CTK Construction

Exceptional craftsmanship and a pleasure to work with. Chris and his crew were professional, highly skilled, and showed great attention to detail. Communication was excellent and Chris patiently answered all my questions. His depth of knowledge and clear explanation of wood choice, safety standards, and design gave me confidence in his decisions. His suggestions made the project even better than I anticipated. The result was a sturdy deck that looks fantastic. I chose CTK Construction based on other positive reviews, and I couldn�t be happier with their exceptional work. I highly recommend CTK Construction.

The end product is beautiful. Chris attended to every detail and operated with the utmost integrity and professionalism. He was responsive, responsible, timely, flexible, and went the extra mile. I give him my highest recommendation and am planning to work with him on our new house construction in the near future.

In my opinion I rate this firm with an F. We would have, and really should have, fired them in the middle of the project but we were beyond hopeless of finding someone we could afford to finish our project from the mess that it was in. Chris is the owner of CTK construction and told us he could get the job done in 2 to 3 months. Crap- just to try to impress us, just like him assuring me that there would be a crew of at least two people always working on the job, something I had asked for. It took almost 7 full months, 95% of the time, it seemed that there was only one person here, and it wasn't Chris and I wouldn't call the other guy a qualified professional to be working by himself. And for over half of that time the worker was only here a few hours a day, if at all and spent a lot of time on his phone instead of working. Chris wasn't hear very often and for two months around May, June, we didn't see him at all and only communicated by text or thru his worker. He wouldn't pick up the phone when we called, but would text back sometime later. Sometime almost immediately after my phone call. He would make statements he never meant to backup and he outright lied to me on more than one occasion. His worker and I even discussed this at one point. His worker wasn't feeling any support from Chris as far as what was needed to get done or having the time and help to do it. Chris can say that he did things for us that he didn't charge us for, but he certainly didn't perform any of the work he would say he was paid for to a satisfactory degree. And he gave us a bid and we agreed to the work and price and anything that was needed was his responsibility, and if he hadn't considered it in his bid he should have brought it to our attention. We paid over $2000 extra for them taking out a wall and placing a beam in the ceiling and for lights that weren't in the contract for the basement bathroom and bedrooms. (that would have been interesting, no lights in the bathroom over the sinks.) We also agreed to getting credits for a change in flooring that we paid for out of pocket above the bid and for a dumpster, that Chris decided to use to dispose of bathroom remodel debris from his own house, without letting us know. ( I noticed the debris and he fessed up at that point, days after it was deposited) Of coarse since we didn't write down the amount to be credited for our out of pocket cost, in my opinion, those amounts changed at the final invoice and not in our favor. Chris did hook us up with a concrete contractor to pour over the brand new basement floor that Hedman Concrete couldn't manage to pour correctly. We ended up having to raise the floor level almost 2" above plan, which caused numerous changes and difficulties, even though Chris assured me before we agreed to that solution that it wouldn't cause any problems.. But Chris assured me that even though Hedman wasn't his subcontractor, that he would be here to make sure the pour of the floor went right because that was the base of the work that he would be doing. The morning of the pour, Chris called us and said that he didn't want to get in the way and that he wouldn't be here. It didn't turn out well for us. It would take a book to list all that went badly while using CTK Construction, from the lousy framing, Chris not hiring a sheet rock crew, as he had told me he would before he got the job, in order to save money, to allowing low grade workers from subcontractors to do our plumbing, electrical and heating work, to the lack of attention to detail on any of the work done, to no supervision of his employee or subcontractors, to saving money by not only getting cheaper materials, but not trying to fix things when they went badly with the subs, to not keeping us informed of what was getting done when and when people would be in our house or around our house, to saying he would discuss things with us and then just doing whatever was easy, quick or cheap, to not being available, helpful, truthful, living up to his commitment and more or less telling us he was doing us a favor by taking the job. We had walls that were sheetrocked so badly that they were as wavy as a lasagna noodle, even points two feet apart on thef new walls weren't level, you could see it by the way the molding bends or the trim doesn't fit flush, even the edge of the carpet is exposed in spots out from under the molding, even though molding and caulking should be able to FIX most things according to some contractors. He didn't supports us when Washington Marble works did a terrible job of cutting and installing our kitchen and downstairs bath quartz countertops, this was during the two months that we didn't see him. We had issues with the plumbers putting the plumbing in the wrong spots, tearing up cabinets and walls, running lines so tight that they were bound to leak at some point, (plastic pipe throughout), they stole our old copper piping even though Chris and they were told a number of time that I wanted to recycle it myself. and they didn't clean up after themselves. The electrical guys were very disinterested in what were they were doing and none to careful, they went through our ceiling in an area that wouldn't be seen and didn't say anything, they didn't clean up after themselves very well, they placed a ground wire and stake out into our yard and left it up about 6' above ground rather than spend the time to place it out of the way or hidden. The flooring guy left some edges of the carpet short of the walls, some maybe because the walls are not straight, but still very bad professionalism, the Prefinished hardwood floor that he put in is totally uneven and the edges aren't cut straight, the ones not covered by molding or base board. We had him replace a piece he put in because it was fit badly, he just did the same thing and damaged some more woodwork while he was doing it. The texturing that the CTkK worker did is extremely uneven and poorly finished. They placed to beams in the ceiling upstairs where we had them take out two walls and we had to have them retexture the ceiling four times and it is still extremely obvious. They repaired areas of our excisting sheetrock in our walls were they fed wires or plumbing and I swear I could have done better. Chris only helped on work that he felt needed two people or at the end he did work to try and get things done so that he could be done and get paid. At the end I had a punch list and Chris said that he would do it without his worker because I had said how unhappy I was with his worker. Well after only showing up a few hours over a weeks time himself, Chris sent his worker out to work on the punch list. Classy. Chris enlarged a window thru our foundation for a bedroom but it was beyond his capabilities and he ended up having his worker us a drill and a sledge hammer, for 3 days, pounding out a hole for the window. Of coarse it was a nasty mess of an opening and noisy and teeth rattling as h***. They made the hole too big, but denied it, then they didn't put any support to hold up the brick façade over the new longer opening and I was told that the mortar in the bricks themselves was enough support to keep holding the bricks all together without support from underneath. Chris finally put a piece of metal across the opening, but it is only supported in the foundation on one side. I'm serious that we decided after a short while of seeing the work that CTK was doing, that there was no way any of this work was going to be good or even OK and that the more we pointed things out the worst they tried to do. hen we tried to get them to fix something, they just messed it up more. It took his worker four times to trim the bottom of our entry door downstairs to where it wouldn't rub the new carpet and then it didn't seal when shut. The worker had to repair the wavy walls, and then they punched holes in the sheetrock behind the molding and didn't repair the holes, just put the molding back over it. They had to move a kitchen can light twice, because it was placed in the wrong spot, to get it away from the cabinet and molding. The light over the kitchen stove is to the right of the stove about a foot. Out kitchen cabinets are about the size of ones that you would expect in a small apartment. Just deep enough for a plate and the counters aren't really wide enough to we useful, just wide enough so your head doesn't hit the upper cabinets when you work on them. Same with the depth of the base cabinets, not very deep and the upper cabinets, are too high for me, I have to reach up to get stuff out of the first shelf. All of this we left to Chris and his cabinet guy , Ruchman's, to figure our for us, but it's all became a cost saving issue for CTK. The wood for the cabinets is alder, soft and irregular grain, they were measured wrong. When they were first put up. the first shelf was too high for me get into without a step stool, and the cabinets were suppose to go to the ceiling. So they had to be lowered so I could get thing out of them, The first shelf had been even with my nose and I'm 5'6", When they lowered the cabinets they had to use more molding above them because now they didn't go to the ceiling. The cabinets don't seem to be square and the drawers are sticky and hard to pull open. And there is SO much more. The tub downstairs doesn't drain, We have two vents for a dryer and bathroom fan that exit thru the front of our house, and uneven kitchen floor, Bad wall texturing and painting, overspray on the step railing. Just say no, if you think about hiring this company. He came in at our budget price, but even then that didn't stay at that cost and everything else about this experience has been bad. I'm embarrassed to say I paid someone to do the work that was done and there is no way I could every be happy in this home after the shape is was left in and knowing what I know about what and how the work was done. .