Sofia's Cleaning Express

House Cleaning, Glass and Mirrors, Carpet Cleaning,

About us

12 year of Commercial and Residential experience. All supplies and equipment included, Eco-Friendly supplies used. Company founded in 2013. Specializes in bathrooms, removing hard water stains and grout cleaning .We specialize in Shower Glass cleaning your Glass will look like new ask us for details about this specialized services. .

Business highlights

11 years of trusted experience
Women Owned & Operated
Se Habla Español
Emergency Services Offered
Eco Friendly

Services we offer

House Cleaning. Move in & Out Cleaning, Post Construction Cleaning.. Shower Glass Specialist Your Glass will look like new .

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Photos of past projects

Reviews

4.670 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
80%
4
9%
3
4%
2
6%
1
1%


Rating CategoryRating out of 5
quality
4.7
value
4.5
professionalism
4.7
responsiveness
4.8
punctuality
4.7

Filter reviews by category

Showing 1-25 of 70 reviews

Elizabeth K.
11/2024
5.0
house cleaning, blind cleaning, carpet cleaners, glass repair
  + 2 more
They did an excellent job of getting my home ready for a walk through with my landlord. I got my entire deposit back!
Description of Work: House Cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$770

Erin A.
07/2022
5.0
carpet cleaners
  + -1 more
We contacted them for an emergency move-in carpet cleaning. They did a great job!
Description of Work: Carpet Cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$680

Mary C.
04/2021
5.0
glass repair, house cleaning
  + 0 more
Sofia and her crew did an outstanding job, if we were staying in this state I would hire her to do monthly cleaning. Superb job !!!!!!
Description of Work: Detailed move out house cleaning

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Paula S.
03/2021
5.0
house cleaning
  + -1 more
Professional and thorough. Exceeded my expectations. Top to bottom cleaning.
Description of Work: House Cleaning

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Raymond C.
02/2021
4.0
glass repair, house cleaning
  + 0 more
It went very well. Some things didn't get done because of time limit. They can be done at the next viset. Other wise she did a great job and would like to have her back again
Description of Work: First time house cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Trudi G.
10/2020
5.0
house cleaning
  + -1 more
They did an amazing job. Will definitely use in the future.
Description of Work: Move out clean

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Caleb H.
07/2020
5.0
glass repair, house cleaning, home & garage organization
  + 1 more
Awesome. They came in with happy attitudes, and left us with a home that would look brand new if we repainted. I highly recommend them.
Description of Work: House Cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$450

jean D.
12/2019
1.0
house cleaning
  + -1 more
I had to cancel this appointment due to a death in the family I asked for a refund of the 83.00 that I paid to this date haven't received my money. Is this normal for your clients? $83.00 is a lot for me to lose, I have called but no reply.
Description of Work: no, I had to cancell
Rating CategoryRating out of 5
$83

Response from Sofia's Cleaning Express
Hello [Member Name Removed], I'm sorry to hear this. But I don't seem to find your information on my list. Where did you send your money to? If you could please send me your number so I can get back to you.

Jennifer S.
10/2019
5.0
glass repair, house cleaning
  + 0 more
Excellent. Thorough and efficient, several light fixtures dusted.
Description of Work: Floors, bathrooms, some windows and doors.
Rating CategoryRating out of 5
Yes, I recommend this pro

Chris T.
10/2019
5.0
glass repair, house cleaning
  + 0 more
The crew was very friendly and did an impressive job! Will definitely hire them again. Thanks for your service.
Description of Work: 1500 sq ft house

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Carole A.
09/2019
2.0
house cleaning
  + -1 more
They were 2 hours late but did call and let me know. When the job was finished, (I felt they could have been more complete) they tried to have me pay an extra $40.00. I refused and they tried to bargin with me. I said no and paid the agreed upon price, later to find out my son had tipped them $20.00 beforehand. Will not recommend them to anyone!
Description of Work: Kitchen with microwave, stove, oven and inside refrigator. Two bathrooms

Rating CategoryRating out of 5
quality
2.0
value
1.0
professionalism
3.0
responsiveness
4.0
punctuality
3.0

$185

Response from Sofia's Cleaning Express
Hello, Sorry you feel this way. The incident on arriving 2 hours late was due to one of the employees leaving the key in the car. I do apologize for that. About the extra $40, that was taken into account for the reason being that we went a bit over the exceeding time. As for the tips, we never expect being tipped. Thank you for the feed back, I'm sorry you didn't have a great experience with us. Sincerely, Sofia

Melanie P.
09/2019
5.0
house cleaning
  + -1 more
Excellent. Sofia was prompt and clear in her communication with me. She arrived on time and was professional. The house looked fantastic when she and her assistant were done. I specifically requested cleaning of the inside of the garage door - and I was not disappointed. Sofia forgot to take before and after pics (they would have been good ones). I highly recommend Sofia.
Description of Work: Cleaning of empty house we are selling. 1475 SF.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Response from Sofia's Cleaning Express
Hello, Thank you for your kind review! We are glad that you were satisfied with everything! We work our hardest to make sure everyone is pleased with the cleaning. Your kind words are very much appreciated.

Catherine K.
07/2019
5.0
glass repair, house cleaning
  + 0 more
Excellent experience. They were friendly and professional, did more than I expected; organized as well as cleaned.
Description of Work: Deep Cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Chris B.
06/2019
5.0
glass repair, house cleaning
  + 0 more
Very well,they’re now coming on a regular basis!
Description of Work: General house cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Yvett M.
06/2019
5.0
glass repair, house cleaning
  + 0 more
The ladies were very nice and worked hard. They did a great job.
Description of Work: Deep clean of the entire house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

MaryAnn W.
06/2019
5.0
glass repair, house cleaning
  + 0 more
Great work - Windows sparkle - bathroom clean was perfection and my floors look so good I've started wearing socks only inside! Both Sofia & Angelica were a pleasure to work with.. will hire again.
Description of Work: Bathroom, Windows inside and out, clean hardwood floors

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$240

Stephanie F.
04/2019
4.0
house cleaning
  + -1 more
Left me with a sink full of dirty dishes Did not scrub the kitchen floor thoroughly spots were left on floor
Description of Work: Clean Kitchen clean living room and dinning room

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
4.0
responsiveness
3.0
punctuality
5.0

$125

virginia B.
03/2019
2.0
house cleaning
  + -1 more
Didn't call when unable to locate my home. I had to call company & then go meet them . A few Small Items were broken during cleaning ( accidents happen) BUT they never mentioned it. Asked them to concentrate on higher cleaning during their 3 hrs as I have a bad shoulder. Didn't happen. Expected tip - when none given- not even a good by. Good By to Them
Description of Work: promotional home cleaning

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Bruce P.
02/2019
5.0
glass repair, house cleaning
  + 0 more
Sofia was prompt and her team did an excellent job. We were very pleased and satisfied with the work and results. Our house sparkled and is ready to sell. Our Realtor also took her business card for future clients
Description of Work: Overall House Cleaning in Preparation for Selling Home

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Lisa T.
02/2019
5.0
house cleaning
  + -1 more
GREAT. Sofia responded to my request immediately. She was on time, explained what she would be doing, and her plan. She let me know when she was close to being done. I felt completely comfortable with her and her staff in the house. They were efficient, friendly, professional, and did a great job.
Description of Work: Entire deep cleaning of house, top to bottom

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Annette Z.
09/2018
3.0
glass repair, house cleaning
  + 0 more
Three ladies showed up barely spoke English. It was hard to communicate with them. They spent 4 hrs and only cleaned bathrooms (3 of them) from eye level up. The kitchen was done but not the inside of the oven. Living room was cleaned. None of my bedrooms were touched. My shower curtain in the master bath wasn't put back up correctly. I don't think it was worth the price paid.
Description of Work: Cleaning house

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
5.0
punctuality
5.0


Response from Sofia's Cleaning Express
Hello [Member Name Removed] we are so sad to hear that you weren't satisfied with our cleaning. We're sorry to say but there was not much that could have been done due to the fact that the house was not prepared for a cleaning. If the house would have been a bit organized it would have been a lot more easier to move around and clean. My team thought that they did not accomplish what needed to be done but for them it was impossible to finish with such a mess. But again my apologies. If you need organization before a cleaning we can gladly help you with that. Thank you!

Sue P.
08/2018
5.0
house cleaning
  + -1 more
Sofia's team showed up when they said they would and did a marvelous, thorough job. We will definitely be using her services again!
Description of Work: house cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Jim G.
05/2018
4.0
gutter cleaning
  + -1 more
He was over an hour late. Once he got here every thing went good.
Description of Work: clean gutters

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
3.0

Yes, I recommend this pro
$120

Laurence S.
03/2018
2.0
house cleaning
  + -1 more
I've had housekeepers for over 30 years, so I have experience with what to expect when hiring a housekeeper or cleaning service. I was pleased that, this time I had Angie’s List to cut through the trial and error of finding someone; but if Sofia's Cleaning Express gets and "A" rating on Angie's list, I'd hate to see what a "C" rated company would look like. When I called for the appointment I explained that we had a regular housekeeper (every 2 weeks) who took wonderful care of us but that she was temporarily unavailable. I explained that, due to the regular and very thorough cleaning, there was no deep cleaning involved, just kitchen and baths, and then dust and vacuum the living/dining room, family room and one bedroom. My 1st clue that this might not be what I hoped for was when the two cleaners showed up without a vacuum. Less than two and a half hours and $175 later ($70/hr. - $35/person) they left for their next job. And while the house was cleaner than when they got here, the quality of the work was no more than average, and NO WAY worth $35/person/hour! I don't blame the people who showed up and did the cleaning, they were very nice and worked nonstop. But they don’t have time to really do quality work because they need to finish up and move to the next job. And you can bet the folks doing the actual cleaning aren’t making anything like $35/hr.! And don’t give me any BS about “company overhead”; they were not driving company vehicles, certainly didn’t even have a company vacuum, etc. So, unless you want to pay an exorbitant price for mediocre to average work, try some other housecleaners. Or maybe the folks using Angie’s list think this IS “A” grade cleaning; and that thought is appalling.
Description of Work: Housecleaning

Rating CategoryRating out of 5
quality
3.0
value
1.0
professionalism
3.0
responsiveness
4.0
punctuality
3.0

$175

Alan F.
03/2018
5.0
house cleaning
  + -1 more
Sofia's crew arrived on time and got right to work on cleaning the apartment. They worked hard during their time there, and notified me when they were close to finishing so that I could return and lock up. The place looked great!
Description of Work: Apartment cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
    • 1(current)
    • 2
    • 3

Contact information

8530 Steilacoom Rd SE #33, Olympia, WA 98513

http://www.sofiascleaningexpress.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed

Licensing

Bonded

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

House Cleaning,
Glass and Mirrors,
Carpet Cleaning,
Home and Garage Organization,
Gutter Cleaning,
Blind Cleaning

FAQ

Sofia's Cleaning Express is currently rated 4.6 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: Closed

Sofia's Cleaning Express accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
Yes, Sofia's Cleaning Express offers free project estimates.
Yes, Sofia's Cleaning Express offers eco-friendly accreditations.
Yes, Sofia's Cleaning Express offers a 5% senior discount.
Yes, Sofia's Cleaning Express offers emergency services.
Yes, Sofia's Cleaning Express offers warranties.
Sofia's Cleaning Express offers the following services: House Cleaning. Move in & Out Cleaning, Post Construction Cleaning.. Shower Glass Specialist Your Glass will look like new .

Contact information

8530 Steilacoom Rd SE #33, Olympia, WA 98513

http://www.sofiascleaningexpress.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed