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Lake Side Doors Inc

Garage Doors, Doors

About us

6 employees. No subs. Cost is determined by the job. Travel changes apply for after hour services. Extended hours for installation & repair. Additional phones - (253) 565-7059, (425) 432-3809, (253) 852-3667. Additional contact name - Larry Stewart.

Business highlights

44 years of trusted experience
Emergency Services Offered

Services we offer

Garage Doors & Over Head Door Sales & Installation.

Amenities

Senior Discount

2%

Emergency Services
Yes


Accepted payment methods

Check
MasterCard
Visa

Reviews

4.919 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
84%
4
16%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.8
value
4.7
professionalism
4.8
responsiveness
4.8
punctuality
4.8
Showing 1-19 of 19 reviews

Phillip T.
05/2014
4.0
garage doors
  + -1 more
unknown
Description of Work: The guy came out and looked at my garage door opener and thought it could be repaired by replacing a part, which wasn't the case. He recommended purchasing another garage door opener and suggested several good brands to buy, which was helpful. He didn't charge me for his time, I appreciated. He was supposed to come back and install a new opener but he underestimated the amount of time another job required and he couldn't install the door for more than a week. We ended up buying a new opener at Lowe's and had it installed through them. I appreciate the fact that he didn't charge me for the vista, but he was hard to contact after he left for the larger job.

Rating CategoryRating out of 5
quality
3.0
value
5.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0


Kathy E.
05/2014
5.0
garage doors
  + -1 more
unknown
Description of Work: fix a broken spring. He knew what to do and how to fix it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Betty W.
10/2013
4.0
garage doors
  + -1 more
On the next day, Friday, October 11, the sun came out, garage door opener would not work, I called them & they could not come back til today, Monday October 14, 2013, they would be here before 2 pm. At 2 they called to say they were running late. They arrived at 2:30, there were 2 men this time. I explained the problem, they said it was the eyes & they needed to be replaced. They replaced the eyes & all is good. The part I did not like was it took them all of maybe, 10 minutes, but I had already paid the man on Thursday to do the job, as far as I am concerned he shouldn't have been paid anything, he didn't do anything I needed done! He did not fix the door opener & refused to listen when I told him the problem with the sun! I called the office to complain, but got nowhere! The lady told me it often takes several trips to solve the problem, it was not his fault there was no sun that day. And they did not charge me the second $55 charge just to drive in the driveway, they only charged me for the eyes to fix the door! I may be old fashioned, but that is not how people used to do business! It has left a bad taste in my mouth, & I don't know if I will use them again. All beware, I guess this is what they all do!
Description of Work: On the first visit he put in one screw, sprayed some lubricant & checked the eyes on the door opener & declared it good. I told him the problem occurs when the sun is out, he told me that was not possible.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

$174

Response from Lake Side Doors Inc
Dear (member name removed)~We apologize for any inconvenience this caused you, but please let us explain. Our service technicians are trained and have been with our company for 15 plus years and are knowledgeable and efficient. We try to repair the problem and not sell parts that may be unnecessary and more costly to the customer. Because your Genie opener was only about a year old we aligned the photo eyes in hopes that would correct the problem. When the photo eyes are out of alignment (which can happen easily with just a bump of a garbage can, bike, etc.) it causes the opener not to work. That is the job of the photo eyes to detect an object that shouldn't be there and not allow the door to work (such as an animal, child, etc) You called us back on a Friday and we were not able to get right out there and we are not open on the weekend. We try our best to get to a customer's home as quickly as possible and don't feel getting there Monday was out of line. We also try and give the customer a time frame we will be there, but because we are on the road we deal with traffic or being at a previous customers home longer than expected and we always call if that is the case. Again, we don't feel 1/2 hour after our anticipated time is out of line. We don't give a 4 or 5 hour window like many companies trying to make it as easy on our customer as possible. Again calling to let you know that we were running late and not just leaving you wondering. We charged a service call for the original work, however, we did not charge you another service call when we came back out. We only charged you for the new photo eye, which we had hoped you would not need. That meant 2 trips to your home, you were only charged 1 service call and the part we had tried not to use until we knew it was necessary. It was not the sun causing the problem or it would be the same problem with the new photo eyes. We not only replaced the photo eyes, but tuned and adjusted the door. It's not the time a job takes, but the quality of the work. We pride ourselves on good quality, affordable price and satisfied customers. We hope this will help you understand what took place and why. If you have any further questions or would like to talk with someone, please feel free to contact us. We would like to have you as a repeat satisfied customer. Thank you~

eric H.
10/2011
5.0
garage doors
  + -1 more
Please see above.
Description of Work: I needed a snapped garage door spring replaced, and was using Bing to search for garage door companies. I tried reading their reviews and was not impressed, as most of the reviews seem to have been written by someone at that company. I found Lakeside Doors via Angies's list, my first search using this service. I liked the independant reviews and called them. The woman who answered the phone was so pleasant and nice I knew this company was a good one. She said someone would call between 0830 and 0930, and Kevin called just after 0830 and said he would be there is about 40 minutes. He was there just as promised, and was so professional, and helpful in walking me through the components and what needed to be done. Kevin was also fast, obviously highly trained and skilled. I will definitely use Lakeside Doors for any future door needs. Thank you! Eric Hines, Puyallup WA

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$255.76

Dwight G.
08/2011
5.0
garage doors
  + -1 more
We had a broken lift spring, could not open the door. My wife had just broken her wrist, so we were anxious to be able to get our car out in case of need to seek further medical care. After I explained the situation and asked for quick response, Lakeside was here in a few hours, replaced the springs and completely serviced the door.. Their representative was courteous, knowledgeable, and efficient. We were pleased with the service and will call them again if we have need for garage door service of any kind
Description of Work: Broken lift spring was replaced (along with the second spring). The entire mechanism, plus a second door, was serviced. A replacement remote controller was provided and programmed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

sean O.
05/2011
5.0
garage doors
  + -1 more
I contacted three other companies on angies list and only Lakeside called me back. They came out and took measurements within a day or two of the call and had it installed within a week. They were very polite over the phone and in person. Two hours after getting to my house we had a new garage door. Lakeside was over two hundred dollars less for the same door purchased and installed than both of the big box stores.
Description of Work: We had a small job to do being one 8x7 garage door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Sharon W.
11/2010
5.0
garage doors
  + -1 more
They did a very good job. They were prompt and seemed quite responsible. I was impressed with their services.
Description of Work: They installed new garage doors to my system.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

DALE B.
07/2010
5.0
garage doors
  + -1 more
They came out to do more work but we discovered it was not needed. The are A + in every category. This is the best service I have had in any industry.
Description of Work: They repaired a garage door. They are going to come out later to put in the automatic door opener.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$115

Kurt E.
03/2010
5.0
garage doors
  + -1 more
Timely for the bid, we called the next day and booked install for 6 days out. On the work day the installer showed up early (about 15 minutes) and took all day, which is what they estimated. We had 3 different companies out and by far this was the best service and price!
Description of Work: Removed and installed 3 garage doors and 3 openers

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,200

David F.
11/2009
5.0
garage doors
  + -1 more
The installation went smoothly and quickly. He showed me how to work the new remotes, safety eye and key pad code entry. Everything works great!
Description of Work: My garage door opener had been on it's last legs for quite some time. It finally died so I called Lake Side Doors. The office person was knowledgeable and helpful and set up a service call for the next day. The service person arrived on time, assessed the situation and recommended that I have a new garage door opener installed. Even though the door itself was very old, he recommended only the new motor. When I need a new door in the future I am going to use Lake Side Doors.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

LINDA H.
09/2007
5.0
garage doors
  + -1 more
They have been extra great. They were reliable and showed up to do the job on time. They were very nice and very professional. I liked the way they took the old door away and didn't just leave it in my trash.
Description of Work: They put a new single garage door on our garage, first removing the old door and hauling the old door away. The job took about a day.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$760

MARK R.
12/2006
5.0
garage doors
  + -1 more
The project went very well. The first service person who came out, looked at the situation, recognized that it was a bit trickier than he'd anticipated (I did try to give them a clear picture over the phone), and was up front and honest with me stating that the other service person, who'd had more experience with my situation, would be able to do it faster and subsequently, less expensively, than he would be able to. We rescheduled the appointment (I was not charged for the visit), and the second service person came out and completed the work very quickly. They were very professional and did an excellent job.
Description of Work: I'd asked them to install the springs on my door and a garage door opener. The home is an older home and due to the lack of ceiling clearance they weren't able to install he garage door opener.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$145.25

07/2005
5.0
garage doors
  + -1 more
THEY DID A GOOD JOB. THEY SEEMED PROFESSIONAL. THEY CAME OUT AND DID THE JOB THEY WERE ASKED TO DO, NOT MUCH MORE AND NOT MUCH LESS. THEY CAME OUT FOR THE JOB AND DID THAT.
Description of Work: INSTALLATION OF A GARAGE DOOR OPENER

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$200

07/2005
5.0
garage doors
  + -1 more
THEY DID A GOOD JOB. THEY SEEMED PROFESSIONAL. THEY CAME OUT AND DID THE JOB THEY WERE ASKED TO DO, NOT MUCH MORE AND NOT MUCH LESS. THEY CAME OUT FOR THE JOB AND DID THAT.
Description of Work: INSTALLATION OF A GARAGE DOOR OPENER

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$200

05/2005
5.0
garage doors
  + -1 more
THIS COMPANY PROVIDED A VERY GOOD EXPERIENCE. THEY WERE POLITE WHILE SCHEDULING AND WERE OUT IN A VERY TIMELY MANNER. THE WORK WAS COMPLETED ON TIME AND WAS VERY WELL DONE.
Description of Work: THIS COMPANY PROVIDED THE INSTALLATION OF AN OVERSIZED OVERHEAD GARAGE DOOR.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,800

LAURA M.
05/2005
5.0
garage doors
  + -1 more
VERY PLEASED WITH THE TIME IT TOOK TO RESPOND FOR AN ESTIMATE. THEY HAVE GOOD FOLLOW UP WHEN THE JOB IS COMPLETED TO MAKE SURE WE WERE SATISFIED. FRIENDLY AND CLEAN.
Description of Work: REMOVED EXISTING BROKEN DOOR AND REPLACED WITH A NEW DOOR AND REMOTE CONTROL OPENER FOR US AT MY FATHERS AND FIXED THE BROKEN SPRING AT OUR HOUSE.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

JACQUELINE Z.
05/2005
5.0
garage doors
  + -1 more
LAKE SIDE DOORS WAS PROMPT AND PROFESSIONAL AND WAS ABLE TO REPAIR OUR GARAGE DOOR IN A COUPLE OF HOURS. I WOULD HIGHLY RECOMMEND THEM TO ANYONE FOR THEIR SERVICES.
Description of Work: LAKE SIDE DOORS IS A COMPANY THAT SUPPLIES AND REPAIRS GARAGE DOORS. THEY ASSISTED US WITH A REPAIR ON OUR GARAGE DOOR.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$221

BARB H.
04/2005
4.0
garage doors
  + -1 more
OVERALL, WE WERE PLEASED WITH THE ACTUAL WORK THAT WAS COMPLETED. WE DISCOVERED LATER FROM SHOPPING AROUND THAT THEY WERE OVER-PRICED AND WE COULD HAVE PAID LESS ELSEWHERE. WE WOULD CALL ANOTHER COMPANY NEXT TIME.
Description of Work: COMPANY DID REPAIR WORK ON A BROKEN GARAGE DOOR REPLACED PARTS AND DID MAINTENANCE WORK.

Rating CategoryRating out of 5
quality
5.0
value
2.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

$250

03/2005
5.0
garage doors
  + -1 more
VERY PROFESSIONAL COMPANY. CAME OUT VERY QUICKLY AFTER CALL RECEIVED THAT GARAGE DOOR WAS NOT WORKING PROPERLY. EXPLAINED THAT OPENER NEEDED A NEW MOTOR. GAVE THEM THE GO AHEAD TO REPAIR AND IT WAS DONE VERY PROMPTLY.
Description of Work: CABLES IN GARAGE DOOR OPENER WERE NOT WORKING PROPERLY AND IT DID NOT WANT TO CLOSE.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$129.74

    Contact information

    120 23rd St SE, Puyallup, WA 98372

    www.lakesidedoors.com

    Service hours

    Monday:
    7:30 AM - 4:30 PM
    Tuesday:
    7:30 AM - 4:30 PM
    Wednesday:
    7:30 AM - 4:30 PM
    Thursday:
    7:30 AM - 4:30 PM
    Friday:
    7:30 AM - 4:30 PM

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Garage Doors,
    Doors

    FAQ

    Lake Side Doors Inc is currently rated 4.9 overall out of 5.

    Monday: 7:30 AM - 4:30 PM

    Tuesday: 7:30 AM - 4:30 PM

    Wednesday: 7:30 AM - 4:30 PM

    Thursday: 7:30 AM - 4:30 PM

    Friday: 7:30 AM - 4:30 PM

    Lake Side Doors Inc accepts the following forms of payment: Check,MasterCard,Visa
    No, Lake Side Doors Inc does not offer free project estimates.
    No, Lake Side Doors Inc does not offer eco-friendly accreditations.
    No, Lake Side Doors Inc does not offer a senior discount.
    Yes, Lake Side Doors Inc offers emergency services.
    No, Lake Side Doors Inc does not offer warranties.
    Lake Side Doors Inc offers the following services: Garage Doors & Over Head Door Sales & Installation.

    Contact information

    120 23rd St SE, Puyallup, WA 98372

    www.lakesidedoors.com

    Service hours

    Monday:
    7:30 AM - 4:30 PM
    Tuesday:
    7:30 AM - 4:30 PM
    Wednesday:
    7:30 AM - 4:30 PM
    Thursday:
    7:30 AM - 4:30 PM
    Friday:
    7:30 AM - 4:30 PM