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"Great!"

"We were not pleased with our DaBella experience. Some things were done well (install, mostly) and other things poorly (sales, communication). The sales team talked a great game, agreeing with our choices and pointing out the fact that our choice of color (white) was extremely easy to procure, so no problem there. The time frame was tight as we were expecting guests for a week, but we were told it could be done based on the simplicity (2 adjacent baths with only new inserts to be installed) and the color choice. Well, it wasn?t done on time. We had to wait until our guests had come and gone and the holidays were over. There was no communication from DaBella regarding all this. We were told to expect a flurry of calls or texts, getting everything together for us. We did all the reaching out, getting little in reply. The sales person (David ***) pretty much disappeared after he set things up. The Project Manager (Sierra) did nothing until after the entire project was completed, asking us for payment. What was she managing? The installers were very fast and efficient, completing the work in one day. The contact for installation (Chance) reached out to us making sure that the time/day would work. The next day Sierra called, telling us to expect a call from the installers. Too late! Our only complaint with the installation was there was virtually no cleanup afterwards. They left a water key sticking up out of the shutoff valve in the front yard, and various pieces of trash in the street and driveway in front of the house. The bathrooms were also extremely dirty and dusty afterwards, so we had to clean up before we could use them. Bottom line: the install finally looks great but the sales promises and poor communication detracted from the experience. There was also a huge disconnect between the installers and the company. They were given the wrong address (sales staff) and had to call to find us the day of the install. They also did not include a specific shower fixture in both bathrooms that we asked for, because it was in the attachment to the contract. Thankfully, they did come back the next day and put those fixtures in. As a final insult, DaBella sent us a coupon code for a free bag of coffee from Black Rifle Coffee as a thank you for our business. It did not work, so no coffee, but no surprise either."

"I would give 100 stars if I could! My upstairs bathroom sprung a leak and my kitchen ceiling fell down. I called every plumber for 70 miles and it took weeks to get one who would even attempt to fix the leak... and he did so with JB weld and electrical tape which (obviously) fixed nothing. I was told that the entire house needed to be replumbed, and that it would take days to complete and thousands of dollars. Vital Flow came well out of their way to fix my issues. My plumbing was fixed, from the main in the basement to the 2nd floor bathroom, in hours - not days! And, it was fixed correctly. He even patched my kitchen ceiling back up! It has been almost two months and I have had no plumbing issues since. I would recommend this company to anyone needing reliable, thorough work done. My faith in the skilled trades has been restored."

"David is amazing! He did an amazing job but also gave me great input on other projects I’m doing. I was a little nervous going in but after seeing his work and his prices I know I can trust him and will definitely hold on to his number."

"Outstanding. Morgan is a straight-up, honest guy. I am a single woman, who recently purchased a home that needs misc. work. From installing my make-up mirror to replacing the missing weather strips on my doors to installing my new dishwasher and...throwing the frisbee for my active German Shepard......he will be the only one I call going forward."

"I'm very happy with the work that was done. Wes was friendly and helpful, and did a great job. I will definitely call him first when I need something again!"