NATURALIST CARPET CLEANING

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Well, we were happy until we had the dryer plugged in. Our appliance technician that installed our dryer noted that there was no flow to the exterior vent, and the vent from the dryer to the floor was getting extremely hot. We were surprised that the cleaning was ineffective, so we inspected the vent via the crawl space. We found that the vent was still connected and sealed up. It was clear that we had a clog. I have an endoscope (which is amazing: http://amzn.to/1q5Z1Lq ), so I attached it to a snake that I use for running cables. I inspected the vent, and there was a giant clog. The exterior vent used to have air flow, so I'm fairly sure the technique used by this vendor just made matters worse by packing it in. So, I do not recommend them at all for dryer vent cleaning. I have no opinion regarding their carpet cleaning. Site Not: I eventually unclogged and cleaned the vents myself with two shop-vacs. I had the more powerful shop vac near the dryer where I would collect and vacuum the lint (with duct-tape to make a tight seal. Then, I had the other (and less powerful one) at the exterior vent to blow air. I let this run for ten minutes, and then I tested it. I had good air flow. The unfortunate side-effect of this was that the filter in my shop-vac probably lost half of its life (and this makes me sad).