I gave him an A originally, but now, I'm going to have to nag on him. His quality of work is excellent, however, he wouldn't come back and finish my kitchen. Yes, I did not order the flooring on time, and he left to do other work in the meantime, but made a weak/no effort to return to finish. I needed him to prep for kitchen floor installation, install the floor, replace the moldings, finish the kick toes under the cabinets, build a façade cabinet to one side of the refrigerator, place a cabinet over the refrigerator, and install handles to the cabinets. He also needed to finish repairing some dings in the wall: texture and paint. Each time I reached out to him to come back and finish, he always was busy. So, his original rate went from A to D; I'm afraid. If he ever would come back, I would have no qualms about the quality of his work, but since he is not offering to do so, I don't know how I could recommend him. In response to the owners reply to my review: OK, if he didn't want to do the floor, he could have made that more apparent, vs telling me he was booked out. I will find someone to do the floor. However, he could have "offered" to finish the kitchen after the flooring was installed, with the work left: kick toes, façade cabinet; other cabinet items that were left undone, and repair the dings in the walls that took place during the original cabinet install- that is all I can ask, is that the other be finished by him. I will excuse him from not wanting to install the floor, in which he probably would've done fine, had he talked to Home Depot, about hints and guidance, with his experience.
Description of Work: He installed new cabinets, counter top, kitchen slider, kitchen window, appliances.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
2.0
responsiveness
1.0
punctuality
5.0
Yes, I recommend this pro
$13,000
Response from Perfection Cabinets
At the time of doing this job Cheryl had presented to me that she wanted this particular floor covering installed.. I didn't feel comfortable with it..And with explaining that to her several times she continued to think that this was something that I would be doing for her...I always try to be very fair and only want to give my customers #1 service and workmanship....All my jobs come from word of mouth so it is very important to me to do the jobs that I am most knowable in...I felt bad and apologized for this misunderstanding..
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Service Categories
Cabinet Refacing and Refinishing
FAQ
Perfection Cabinets is currently rated 3 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 6:00 PM
Tuesday: 8:00 AM - 6:00 PM
Wednesday: 8:00 AM - 6:00 PM
Thursday: 8:00 AM - 6:00 PM
Friday: 8:00 AM - 6:00 PM
Saturday: Closed
Perfection Cabinets accepts the following forms of payment: Check