JC HIGGINS & ASSOCIATES

Description of Work: THis is a property management agency that rents out units for property owners

Description of Work: Property Management

Description of Work: Applied for a Rental Unit

Description of Work: I am an owner of a condo that has been managed by this company. By the Glory of God they decided they couldn't work with us anymore!!! Our homeowners association requested from them more information than they were willing to give. Our insurance was cancelled because instead of maintenance they just allowed faulty pipes to burst among other serious maintenance not done. They collected our monthly association dues and would not explain what was done with them. Many of us were sent $5000 deductible bills from insurance claims from the burst pipes. The work done never even came to that cost. (This was the responsibility of the association JC Higgins) I myself received a bill for the deductible for a claim THEY made 12/30/2013. JC Higgins-Susan Stiles sent me a copy of a check they received for a claim made on that date. Minus the $5000 deductible they received $2249.52 check for my water damage. I had made the call to JC Higgins on that date requesting an inspection of a pipe I believed was leaking between the wall of mine and my neighbors unit. It was the last pipe in our building of 4 units that hadn't burst yet. I had mold behind my stove about a foot high, my neighbors went the height of their stove. My neighbor was pregnant so because they were aware that pipe could burst at any given time, moved all their furniture to their garage and were living in their bedroom upstairs. They were renters. NOTHING WAS DONE UNTIL MARCH 2014. They collected a check for a claim not done! Until I mentioned talking to a lawyer in March-no one ever came to inspect the pipe or anything. So then they finally did. But instead of an inspection of the pipe they made an insurance claim. It was determined my neighbor had some kind of internal leak-most likely her dishwasher so then the insurance declined the claim-BUT not before they ripped out my cabinets on that wall including countertop and repaired the drywall. The cabinets, tile, paint and countertops have not been replaced but JC Higgins sent me a bill for $2500 deductible PLUS $6019.19 for the work ServiceMaster did!!! All I had was drywall replaced-the majority of the work done was my neighbors. THE CLAIM WAS DENIED-DEDUCTABLE???? So in the end they collected a check for a claim never followed on MY side 12/30/2013. Then came back to claim deductible from me for that AND claim a deductible PLUS the bill for a claim denied!! I am only one of 24 homeowners in this association. DO NOT BECOME O VICTIM OF THESE CROOKS!! One more thing-one of our owners has cancer. The cancer took a huge hit on her so she emailed JC Higgins about the issue and she would not be able to work for awhile so her dues would have to wait. In essence they told her Too bad and "isn't it that you are just looking for sympathy."