SERVPRO OF OLYMPIA, INC.

As a first-time homeowner, I have plenty to learn and am seeing firsthand how hard owning and maintaining a home is. Tom was kind beyond belief and from the moment I called him, panicked about an issue at my home, he provided reassurance and came to assess the very next morning. Tom explained what he saw, provided what I needed, and was both compassionate and lighthearted throughout. I am overwhelmed by the kindness and knowledge of Tom, and will never look further for help in my home.

Very well! Very professional, on-time and did a great job!

I requested a quote via Angie's list. 20 days later, I have not heard from anyone. At this point, the job was completed by another company.

The business owner was extremely professional and reasonable compared to the competition. I would use him again in a heartbeat.

They removed the damage flooring and dried everything out quickly and efficiently.

It took them a couple days to respond. They were supposed to evaluate my flooring for my insurance company to see if it could be repaired. As far as the insurance company told me, this was never done.

Very well, he even called ahead and was able to arrive earlier than planned. Very personable young man. We had a couple of areas that had urine from our dogs. He couldn't guarantee removal completely, but he was able to do a great job on them.

They brought an ice blaster and used than if the whole house, removed all of the mold, and repaired the water damage.

It went great! The tile and grout look clean and so do the carpets. The guys arrived on time and were a joy to work with. They will be the company we use from now on for carpet and tile cleaning.

The carpets looked great. They were puntual and worked fast.

Very pleased and would recommend ServPro to anyone. Very professional and friendly.

The two-man crew was punctual, professional, courteous, and friendly. They explained the process before starting, and cleaned our wall-to-wall carpet in about 1 hour. I am very happy with how clean the carpet is, and will definitely use them next time. And they were less than half the cost quoted me from another cleaning service! Bonus - we got 10% off with their coupon we found on Angie's List.

Tom showed up right on time and started the carpet cleaning right away. They did an excellent job on our 9 year old carpet in a quick and professional fashion. Tom even helped me break down a bunk bed and moved out of the house for me! I definitely recommend Servpro of Olympia!

Great. Everyone was very nice, fast and professional.

They did a good job and were friendly.

Knowledgeable professional, good results.

We contacted Servpro via Angie's list. Karen called back approximately 15 minutes after sending the email. One of our preferred dates was available and we scheduled the appointment. Tom and Bryan arrived promptly at the scheduled time on the day of the appointment. Both were extremely professional and friendly. They did an excellent job and the carpets looked great. They completed the job in an hour. A couple of days later Karen called to see if we were satisfied with the job. We would highly recommend Servpro of Olympia.

Best service ever, we are follow up users. The service this time was excellent just as it was before. On time, fast, curtious and friendly.

Excellent. Very professional. Would absolutely use again.

I've used their services twice. Excellent service. Friendly and honest people. Very reasonable fees. I strongly recommend and would use them again.

They Arrived on time, walked through and assessed each room to check for problem cleaning areas, pretreated an area in one room, and went to work They turned on a large machine inside the Van outside, ran the hose all the way in the furthest room and begin to clean each room until they worked their way out of the house. While one guy steam vacuumed, another guy went behind him with a carpet rake. The entire process was about an hour. They were in and out. The carpets were usable after a few hours but we just waited well past that. The carpet was sooo dirty and they were transformed in an hour.

This carpet cleaning went very well . The cleaners were prompt, friendly, happy to answer our questions, and gave us good information about the longevity of our carpets.

Perfect, they showed up right on time after an earlier call to say they were on their way. Very professional, courteous and friendly. One crew member had sat a spray bottle of spot treatment cleaner on our cocktail table and the lead was right on it to clean up a small mark that it left. He actually said he would come back the next day and repair the table, (i could barely see the mark) I told him it was not necessary. The next day we got a call form him and he came out and and resurfaced the table in our garage. I could not believe the job he did on that table it was 15 years old and had many marks and when he was done it looked like it was new. I told him he should be a finish carpenter, he laughed and said he likes working with wood and was glad we were happy.! That was way above and beyond the typical cleaners we have had in the past. Oh by the way our carpets looked great too and the pet smell was gone as well. We told him he would be getting a call to come back after the holidays...

The price was competitive. The owner came to check the work. He did not like the way they tried to remove a spot and he got on his hands and knees to clean it himself.

A good experience. As we have four large dogs who spend time indoors, the carpet was in dire need of a cleaning upstairs. Downstairs, the carpet had suffered a flood. We were warned some spots might be left upstairs, while downstairs would likely look even worse. We decided to go through with the cleaning, mindful of these warnings. The two gentlemen who cleaned the carpets were pleasant and focused. They even cleaned a large area rug. In the end, I think even they were surprised by the carpet. It looks very good upstairs. Downstairs looks as good as can be expected. (And feels good to our bare feet.) In short, we're satisfied customers.