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Cascade Fire Solutions, Inc.

4.5(
10
)

Fireplaces, Chimney Repair, Chimney Caps,

... +2 more

About us

We are a small, locally owned fireplace and masonry company. We specialize is gas fireplace remodels and will take the project from start finish. We also service most makes and models of gas fireplaces.

Business highlights

8 years of trusted experience
Women Owned & Operated
Family Owned & Operated
Emergency Services Offered

Services we offer

We specialize in Gas, Wood, and Pellet Fireplace sales, installation, and repair. Chimney sweeps, and safety inspections. Internal masonry.

Services we don't offer

Through the winter we do not offer external masonry work.

Amenities

Warranties
Yes
Senior Discount

5%

Emergency Services
Yes

Accepted payment methods

American Express
Check
MasterCard
Visa

Photos of past projects

Reviews

4.510 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
80%
4
0%
3
10%
2
0%
1
10%
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Write a review
Showing 1-10 of 10 reviews
Bruce A.
10/2020
3.0
chimney caps
  + -1 more
Tech called in sick. Postponed til November 5th. Wait and see then about how it goes.
Description of Work: fire place won't light.
Rating CategoryRating out of 5
value
4.0
responsiveness
4.0
Yes, I recommend this pro
Judie W.
06/2020
5.0
chimney repair
  + -1 more
Wonderful I was very very pleased. Chris and Austin were great. Job well done. I would highly recommend this company.
Description of Work: Rebuilt the chimney from the roofline up
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,300
Joe G.
03/2020
5.0
fireplaces
  + -1 more
Very pleased. They were knowledgeable about their product and the installation went quickly and we were in enjoying a cozy fire right away!
Description of Work: New fireplace inserts installed
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Luis F.
01/2020
5.0
masonry, fireplaces
  + 0 more
A couple of minor hiccups due to Illness and permit inspections but otherwise fantastic.
Description of Work: Propane Fireplace install and stone work
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Mike M.
12/2019
5.0
chimney caps
  + -1 more
The entire process was quite painless and prompt. Cascade Fire Solutions was able to give me a good estimate range via Angie's List message and their on-site evaluation and estimate was just as expected. They scheduled the installation about a week out and dropped by to get things installed right when expected; it was even a nice plus that I didn't need to be home for the installation. :-) Aside from a little scheduling confusion - which was easily resolved by their excellent staff - everything went very smoothly and I would happily hire them again. :-)
Description of Work: A chimney cap installed to replace an old piece of metal that was previously sealing off the chimney.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
$360
Natalya K.
11/2019
5.0
fireplaces
  + -1 more
Communication was great and everything was done according to plan. We love the look of our new gas fireplaces!
Description of Work: Installation of two gas fireplaces
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Angela V.
09/2019
5.0
fireplaces
  + -1 more
It was great. It was very awesome. He was good. They were efficient.
Description of Work: They put in a fireplace and a stow.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$10,000
Patricia A.
09/2019
5.0
pavers, gravel, chimney repair
  + 0 more
The Chris & Mike were hard workers and were very easy to communicate with! They explained everything as they went and I definitely would hire them again.
Description of Work: N/A
Rating CategoryRating out of 5
Yes, I recommend this pro
B. Kevin K.
08/2019
5.0
pavers, gravel
  + -1 more
They were the only company that responded and I was pleased with the service they provided. They provided the service promptly.
Description of Work: Need to replace rear refractory panels on all three sides all three sides and cleaned the chimney.
Rating CategoryRating out of 5
Yes, I recommend this pro
$700
Larry S.
08/2019
1.0
fireplaces
  + -1 more
Terrible job. 3 months late. Did not give me what they promised. Said if I didn’t like it they would dump the parts in my driveway and someone else could install it. Was not permitted. Did not follow manufacturer’s Instruction. Appeared they did not use licensed plumbers and electricians.
Description of Work: Gas fireplace install.
Rating CategoryRating out of 5
Response from Cascade Fire Solutions, Inc.
[Member Name Removed] ordered a Special Order Linear Fireplace with Special Order components that are manufactured in Canada and took an extended amount of time to arrive. After the installers started the project it was discovered that a Hot Air distribution was A- Not needed and B- would not work with the design specifics he wanted. We follow manufacturer installation instructions and adhere to their clearance requirements. For [Member Name Removed] to say we do not is not true. He, in fact, wanted to crew to over look them to make the placement of a mirror and the Hot Air Kit possible. We came up with an alternative solution and credited his account for the pieces he did not need. During installation he had another "contractor" on sight that was telling the crew that specializes in fireplace how to do their job. This was a huge distraction and added to their frustration. Mr. [Member Name Removed] made us install a header beam on a non load bearing wall that added to the duration of the project and he refused to pay the added cost for the beam. All of our staff that run gas lines are certified to do so. It is not a requirement to have a licensed plumber do gas line work in his city. In fact we can not even purchase the equipment without having current certifications on file. The gas line needed for this fireplace was a whip that tied into gas line that was already so that isn't even what we consider "running gas line" it was an alteration of existing. Installation of fireplaces is a very specialized trade. We take our work very seriously.

    Contact information

    15111 105th Ave Ct E #2, Puyallup, WA 98374

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 4:00 PM
    Tuesday:
    8:00 AM - 4:00 PM
    Wednesday:
    8:00 AM - 4:00 PM
    Thursday:
    8:00 AM - 4:00 PM
    Friday:
    8:00 AM - 4:00 PM
    Saturday:
    Closed

    Licensing

    Bonded
    Insured
    Licensed*

    Trade License Number
    CASCAFSW829K1
    Trade License Locale
    WA
    Trade License Authority
    Washington State Department of Labor & Industries
    Trade License Expiration
    05/21/2022
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.

    Service Categories

    Fireplaces,
    Chimney Repair,
    Chimney Caps,
    Masonry,
    Gas Logs

    FAQ

    Cascade Fire Solutions, Inc. is currently rated 4.5 overall out of 5.

    Sunday: Closed

    Monday: 8:00 AM - 4:00 PM

    Tuesday: 8:00 AM - 4:00 PM

    Wednesday: 8:00 AM - 4:00 PM

    Thursday: 8:00 AM - 4:00 PM

    Friday: 8:00 AM - 4:00 PM

    Saturday: Closed

    Cascade Fire Solutions, Inc. accepts the following forms of payment: American Express,Check,MasterCard,Visa
    No, Cascade Fire Solutions, Inc. does not offer free project estimates.
    No, Cascade Fire Solutions, Inc. does not offer eco-friendly accreditations.
    Yes, Cascade Fire Solutions, Inc. offers a 5% senior discount.
    Yes, Cascade Fire Solutions, Inc. offers emergency services.
    Yes, Cascade Fire Solutions, Inc. offers warranties.
    Cascade Fire Solutions, Inc. offers the following services: We specialize in Gas, Wood, and Pellet Fireplace sales, installation, and repair. Chimney sweeps, and safety inspections. Internal masonry.
    Through the winter we do not offer external masonry work.

    Contact information

    15111 105th Ave Ct E #2, Puyallup, WA 98374

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 4:00 PM
    Tuesday:
    8:00 AM - 4:00 PM
    Wednesday:
    8:00 AM - 4:00 PM
    Thursday:
    8:00 AM - 4:00 PM
    Friday:
    8:00 AM - 4:00 PM
    Saturday:
    Closed