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Solgen Power

Solar Panels, Roofing

About us

Solgen Power is a Washington State Electrical Contractor that specializes in the installation of PV Solar Panels for residential and commercial locations. We offer the highest quality products that feature a 25 year warranty and a labor warranty that is second-to-none. With $0 Down and $0 out-of-pocket options, there has never been a better time to install solar on your home or business. Our team forms the largest solar installation company in Eastern Washington, with a combined 40 years experience in the solar industry amongst our leadership team. Let's get you a FREE estimate today!

Business highlights

7 years of trusted experience

Services we offer

We install photovoltaic solar systems for residences and businesses.

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Reviews

1.02 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
0%
4
0%
3
0%
2
0%
1
100%


Rating CategoryRating out of 5
quality
1.0
value
1.5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Showing 1-2 of 2 reviews

Brittney G.
08/2024
1.0
solar panels
  + -1 more
Solgen Power (Owner) 10 months ago Thank you for taking the time to share your wonderful experience with Solgen Power. We're glad you appreciate the solar energy production tracking app; staying informed is key to enjoying the benefits of your solar system. If you have any further questions or need continued support, please feel free to reach out. We're here to ensure your solar experience remains exceptional. Thank you for choosing Solgen. Power We look forward to helping you maximize the potential of your solar energy. Stephanie Judd Local Guide·45 reviews·23 photos a year ago Our overall experience with Solgen has been amazing! Every worker has been so nice and easy to talk with. There was a specific worker, helping to put panels up, who was exceptionally … More Photo 1 in review by Stephanie Judd Photo 2 in review by Stephanie Judd Photo 3 in review by Stephanie Judd Photo 4 in review by Stephanie Judd Solgen Power (Owner) a year ago Hi Stephanie! Our team will always be here to brighten your day with our solar solutions. If you need further assistance please feel free to call us. Thank you for the 5-star rating! More user reviews People also ask What is the lawsuit against Solgen Power? How long has Solgen Power been in business? What does Solgen power do? Where is Solgen headquarters? Feedback Better Business Bureau [*** Link removed ***] Solgen Power LLC | Complaints | Better Business Bureau® Profile They left me with good solar panels on a roof that needs replaced, crappy foam pieces they called attic insulation not up to code on top of old insulation ... SolarReviews [*** Link removed ***] Solgen Power solar reviews, complaints ... Feb 20, 2024 — Solgen made a lot of mistakes throughout the process and demonstrated terrible communication and project management. My panels were turned on 6 ... 3.1 (88) Reddit · r/TriCitiesWA 40+ comments · 3 years ago SolGen Power for Solar Panels : r/TriCitiesWA In my experience, Solgen's bid was more than double the national average in cost per watt, and the system size was smaller than what I think ... Has anyone worked with Solgen, and if so, what are your reviews? Jun 7, 2021 Solgen Power for Residential Solar Install? : r/askportland Mar 15, 2023 Better Business Bureau [*** Link removed ***] Solgen Power, LLC | Reviews | Better Business Bureau® Profile Absolutely horrible experience so far. Install was in February. Got rescheduled a half dozen times. Never hooked up to the electric panel until August. EcoWatch [*** Link removed ***] Solgen Power Review: Costs, Quality, Services & More (2024) Pros and cons: Outstanding customer service ⋅ Relatively young company ⋅ Less personalization than ... ⋅ View full list Indeed [*** Link removed ***] Working at Solgen Power: 92 Reviews Every single person is supportive, open to chat, and having a good time. There's team building. Managers are open door and focused on coaching and training, not ... 3.3 (95) BestCompany.com [*** Link removed ***] 131+ Solgen Power Reviews Pros and cons: In-House Solar Installation ⋅ Zero-Down Financing ⋅ Limited Solar Warranty ⋅ View full list 3.6 (131) Indeed [*** Link removed ***] One of the worst companies I've ever worked for. Even worse to be a ... All they care about is money. They teach you to only pay attention to people who haven't signed contracts and push existing customers off. 1.0 · Review by Senior Energy Consultant Angie's List [*** Link removed ***] Solgen Power Reviews - Pasco, WA This project has been riddled with problems from the beginning. First, communication is minimal. When I say minimal, it is non existent unless you reach out and ... 1.0 (1) People also search for Solgen power reviews complaints Solgen power reviews yelp Solgen power reviews consumer reports Solgen power reviews reddit Solgen Power lawsuit Solgen power reviews bbb Follow this search 99352, Richland, WA - From your device Update location Brittney Getty BUYERS BEWARE!!!!!!!!!!! I would like to add, we've now been stuck with Solgen for almost 2 years and it's been nothing but surprises along the way. First 2 of our panels were broken and they never called to let us know. So we went 3 months with RIDICULOUSLY high utilities until we finally called. They argued with us for over a month over the issue until they finally sent someone to inspect and low behold we had a few broken panels. NOW we are paying DOUBLE our payment amount because NO ONE told us that our payments through Verity were "18 months interest free"... We have looked through all our contracts AND NOTHING talks about 18 months interest free payments. My fiance and I are currently looking for another loan company to take over the solar panels because we were ultimately screwed over by Solgen and Verity. Instead of paying roughly $300 in total for all utilities, we are now paying $600+! Don't get me started in their customer service department.... Wouldn't recommend this company to anyone..... We are 5 months in, it's still not up and running... Our 6 months free is gone, so now we're paying for something that isn't working. The lady my fiance talked to yesterday told him the panels they need to upgrade should take 2 hours to do.. The electrician showed up this morning, to my surprise it's going to take well over 6+hours, with the power shut off. The icing on the cake was when he explained they have to come back another time, turn off the power and do some more upgrades.. NO ONE EXPLAINED THIS FROM THE BEGINNING! Not to mention, we were told ONE electrician would be doing the job and I had 3 guys at my door. With how society is right now, having 3 males in my home while my fiance is gone is not okay.
Description of Work: Solar panels put in

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$450,000

Justin H.
10/2021
1.0
roofing, solar panels
  + 0 more
This project has been riddled with problems from the beginning. First, communication is minimal. When I say minimal, it is non existent unless you reach out and try to pry information from someone as to when things are going to happen. We were told that Solgen would be installing our roof. This was not the case, we had a contractor reach out to us on a Friday saying they'd be here maybe the next Monday. I had to reach out to the contractor Monday to see if they were showing up. Once they got here, they said it would be a 2-4 day job. It ended up taking 2 full weeks. The roofers didn't clean up each day, so we had debris everywhere and I finally started cleaning up in the evenings because asphalt was getting into the house. During the install of the roof someone from Solgen reached out and said, "We have that you are getting a roof installed before your panels. Have you got that started yet or need recommendations on a contractor?" This was a HUGE red flag. Again, I thought Solgen was doing the roof, and now they don't even know that they hired this company that is currently at my house? After two extremely long weeks, the roofers finished. However, there was significant damage to my house. We had tar, scratches, and nails everywhere. We also have damage to our rain gutters. I reached out to the roofers and solgen. I didn't hear much about it, again - communication is definitely not a priority. It has been almost 2 months since the roof was completed and I still have the damage listed above. Yesterday, I had the panels completed. I could hear things falling off of the house and was praying it didn't do any damage. I guess it is the PTSD from the damage from the roofing company. When I walked around this morning I noticed that I had damage and paint on my camping trailer and one of their brackets under the camper. There are other companies that won't treat you like this and leave you with tons of damage to your home and property. Use them!! For now, I am waiting on more communication from anyone at Solgen for next steps to get my house, and now trailer, as it was before they came into my life.
Description of Work: Roof and Solar Panels

Rating CategoryRating out of 5
quality
1.0
value
2.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


    Contact information

    5100 Elm Rd, Pasco, WA 99301

    http://www.solgenpower.com

    Service hours

    Monday:
    8:00 AM - 5:30 PM
    Tuesday:
    8:00 AM - 5:30 PM
    Wednesday:
    8:00 AM - 5:30 PM
    Thursday:
    8:00 AM - 5:30 PM
    Friday:
    8:00 AM - 5:30 PM

    Licensing

    Bonded

    Insured

    Licensed*

    Trade License Number
    SOLGEPL830RJ
    Trade License Locale
    Washington
    Trade License Authority
    Washington State
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Solar Panels,
    Roofing

    FAQ

    Solgen Power is currently rated 1 overall out of 5.

    Monday: 8:00 AM - 5:30 PM

    Tuesday: 8:00 AM - 5:30 PM

    Wednesday: 8:00 AM - 5:30 PM

    Thursday: 8:00 AM - 5:30 PM

    Friday: 8:00 AM - 5:30 PM

    Solgen Power accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
    Yes, Solgen Power offers free project estimates.
    No, Solgen Power does not offer eco-friendly accreditations.
    No, Solgen Power does not offer a senior discount.
    No, Solgen Power does not offer emergency services.
    Yes, Solgen Power offers warranties.
    Solgen Power offers the following services: We install photovoltaic solar systems for residences and businesses.

    Contact information

    5100 Elm Rd, Pasco, WA 99301

    http://www.solgenpower.com

    Service hours

    Monday:
    8:00 AM - 5:30 PM
    Tuesday:
    8:00 AM - 5:30 PM
    Wednesday:
    8:00 AM - 5:30 PM
    Thursday:
    8:00 AM - 5:30 PM
    Friday:
    8:00 AM - 5:30 PM