Columbia Grain & Feed Inc

The service was HORRIBLE! Their staff is unprofessional, and is only focused on selling their own company's products (STIHL), and take priority to repair the products of that were bought from them first. I dropped off my lawnmower on the 12th of July 2010, and as of today which is August 05, 2010, it has still not been repaired, and they don't even call me to give me an update. Whenever I do call them to get an update, their associates are rude on the phone, and always insist that they will call me whenever the lawnmower gets repaired. I have never ever had such crappy service from a company before. These people are just worthless! I dropped off my mower, and they probably didn't do anything with it for over a week because the guy who works in the service department was on vacation at the time, so my mower just sat there for God knows how long. And they probably ordered the parts on the late second or third week, and that's probably why I'm still waiting for a phone call from them. The first time I got my mower repaired from them last year in 2009, I had to go through the same mess! I even warned them of the cruddy service I received last year. For weeks last year, they kept telling me that my mower wasn't fixed yet, because they kept looking in the wrong stack of paperwork to check on it. They separate paperwork for repairs done through the Lowes warranty in another stack on their wall. So basically, their associates kept lying to me about my mower not being done, because they weren't even looking in the right stack of paperwork in the first place! I would never ever recommend this company to anyone. They are the worst company I have ever had to deal with!