About us
Business highlights
30 years of trusted experience
Services we offer
Amenities
Accepted payment methods
Photos of past projects
Reviews
4.210 Reviews
Showing 1-10 of 10 reviews
Charlotte H M.
09/2015
appliance repair, appliance sales, computer sales
 + 1 moreInstallation was scheduled six days in advance. No time window was provided other than "installer will call approximately half an hour before arrival". We heard nothing by 4 pm so we called them. Customer service for installation checked and told us we were still on the schedule for that day and that installer would contact us as soon as he finished his current appliance install. No one called. At 6:30 pm we called them again and this time we were told the installation had been rescheduled for two days later and nothing else could be done about it. The reason given was that they don't work in our area on Wednesday (the scheduled day). This is the worst service we have experienced from a major retailer. The installations are handled by a third party company, but that's no excuse for making a promise, having your customers waiting all day at home and then not showing up to do the job. We do NOT recommend BestBuy's appliance installation service.
Description of Work: installation of new dishwasher.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Nancy J.
05/2015
computer sales
 + -1 more.
Description of Work: .
| Rating Category | Rating out of 5 |
|---|
Yes, I recommend this pro
$1,000
Richard W.
05/2013
home theater design, tv repair
 + 0 moreBest Buy gave me a lot of good information as far as answering all my questions. They have very different types of TVs and such, insurance packages.
Description of Work: Best Buy installed and fixed my TV.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$242
KATHY P.
08/2009
tv sales
 + -1 moreLots of frustration with the TV stand (no hardware included in the box) so we had to go back again to return it. Then the replacement (floor model) stand's bottom shelf exploded into glass on my rug when we tightened the screws. Many trips back and forth yet they didn't give up and made sure we was satisfied. They gave us a credit for our inconvenience. They worked with us, not against us. And no charge to fix the stand that exploded.
Description of Work: Setup my new TV, DVD with HD tuner. Also fixed a broken shelf of the TV stand I bought for no charge (there is usually a charge for setting up a stand). All the people I dealt with were all professional, patient and kind: the salespeople (Craig and Monica); customer service to replace the TV stand (Kym and Linda); the Geek squad expert (Steven) who installed the items I never felt I was going to get an argument to my request. Thank you and I will be dealing with this company again.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$3,500
Sandy J F.
03/2009
tv sales
 + -1 moreOur experience has been great with Best Buy. They worked with us on the price. We purchased a top of the line TV. They always trest us very nice and accommodating us price wise.
Description of Work: We bought a flatscreen TV from Best Buy.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$3,000
07/2005
computer repair
 + -1 moreI THOUGHT THEY WERE GREAT. I LOVE BEST BUY. THEY ARE ONE OF MY FAVORITES.
Description of Work: THEY DID HARD DRIVE REPAIR.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$90
06/2005
appliance repair
 + -1 moreTHEY REPAIRED THE MICROWAVE TO WHERE IT WORKS FINE. THERE IS NOTHING WRONG WITH IT NOW.
Description of Work: THEY REPAIRED OUR MICROWAVE.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$29
DAN C.
05/2005
home theater design
 + -1 moreI CAME IN, I TOLD THEM WHAT I NEEDED THEY DIRECTED ME TO IT. THEY GAVE ME A GREAT DEAL. I WAS BETWEEN TWO SPEAKERS AND THEY HELPED ME MAKE MY DECISION.
Description of Work: I NEEDED A NEW SPEAKER TO GO WITH MY STEREO SYSTEM I BOUGHT FROM THEM AWHILE BACK FOR MY HOUSE.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$150
JENNIE D.
05/2005
computer repair
 + -1 moreWHEN WE PICKED IT UP FROM BEST BUY IT WAS PROFESSIONALLY CLEANED, BUT IT TOOK THEM SOME TIME TO HAVE IT FINISHED BECAUSE THEY WERE SO BUSY.
Description of Work: BEST BUY FIXED OUR LAPTOP WE PURCHASED FROM THEM. WE TOOK IT INTO BEST BUY AND THEY FIXED IT.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
LORI U.
05/2005
home theater design
 + -1 moreI AM GLAD THAT WE WENT TO BEST BUY THE SALESMAN WAS VERY HELPFUL AND WE HAVE BEEN PLEASED. THE EXTENDED WARRANTY COVERS THEM COMING TO OUR HOUSE TO DO MAINTANCE. MY HUSBAND LOVES IT.
Description of Work: AT CHRISTMAS I WANTED SOMETHING SPECIAL FOR MY HUSBAND SO WE DECIDED ON A HOME THEATER SYSTEM. THE SALESMAN WAS VERY HELPFUL.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$1,500
Contact information
4102 S MERIDIAN ST, Puyallup, WA 98373
www.geeksquad.com/repairLicensing
Bonded
Insured
Eco-friendly Accreditations
LEED Accredited Professional
No
Energy Star Partner
Yes
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Stereo and Home Theater Systems,
TV Sales,
Computer Sales,
Computer Repair,
Appliance Repair,
Appliance Sales and Installation,
TV Repair,
Camera Repair,
Auto Radio Service
FAQ
Geek Squad - Best Buy is currently rated 4.2 overall out of 5.
Geek Squad - Best Buy accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
No, Geek Squad - Best Buy does not offer free project estimates.
Yes, Geek Squad - Best Buy offers eco-friendly accreditations.
No, Geek Squad - Best Buy does not offer a senior discount.
No, Geek Squad - Best Buy does not offer emergency services.
No, Geek Squad - Best Buy does not offer warranties.
Geek Squad - Best Buy offers the following services: Appliance and TV repair, major brands, whether purchased at Best Buy or anywhere else. Appliances: Refrigerators, Washer/Dryers, Ranges (gas or electric), Dishwashers, Microwaves. TVs: LEDs, LCDs, Plasma, Flat-Panel, Smart TVs, including older TV models.
Contact information
4102 S MERIDIAN ST, Puyallup, WA 98373
www.geeksquad.com/repair