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NEW DIMENSION LAWN & LANDSCAPE

Lawn and Yard Work, Landscaping, Landscaping - Lighting,

About us

The quality property specialists at New Dimension Lawn & Landscape Inc. “We take over where the builder’s left off,” servicing the Puget Sound Community by providing complete landscape installation and custom maintenance programs. New Dimension has been ensuring beauty for both residential and commercial properties, since 1987. Family owned and operated New Dimension Lawn & Landscape, Inc. brings a personal touch to customer service. Our process is simple, connecting with the client, listening to their needs and making their dreams a reality. Our experience and industry connections built over the last 24 years, ensures every customer request is executed with the highest level of quality and professionalism. New Dimension Lawn & Landscape Inc. was founded on the fundamental principle of quality over quantity. Every landscape is unique, therefore, each client is provided with a personalized plan to fit their landscapes specific needs. New Dimension also builds professional partnerships that are nurtured to last a lifetime. Our commitment to quality service, detail, and communication has enabled us to retain clients for over 20 years. Family owned and operated NDLL brings a personal touch to customer service. Our process is simple, connecting with the client, listening to their needs and making their dreams a reality. Our experience and industry connections built over the last 24 years, ensures every customer request is executed with the highest level of quality and professionalism. NDLL was founded on the fundamental principle of quality over quantity. Every landscape is unique, therefore, each client is provided with a personalized plan to fit their landscapes specific needs. NDLL builds professional partnerships that are nurtured to last a lifetime. Our commitment to quality service, detail, and communication has enabled us to retain clients for over 20 years; a statement in it self.

Business highlights

37 years of trusted experience
Emergency Services Offered

Services we offer

FREE ESTIMATES, Lawn & Grounds Maintenance, Clean-up Services, Bark/Mulch, Pruining, Fertilizing, Thatch, Aerate, Over-seeding, Fertilizing, Black Berry Removal, Transplanting, Pressure Washing, Seasonal Color Install, Plantings, Irrigation Install, Irrigation Repair, Snow Removal, Ice Management, Seed, Sod, Full Landscape Installation, Patios & Walkways, Stone and Rock Walls, Drainage Solutions, Landscape Lighting, Koi Ponds, Pondless Water Features, Bubble & Colmun Rock Water Features

Services we don't offer

Hydro-seeding, Concrete Install, Fence or Deck Install.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

Check
Financing Available

Photos of past projects

Reviews

4.412 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
58%
4
17%
3
25%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.4
value
4.2
professionalism
4.8
responsiveness
4.7
punctuality
4.9
Showing 1-12 of 12 reviews

Susan H.
07/2017
5.0
landscaping
  + -1 more
They do a good job I use them frequently.
Description of Work: They came out and did some work in the garden.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Susan H.
07/2017
5.0
landscaping
  + -1 more
They are great!
Description of Work: We had a new front yard put in, new sprinkler system and a new flower bed put in and then they came back to recheck things.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Susan H.
07/2017
5.0
landscaping
  + -1 more
.
Description of Work: They came out and checked on everything.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,200

Susan H.
07/2017
5.0
landscaping
  + -1 more
They did a great job.
Description of Work: They came out and mowed the yard and trimmed the bushes.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kathryn B.
08/2016
3.0
landscaping, lawn service
  + 0 more
I've had New Dimension maintaining my yard for the past 5 years, but I have recently cancelled their service. When I found myself taking on more and more of the yard work on my own I realized that they are just not worth the cost. They are professional and courteous but VERY expensive. In general, they do decent work however you MUST stay on top of them to get things done. They are good at mowing and yard clean-up. They are good at trimming and pruning but again, you really have to stay on them to get things done. They are NOT good at maintaining a healthy green lawn. I don't think they know how. They will literally let your lawn die and turn to mud (see pictures) and be happy with that until you bring it up and say something. Another time when I was having a problem with the lawn being constantly squishy wet (even in summer) they're only solution was to rip it up and start all over for the quoted price of $27,500 with no guarantee it would solve the problem. While I agree it is a large lawn (5,200 sq ft), I could buy a car for that money and it will come with a warranty. Not only are they expensive (my contract was at $527.96 per month) I recently learned that my contract does not include maintaining my hedges to keep them from overgrowing onto the neighbors property. I received an extra bill of $390.00 for that 'extra' bit of work. Their irrigation division is hit and miss and expensive as well. A recent example is when they came out to relocate a sprinkler head (thinking incorrectly that the lawn issue I was having was a lack of water) they left without even letting me know they were done, and the sprinkler head was not working so I had to call them back out. Again, you really have to stay on top of anything these guys do. So bottom line, would I recommend them? Probably not because I wouldn't want a friend mad at me later on. << Attached are pictures showing the mud event where although the mowing continued, nothing was being done as my lawn was disappearing until I finally called to get someone from the office out to look at it. Also a couple of pictures showing the current state of an area of lawn that is dying. New Dimension relocated a sprinkler head (at my expense) to fix the problem but this picture was taken 6 weeks after that and the brown is spreading. >>
Description of Work: Lawn and yard maintenance contract. 1/2 acre landscaped lot.

Rating CategoryRating out of 5
quality
3.0
value
1.0
professionalism
5.0
responsiveness
3.0
punctuality
5.0

$527.96

April O.
04/2016
5.0
lawn service
  + -1 more
I am a very type A individual who expects a company to work hard to earn my business and complete a job at the highest level of quality workmanship. New Dimension is such a company. I have had the pleasure of having them service my landscaping needs for two years now and have no plans to use any other company any time soon. Tabitha is amazing to work with, as well as several members of her team that I have interacted with over the years. I have no idea why anyone would not give this company an "A" rating...maybe because they have yet to experience the sub-par workmanship of the competition. I respect a company like New Dimension that is punctual, honest, professional, does what they say they are going to do when they are going to do it, produces quality work, and never acts as though my business is an entitlement. Unfortunately in the society in which we live today, this is a rare find. Thus, I am very grateful to have found this company that I can rely on to continue to meet and exceed my expectations for my landscaping needs for many years to come. Thank you Tabitha and the entire New Dimension team for always going the extra mile for me, you're the best!
Description of Work: Re-work existing landscape and added new landscaping in front, side, and back yards 7/2014. Replacement of dead rhododendron in spring 2015. Mowed,edged, weeded flower beds and replaced dead rhododendron 4/2016.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Barbara B.
03/2016
4.0
lawn service
  + -1 more
Oh yeah I love them.
Description of Work: They do the lawn.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Gayle B.
04/2015
3.0
lawn service
  + -1 more
unknown
Description of Work: They are on an annual contract. There service is marginal, paying little attention to detail (weeds in beds)

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0


Barbara B.
07/2013
3.0
lawn service
  + -1 more
They come here every Monday, and I pay them in a monthly basis. Sometimes, the boys are getting a little lazy, and I have to call Jeremy at the office because of little things they didn't do like they didn't put the dumpster or trash can back. He comes out immediately, and check what I'm talking about. And then, he supervises the gentlemen, his workers. I like them, and they're improving on it now. So far, so good!
Description of Work: I use New Dimension Lawn & Landscape. They cut my grass weekly.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$40

melissa G.
06/2013
4.0
landscaping
  + -1 more
New Dimension Lawn and Landscape the man that came out was really nice. He got to work and was really friendly and answered all the questions that I had. He had loads of suggestions about what we wanted to do because we weren't quite sure of how we wanted to landscape the backyard. So he was really good. We kind of understood, but when they gave us the estimate that they would have it broken down into the grass would cost this much, the wall would cost this much so if we wanted to have the patio make of something different maybe instead of pavers maybe we wanted cement so we could kind of pick and choose what we wanted to go with the budge that we were hoping for. But we didn't get that, that was a little disappointing. It was kind of an all of nothing thing. We were given the estimate. It was just out of our budget. We weren't expecting it to be that much so we didn't have anybody do it.
Description of Work: New Dimension Lawn & Landscape gave us an estimate.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,000

Jeanette K.
05/2013
5.0
lawn service
  + -1 more
They arrive on every Friday. I don't have to worry about it. I just know it gets done.
Description of Work: We use New Dimension Lawn & Landscape for my lawn maintenance.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

SHARI W.
04/2005
5.0
lawn service
  + -1 more
RECEIVED A FREE ESTIMATE. THEY CLEAN UP WAS DONE WELL AND ON TIME BY QUALIFIED PEOPLE. THE MONTHY MAINTENACE HAS BEEN VERY SATISFACTORY. THEY SHOWED UP ON TIME AND DO THE JOB RIGHT.
Description of Work: INITIAL YARD CLEAN UP TO GET IT TO MAINTENANCE MODE, THEN A CONTRACT FOR PERIODIC MAINTENANCE.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,016

    Contact information

    8504 CANYON RD E, Puyallup, WA 98371

    WWW.NEWDIMENSIONLAWN.COM

    Service hours

    Sunday:
    Closed
    Monday:
    9:00 AM - 5:00 PM
    Tuesday:
    9:00 AM - 5:00 PM
    Wednesday:
    9:00 AM - 5:00 PM
    Thursday:
    9:00 AM - 5:00 PM
    Friday:
    9:00 AM - 5:00 PM
    Saturday:
    Closed

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Lawn and Yard Work,
    Landscaping,
    Landscaping - Lighting,
    Pavers and Hardscaping,
    Fountains,
    Landscaping - Lakefront,
    Drain Pipe Installation,
    Snow Removal,
    Pressure Washing,
    Stone and Gravel,
    Mulch and Topsoil,
    Lighting

    FAQ

    NEW DIMENSION LAWN & LANDSCAPE is currently rated 4.4 overall out of 5.

    Sunday: Closed

    Monday: 9:00 AM - 5:00 PM

    Tuesday: 9:00 AM - 5:00 PM

    Wednesday: 9:00 AM - 5:00 PM

    Thursday: 9:00 AM - 5:00 PM

    Friday: 9:00 AM - 5:00 PM

    Saturday: Closed

    NEW DIMENSION LAWN & LANDSCAPE accepts the following forms of payment: Check,Financing Available
    Yes, NEW DIMENSION LAWN & LANDSCAPE offers free project estimates.
    No, NEW DIMENSION LAWN & LANDSCAPE does not offer eco-friendly accreditations.
    No, NEW DIMENSION LAWN & LANDSCAPE does not offer a senior discount.
    Yes, NEW DIMENSION LAWN & LANDSCAPE offers emergency services.
    Yes, NEW DIMENSION LAWN & LANDSCAPE offers warranties.
    NEW DIMENSION LAWN & LANDSCAPE offers the following services: FREE ESTIMATES, Lawn & Grounds Maintenance, Clean-up Services, Bark/Mulch, Pruining, Fertilizing, Thatch, Aerate, Over-seeding, Fertilizing, Black Berry Removal, Transplanting, Pressure Washing, Seasonal Color Install, Plantings, Irrigation Install, Irrigation Repair, Snow Removal, Ice Management, Seed, Sod, Full Landscape Installation, Patios & Walkways, Stone and Rock Walls, Drainage Solutions, Landscape Lighting, Koi Ponds, Pondless Water Features, Bubble & Colmun Rock Water Features
    Hydro-seeding, Concrete Install, Fence or Deck Install.

    Contact information

    8504 CANYON RD E, Puyallup, WA 98371

    WWW.NEWDIMENSIONLAWN.COM

    Service hours

    Sunday:
    Closed
    Monday:
    9:00 AM - 5:00 PM
    Tuesday:
    9:00 AM - 5:00 PM
    Wednesday:
    9:00 AM - 5:00 PM
    Thursday:
    9:00 AM - 5:00 PM
    Friday:
    9:00 AM - 5:00 PM
    Saturday:
    Closed