the pet control material they used. They were friendly and show up when they say they were going to show up. The use for them was just primarily preventative and not when we had a problem to come and get the rats or something. We were under the preventive program.

I like them, I feel secure with them, and I keep going back to them.