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RROC Exteriors

Roofing, Gutters, Siding,

About us

I have spent the last 20 years in home improvement working my way up from the bottom. Through the years, I have never lost focus on one thing; something I learned at a young age and that is Results Regardless Of Circumstances (RROC). Through my 20 year journey, I have found that hard work is paramount. The home improvement industry is filled with stories of homeowners having bad experiences. We wish to change that for our customers. I have spent my career learning how to navigate these challenges while also creating long-lasting relationships with the best manufacturers in the business backed by the best warranties available. We understand that your home is your biggest investment. Although it's beyond that; your home is your castle, your sanctuary, where you raise your children and build memories. This is the reason why your decision to hire a contractor can be so daunting; making sure they are the right fit for your family. Our promise to you is to deliver the very best products and warranties at the fairest price out there all while making it a stress-free process. Call or click for your FREE estimate today!

Business highlights

Family Owned & Operated

Services we offer

Expertise in Roofing services, Gutter replacement, Siding, Windows

Services we don't offer

Don't see your need on our list of services? Give us a call to further discuss your needs!

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Reviews

5.011 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 1-11 of 11 reviews

Jamie E.
08/2022
5.0
gutter repair, roofing
  + 0 more
Like all homeowners I did my 3 quote diligence to make sure I was getting the best bang for my buck. Interestingly enough, RROC was the only company that showed initiative to win my business. The other companies bids were equal in cost but for less quality/warranty or they just never showed up to do the bid. RROC Exteriors -specifically the owner Matt impressed me in so many ways! His approach to customer service is exactly what we all should want in a contractor- direct, caring and compassionate (no sugar coating fluff or hidden things in bids), top notch quality products offered, extensive explanation about the products and a follow-up that shows that he cares about the homeowner and the credibility of his company! When the crew came out to do the roof, they were punctual, respectful and very hard working! Even the office staff was respectful and helpful with changes to our start date (due to tsunami warnings here at the beach where I live). I absolutely would recommend that you give RROC Exteriors a chance to show you what it really looks like to take care of clients!
Description of Work: Roofing, Gutter Repair & Replacement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

steve D.
04/2022
5.0
roofing
  + -1 more
The roof looks great. The job was completed in 3 days and the crew was very professional and hard working. We are very pleased with the quality and value of our new roof
Description of Work: roofing
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from RROC Exteriors
Thanks so much! It was a pleasure to serve you!

Chris G.
03/2022
5.0
gutter repair, roofing
  + 0 more
Good. We've never had such an undertaking before. It wasn't without hiccups, but was promptly taken care of to satisfaction. They definitely are a hardworking company!
Description of Work: roofing and gutters

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$31,000

Response from RROC Exteriors
Thanks for allowing us to serve you! It was our pleasure!!!

Gene H.
03/2022
5.0
gutter repair, roofing
  + 0 more
Fantastic work 👏 . Love the roof and perfect gutters. Would love to work with them again.
Description of Work: roofing and gutters

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from RROC Exteriors
Thank you so much! It’s a pleasure to serve you!

Yolima G.
02/2022
5.0
roofing
  + -1 more
Performance was excellent from start to finish. Outstanding job with total attention to details and execution of the job. Matt Krom is a man of integrity and honor, and stands apart from any other contractor! Thank you Matt.
Description of Work: roof / gutters
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from RROC Exteriors
Thanks! We have the best customers! It’s always a pleasure to serve you!

Melissa S.
02/2022
5.0
roofing, siding, replacement windows
  + 1 more
RROC exteriors met and exceeded our expectations of what a company could do. Matt and his roofing crew completed a magnificent project. We have a beautiful roof with a 50yr warranty, which means we don't have to worry about the rain anymore. The crew worked hard and cleaned up our yard better than the way they found it. RROC were easy to contact, deal with and honest! Matt did not want to place a new roof on rotting wood and to be sure our new roof was going to have a strong foundation, he replaced them all. The bad thing about RROC is that they did such a great job, we won't ever need a new roof again, and the good thing about RROC is that they do windows and siding too! If we ever need those for our home, we know who we are going to hire 100%.
Description of Work: Replaced roof

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$15,000

Response from RROC Exteriors
Thank you so much! It was a pleasure serving you!

Mark E.
02/2022
5.0
roofing
  + -1 more
I chose RROC after seeing the quality work done for my neighbor. The work was done on time and the work quality was excellent.
Description of Work: roofing and gutters.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from RROC Exteriors
Thank you [Member Name Removed]. It was a pleasure serving you.

Courtny L.
02/2022
5.0
roofing
  + -1 more
I am extremely satisfied! Matt was great from beginning to end! The project started earlier than expected, which was good for me since I had some minor roof leaking. He and his team were extremely professional. I would definitely hire him again! Thanks for my new roof!
Description of Work: roofing

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$15,000

Response from RROC Exteriors
Thank you so much! As always it was a pleasure serving you!!! We have the best customers!!!

Ruth T.
02/2022
5.0
siding
  + -1 more
Job went great! I highly recommend RROC Exteriors, I will use him again.
Description of Work: Home Siding

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$18,378.36

Bruce L.
01/2022
5.0
roofing
  + -1 more
We had asked for the worst case scenario price for the roof and glad we did because that's what it ended up costing us but it could have been even higher except that the company stood behind their bid even when the cost of lumber, labor and disposal of old roofing material was more than they expected. Our roof presented some problems but they stuck to their bid! The work was done quickly--surprised us at how soon it was completed. Workers were for the most part non-English speaking but friendly and courteous and clean. As far as we know everything they said they were going to do to repair the roof was done. We are not roofing experts, nor did we verify that the work being done or material being used was what we had agreed to but we felt like the owner who met with us initially was honest and we trusted that we were being treated fairly and honestly. The area was cleaned before they left each night and cleaned after completing the job. Because they had to pull the old roof sheeting off, I went up into the attic afterwards and there was very minimal debris that was left behind--I had feared the worst but was pleasantly surprised. After I went up on the roof, there was one "soft" spot that I was concerned about. I called the owner and he came out a few days later to check on it. He said it was caused from the direction of the grain of wood on the sheeting and nothing to be worried about. I went back into the attic and could see nothing that looked like a flaw so once again, we have trusted that the owners explanation. He said that he would come back out in about 6 months to reinspect that spot. Happy about that offer! We have had some torrential rains since we got the new roof put on in September and so far--NO LEAKS which is a happy thing for me! Over-all, we were satisfied with the company, the work done and how we were treated.
Description of Work: Roofing
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from RROC Exteriors
Thank you [Member Name Removed]’s! It was a pleasure serving you!

Albeir M.
01/2022
5.0
roofing
  + -1 more
James, Matt, and everybody at RROC Exteriors is wonderful to work with. these guys explained everything in details, and provided competitive rates for quality materials, and services. Matt and his crew went above and beyond, they even replaced the metal sheets around the chimney without any extra charges. the new roof looks amazing, and is warranted for 50 years. the crew cleaned around the parameters after the work was done. I am so pleased with everything they did. these guys are great, wonderful, experienced, and above all they operate with honesty, and integrity. I highly recommend this company. Thank you James, and Matt for all the hard work, and wonderful craftsmanship :)
Description of Work: Shingle roof replacement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from RROC Exteriors
Thank you for allowing us to serve you! It was our pleasure!!!

    Contact information

    2607 Martin Way East Suite 201, Olympia, WA 98506

    https://rrocexteriors.com/?page_id=32

    Service hours

    Sunday:
    Closed
    Monday:
    9:00 AM - 5:00 PM
    Tuesday:
    9:00 AM - 5:00 PM
    Wednesday:
    9:00 AM - 5:00 PM
    Thursday:
    9:00 AM - 5:00 PM
    Friday:
    9:00 AM - 5:00 PM
    Saturday:
    Closed

    Licensing

    Bonded

    Insured

    Licensed*

    Trade License Number
    RROCEE*796LM
    Trade License Locale
    WA
    Trade License Authority
    Washington State Department of Labor & Industries
    Trade License Expiration
    06/14/2025
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Roofing,
    Gutters,
    Siding,
    Windows

    FAQ

    RROC Exteriors is currently rated 5 overall out of 5.

    Sunday: Closed

    Monday: 9:00 AM - 5:00 PM

    Tuesday: 9:00 AM - 5:00 PM

    Wednesday: 9:00 AM - 5:00 PM

    Thursday: 9:00 AM - 5:00 PM

    Friday: 9:00 AM - 5:00 PM

    Saturday: Closed

    RROC Exteriors accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
    Yes, RROC Exteriors offers free project estimates.
    No, RROC Exteriors does not offer eco-friendly accreditations.
    No, RROC Exteriors does not offer a senior discount.
    No, RROC Exteriors does not offer emergency services.
    Yes, RROC Exteriors offers warranties.
    RROC Exteriors offers the following services: Expertise in Roofing services, Gutter replacement, Siding, Windows
    Don't see your need on our list of services? Give us a call to further discuss your needs!

    Contact information

    2607 Martin Way East Suite 201, Olympia, WA 98506

    https://rrocexteriors.com/?page_id=32

    Service hours

    Sunday:
    Closed
    Monday:
    9:00 AM - 5:00 PM
    Tuesday:
    9:00 AM - 5:00 PM
    Wednesday:
    9:00 AM - 5:00 PM
    Thursday:
    9:00 AM - 5:00 PM
    Friday:
    9:00 AM - 5:00 PM
    Saturday:
    Closed