Thermal Pro Services Inc.

unknown

Great response, same-hour visit and estimate. Next day service; completed in two days. Very experienced crew, arrived punctually, cleaned up work site, saved us from days of back-breaking work and swearing.

I used them once last summer to remove all the insulation in my crawl space and used them again this spring to reinstall the insulation in the crawl space. They always returned calls promptly and showed up on time.

I called the night before and left a message on the owners cell, apparently he is in Arizona. I said my contractor has to open up the walls and there is no point in putting insulation in the walls The ceiling still needs insulation. I actually spoke with the owner, who blew up on me saying He spent x amount on insulation. He then spoke with his foreman and they set up to do my attic, then apparently got a better paying job and left. I have not heard from them since.

Estimate was sent immediately via email in PDF format. The price was very good, relative to other bids I received later. While they underestimated the number of air baffles that needed to be installed there was no extra charge for them. I called and asked a few questions over the next couple of days about scheduling, brand of materials, etc. All questions were answered intelligently. Scheduled installation for two days out. They showed up on time, worked hard and steadily, and got the job done. I examined their work and it was very neat and clean. The two man crew was friendly and helpful.