HVAC Service Pros

appliance repair, heating & cooling contractor

About us

We take great pride in our experience, expertise, quality, and customer service that we provide to meet the consumer’s needs. It is our mission to provide excellent workmanship and complete customer satisfaction from start to completion of a project. In order to understand the needs and expectations of our customers, we take great care to work and communicate with every customer in a professional manner. Our reputation is based on service, safety, and quality, regardless of how large or small the job.

Business highlights

Emergency Services Offered

Amenities

Warranties
Yes
Emergency Services
Yes


Accepted payment methods

CreditCard

Reviews

4.934 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
94%
4
3%
3
3%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.7
responsiveness
4.9
Showing 1-25 of 34 reviews

Ede P.
01/2025
5.0
Showed up on time and were very professional

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Tamara F.
01/2024
5.0
They arrived on time. Hey were respectful, knowledgeable, and efficient. I would hire them again for my HVAC and Heating needs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Andrés T.
01/2024
4.0
Great service

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
4.0

Yes, I recommend this pro

Jim S.
12/2023
5.0
Fast friendly service, came out the same day I called them. If my heater ever breaks again, this will be the first company I call. Job well done.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$580

Michelle W.
12/2023
5.0
They were awesome. Showed up on time and fixed the problem. They were in and out in less than an hour. Would highly recommend them. I will 100% call them again if I have any issues.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Bill H.
12/2023
5.0
He showed up after hours

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro
$300

Rob R.
12/2023
5.0
Excellent service. Highly recommend.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro
$1,500

Russell P.
12/2023
3.0
The Good: our furnace failed. They showed up that day and fixed it that day. Not So Good: I gave them the make, model, and serial number of the furnace, and the error code coming off the system board that pointed to a specific part. They showed up without that part. To be fair, they were already in the field so they get a free pass on that. Troubleshooting was brief and the part was right on the front of the furnace. Couple screws and a few wire disconnects so the actual replacement time was minutes. The part costs about $50. The total bill was $621. I paid for a journeyman and an apprentice who did not do anything so he did not learn and I got dinged a bit much in the pricing. The bill had zero detail. Just the part and the price.

Rating CategoryRating out of 5
quality
5.0
value
2.0
responsiveness
4.0


William L A.
12/2023
5.0
The company's workers were very professional and nice.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Davida B.
11/2023
5.0
They were very professional. They didn't try to upsell me on anything. And I will hire them again to clean out. The elements on my furnace without hesitation.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$190

Ayako T.
11/2023
5.0
Amazing! The first company we asked for a quote came out and gave us an OUTRAGEOUS quote to get our furnace working again. But HAVC Service Pros did what needed to be done so we have heat again and gave us a fair price. Thank you for coming out SOO fast to our house and getting the job done. We appreciate you. Highly recommend!!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$298

William A.
10/2023
5.0
Isolated my issue. Got here on time as they said. Bob was thorough.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$250

Leah M.
08/2023
5.0
I highly recommend this company. We have 3 large commercial refrigerators and one wasn't cooling. I called half a dozen places and all I got was rudeness or no one would call me back. HVAC Service Pros were so fast and professional!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$200

Dale K.
08/2023
5.0
Very professional and knowledgeable, prompt. Gave us a senior and military discount even when we did not know to ask about a discount.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Sean T.
08/2023
5.0
Purchased 2 smart thermostats, installed them myself and apparently blew a panel board I didn't know I had. They moved the new panel out where I could actually see it, previous tenant had hidden it behind the furnace, and repaired all of the damage I had unwittingly caused. Explained everything, kept me up to date while they were doing the repairs, and overall, I just feel very glad I went with Rob and HVAC Service Pros. The previous company I'd used, Ranger HVAC, had told me things in my system were A-OK, when they weren't. I highly recommend hiring Rob and HVAC Service Pros. Quick response, knowledgable, saved my bacon. No complaints, nothing but praise.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$2,200

Jessica W.
07/2023
5.0
Was great!!! He came within two hours and installed a new furnace same day. He worked with us very well was very professional and did such a great job! Highly recommend! Pricing was fair

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Lenny R.
07/2023
5.0
Their response time was extremely quick. The knowledge of his work was excellent. His price was extremely reasonable compared to everybody else that I had spoken with. I would recommend using HVAC service Pros to anyone who wants good quality work at a fair price.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Jerry N.
06/2023
5.0
Rob was very professional. He understood and listened carefully. He diligently reviewed the situation and came up with feasible solutions. He was not pushy but explained all options to me. He even went over and beyond to deliver quality products for me. I am extremely happy and grateful that I met Rob. I am eager to recommend him.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Elmer H.
06/2023
5.0
Great service provided.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$509

Gary B.
05/2023
5.0
Service Tech gave us options on route we should take on fixing our HVAC issues.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$600

Spencer L.
05/2023
5.0
Very quick response and fixed same day

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

John L.
05/2023
5.0
Very informative & nice to talk to.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Colleen S.
05/2023
5.0
Rob Was on time Very efficient New business very well Friendly And cared about his customers

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Kisha W.
05/2023
5.0
Contacted Rob to service my a/c unit. He responded quickly and was able to fit me in on the same day. He was very professional , diagnosed the problem and made the needed repairs.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Spencer L.
05/2023
5.0
Was very quick to respond and fixed same day.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro
$792
    • 1(current)
    • 2

Contact information

19005 104th Ave E, Puyallup, WA 98374

http://www.callhvacservicepros.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
7:00 AM - 5:00 PM
Sunday:
Closed

Licensing

Insured

Licensed*

Trade License Number
HVACSSP777DT
Trade License Locale
WA
Trade License Expiration
03/30/2025
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

appliance repair,
heating & cooling contractor

FAQ

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: 7:00 AM - 5:00 PM

Sunday: Closed

HVAC Service Pros accepts the following forms of payment: CreditCard
No, HVAC Service Pros does not offer free project estimates.
No, HVAC Service Pros does not offer eco-friendly accreditations.
No, HVAC Service Pros does not offer a senior discount.
Yes, HVAC Service Pros offers emergency services.
Yes, HVAC Service Pros offers warranties.

Contact information

19005 104th Ave E, Puyallup, WA 98374

http://www.callhvacservicepros.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
7:00 AM - 5:00 PM
Sunday:
Closed