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Poulsbo Heating Company

3.3(
4
)

Heating and Air Conditioning, Heating Oil, Air Duct Cleaning,

... +1 more

About us

We are a locally owned and operated heating and air conditioning company. We serve the entire Kitsap Peninsula and Bainbridge Island. Some of our services include repair sales and service of all heating units including, oil-gas- electric furnaces and heat pumps. We are an oil heating specialist, including: *decommissioning * installation * cleaning * tank removal * site inspections and analysis * soil sampling and remediation for above or underground tanks. We also do air duct cleaning - dryer vent cleaning . Please call us today for more information

Services we offer

Poulsbo Heating Company

Services we don't offer

Commercial

Amenities

Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Reviews

3.34 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
25%
4
25%
3
25%
2
0%
1
25%
Rating CategoryRating out of 5
quality
3.8
value
4.0
professionalism
3.7
responsiveness
3.3
punctuality
3.3
Write a review
Showing 1-4 of 4 reviews
James J.
11/2017
5.0
heating & air conditioning/hvac
  + -1 more
Dang do I appreciate Poulsbo heating! I have an older (1960’s) oil furnace in Bremerton that would not start up…. I called another service company to come check it out…. They spent about 15min. working on it and could not get the furnace to fire. I was told the circuitry was bad and the blower motor was shot…. They would send out a sales guy and left me the bill. Sales guy comes out and their bid was almost $8,000.00 Well….. I started thing a second opinion might not be a bad idea….. Called Poulsbo Heating and asked if they would send a Service guy down to Bremerton, was to told no problem and scheduled an appointment. Service guy shows up on time, he unsuccessfully tries to fire up the furnace….. Goes upstairs, removes the batteries from the thermostat, puts the batteries back in…. Goes back downstairs, hits the button and everything fires right up….. Dang, now who’d a thunk a that? The Poulsbo heating maestro, that’s who! Now he fully cleans, adjusts and waves a magic screwdriver over the old system…. Everything now works perfectly….. $250.00 vs $8000.00 Poulsbo Heating has a customer for life!
Description of Work: Furnace service/repair
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
James S.
06/2016
3.0
heating & air conditioning/hvac
  + -1 more
I had to call them about 10 times to get them to do the job. They took about 4 months to complete it. They workmanship was okay.
Description of Work: .
Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
2.0
Yes, I recommend this pro
$3,500
joseph M.
03/2015
4.0
heating & air conditioning/hvac
  + -1 more
unknown
Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$2,000
Lauri K.
02/2014
1.0
heating & air conditioning/hvac
  + -1 more
They're horrible. They left me in a very dangerous situation. They came and said they cleaned my heater but they didn't clean it. They just left us in dire straits. I could not actually believe that they said they cleaned it when they did nothing. I never paid them. I told my property management to not pay them. They made up an invoice and said they did all these stuff and they didn't do any of it. My carbon monoxide alarm kept going off. I called them back and they wouldn't take my calls. They just flat-out lied. They put on here a possible cracked heat exchange unit and they recommended replacing of these stuff. They did not. Had they recommended it, I would have had it done but they didn't. They didn't say anything. I would not recommend them to my worst enemy.
Description of Work: We used Poulsbo Heating Company.
Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$161
Response from Poulsbo Heating Company
Well, Well Tenant 1 year later. The neighborhood in Poulsbo- Vaughn Milton Loop homes are coming of age. Yes I did clean the furnace. I responded to your landlord , the property mangement company. Most the of the gas furnaces are coming of age and due for replacement. We have already replaced furnaces in your neighborhood and the surrounding area. This is a very touchy subject when condemning furnaces. In Kitsap County, I do use Cascade Natural Gas for a second opinion which we did recommend that. The home you are living in is one of my good friends. Tom Hobbs RIP. It was hard enough for his widow to move back to where she came from. Before she left the stack pipe was replaced and we did clean the furnace. You were very demanding on having it covered under warranty. One of your neighbors will give you testimony on that because he wanted to let all the neighbors know that the furnaces were getting old and that the pipes were rotting out. So I would not be surprised if the heat exchanger had a crack in it. I did see some plastic that looked like it was a cap to a spray can that was around the burner area, that was melted. This made it look like the furnace was not cleaned, its on your cell phone, don't you remember. All homes when sold are required to have smoke detectors and carbon monoxide detectors. I am very sorry you feel that way. We are not worried about the 2 service calls that were made to the rental house you are living in for the $161, we did not send it to collections. We are very sure this could have been resolved very easily with a simple phone call. Our phone # is 360-779-9678. PS Did you get a new furnace in the rental? Why 1 year later posting a review, very spiteful.

    Contact information

    P.O Box 93, Poulsbo, WA 98370

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    Closed

    Licensing

    Bonded
    Insured
    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.

    Service Categories

    Heating and Air Conditioning,
    Heating Oil,
    Air Duct Cleaning,
    Water Heaters

    FAQ

    Poulsbo Heating Company is currently rated 3.3 overall out of 5.

    Sunday: Closed

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    Saturday: Closed

    Poulsbo Heating Company accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
    No, Poulsbo Heating Company does not offer free project estimates.
    Yes, Poulsbo Heating Company offers eco-friendly accreditations.
    No, Poulsbo Heating Company does not offer a senior discount.
    No, Poulsbo Heating Company does not offer emergency services.
    No, Poulsbo Heating Company does not offer warranties.
    Poulsbo Heating Company offers the following services: Poulsbo Heating Company
    Commercial

    Contact information

    P.O Box 93, Poulsbo, WA 98370

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    Closed