NW Pro Services Inc

The NW Pro bid for our job was very low compared to other bids and unlike the others, it was an exact figure instead of a rather large range. The bid was based on the estimated number of man hours and in the event it worked out to be fewer hours the price would be cut accordingly. I was afraid that with such a low bid, the painters would be inexperienced. Nothing could be further from the truth. The washing and painting crews were journeymen, absolutely professional and very experienced. They were also smart, very responsive and a pleasure to be around. Our house is quite large and we have a 500 foot asphalt driveway and a parking area. Two workers washed the house in a day, I've never seen it so clean. Then the painters came in. Three of them took an entire day caulking and preparing and then 5 whole days to paint. A single washer returned for 2 days to wash the driveway and parking area. Everyone shared the same philosophy: they would work until both I and they were satisfied. I expect their standards were higher than mine! The contractor was very responsive, I believe he visited the job site every day and talked with me in person or by phone every day. Really, everything went much more smoothly than I anticipated and I am very, very pleased, the house just looks terrific. I do not hesitate to recommend them very highly.

I was totally impressed with NW Pro. When Jay came to do the bid he was a pleasure to business with. He clearly explained my options, the services they offer and the services he recommended for the future to avoid needing moss removal in the future. The price he offered seemed good, but I went ahead and got other bids to see how his would compare. The others were more expensive and they also charged more for yearly moss treatment (and tried to rope me into doing it much more often than Jay said was necessary) On the day of the service, they arrived on time, did a great job cleaning my roof, removing moss, cleaning the gutters and treating for moss. The young man who did the job was on time, friendly, and even checked in with me to a few times to be sure I was happy with how everything was going and with the clean up. He cleaned up thoroughly - the heaps and mounds of pine needles and moss disappeared and my yard, carport and deck looked better than they did before he came. I wish I remembered his name so i could thank him here. All around stellar service, I highly recommend them!

We found the NW pro services was one of the few contractors that would clean standing seam metal roofs. Since our home is quite large and the pitch is not great enough for pine needels or branches to get blown or fall off on their own, we need to get our roof cleaned and inspected every couple of years. We found from other customers on Angie's List that they did a great job and customers raved about their work. We decided to use them to do our roof. We contacted Jay and he set up a date and time to do our roof with a reasonable price quote. Tyler was sent out to clean our roof and he did a fantastic job. Not only removing all of the debris from our roof but also cleaning up with no debris left on our deck, garden or yard. We will definitely use NW Pro Services again for any additional roof work.

Two workers powerwashed my very large and very mossy concrete tile roof in about 8 hrs. This included cleaning the gutters and applying zinc moss prevention. They also offered and cleaned a gazebo roof which I did not expect and did not charge extra. The cleanup after (a big mess) was thorough and they replaced two broken tiles on the roof. That two guys did this all in one day is impressive! I highly recommend this company and will continue to use them in the future.

A very complete job was done, including extro attention to many details. The mobile & carport were washed & cleaned & now looks like new. The pictures taken after the job was finished was accepted by the insurance company & was reviewed very well. The cleaning involved many factors & when done showed no evidence of the waste created by the cleaning. Another job very well done. The best value for what was charged.

Did their work diligently and as quickly as possible. Did a good job of cleaning up the debris and removing it from the property.

Great. Jay came out Friday, gave the estimate, scheduled the work for this monday, & came out this morning to do the job. The job was done in the morning & at the bottom of the estimate range. The quality of the work was great. Replacing a section of blown off shingles is not easy. They did the work so the patched shingles blend into the older shingles & made the metal roof hip look like new. This company is great. Both times I have used their services they have gone above and beyond any expectation in terms of workmanship, recommendations and delivery on services. I would highly recommend them.

Jay Tanner did what he said he would do, when he said he would, and the finished results were just exceptional. A previous roof cleaner's attempt to clean the roof (approx 2000 sq ft with high pitch) resulted in a hot mess! The roof didn't even look like anything had been touched, even though I could see him on the roof. My husband, the nay sayer, who never says out load if a job has been done well has uttered several times since Jay's team completed the work that we will definitely have them back to clean our roof, etc. Job well done Jay and team!

They showed up, talked to us before starting, did the work, cleaned up, and finished. When they left the buildings looked great and you didn't know they had been there. They finished earlier than estimated and left having gone the extra mile during the job.

Both workers were friendly and hard working from start to end. Cleaned up afterwards and moved all necessary furniture out of the way before they began. Extremely pleased and will use next year again! Gave them a B on responsiveness due to the 2 weeks to get them here. They are too good and have a lot of work to do. All professional equipment was used, not a handy man type of company but very professional.

I hired NW Pro Services to work on my mother's house in Centralia. The work crew arrived promptly. they were friendly, professional and prepared to go right to work. The work was completed within the time frame they estimated and then the guys helped move some of the patio furniture back into place after they were finished. I will happily hire this business again!

NW Pro Services, to credit of its Owners, were prompt and extremely professional in every facet of the job. They provided the most competitive proposal including offering exceptional recommendations which improved the appearance and quality of the finished work and extended life and warranty of their work; something other bidders did not consider or offer. They started work right on schedule and; through close supervision of its workforce and coordination with me, they overcame a couple of unanticpated obstacles including bad weather, finishing the work in exceptional time and without added or hidden costs to me.The highest quality of work and ethical behaviour were always apparent priorities which assure me that I received the best value. Thanks for a job well done!

Excellent experience! On time, clean and thorough. Highly recommend NW Pro Services.

Great job! Jay and his crew were professional and we are very pleased with the quality of the work. WE would easily use NW pro services again and recommend them to others.

Jay is a quality owner who personally comes to start the job and negotiated a fair price prior to doing the job. The prep of the deck was superb! They came a week before and did a thorough pressure wash. The prep and staining crew led by Bubba were very punctual, courteous, and professional. The final prep was solid. The staining operation went well. They went above and beyond to provide quality service. I would highly recommend this business. Top notch!

We bought the house in 2011 and since then we've had two other service providers clean the roof. Both providers did an OK job and committed to perform a "maintenance" clean-up the following year. Unfortunately, neither one of the providers' "moss-control" worked as the following year the moss was back. When contacted the following year, neither one of the providers responded or showed up. So this year, I decided to look for a more reliable provider who will be a long-term service provider. Contacted and interviewed several providers through Angie's list and selected N.W. Pro Services based on Angie's List references. Contacted Jay (co-owner) and had multiple conversations with him to ensure that they were a legitimate and reliable business. He answered all my questions and although they are located in Olympia, he agreed to take this job (in Sammamish). The main house is 3400 Sq Ft and has a red tile roof and the boat/RV garage is about 800 Sq Ft and has a composition roof. Rick (co-owner) and his team worked all day for two consecutive days and did a thorough job of cleaning the roofs, the house, deck, and the surrounding areas. The house roof (normally red tile) had become discolored (almost black) due to the moss but after the cleaning, it looks beautiful. We were thinking about repainting the house and the garage but after Rick and his team were done, the roofs as well as the house and the garage look great. We won't need to paint it for a few more years. Although N.W. Pro Services was more expensive than the other providers, they were much more responsive to my requirements and did an excellent job! I've asked them to return next year to do a maintenance cleaning to control the moss. I hope that they stay true to their word and show up.

Quick response, immediate quote, started work next day, great care, excellent quality, immediate attention to issues and concerns and final bill was less than original quote. House looks great, best job of house painting I ever had!

It looks great. they removed all debris and protected the plants next to my home.

They have done a good job over the years and probably extended the life of the roof by some years. They also helped find a tiny gap between the siding and the trim which a Douglas squirrel had used to get into my attic and make mess. Other remedies did not stop this guy and it was so good to block him out. This service cost about $300 per year and included zinc application for moss. The house is surrounded by trees so keeping the roof clean is a must. The trim painting went well and cost about $800 and included a deck railing.

We've used NW Pro in the past and have been happy every time.

Very satisfied. They responded promptly, was able to get me scheduled in a timely manner. Performed the services as scheduled at a very reasonable price. I would most certainly use their services again in the future.

The service went very smoothly, they showed up on time, and performed well! I arrived home after they were done, and I couldn't believe how much better my house and entire property looked! I have a ton of concrete around my house, to include driveways, and two patios. Everything looked spotless! The back patio was so clean it even looked like they had edged the lawn! My fence which was in terrible shape now looks brand new, I can't believe that I was considering to paint it The house and the roof look great as well. Every piece of concrete on my property that could be cleaned was cleaned spotless, to include piles of bricks we haven't laid out yet, and were gathering moss. They worked hard all day my wife said. We are very pleased with this service, and we would definitely use them in the future.

Did a great job in a timely.courteous manner.

Swallows were trying to build a nest near the dormer, so they removed the nest and added a piece of wood to prevent that in the future. The workers came back afterwards to give some of the trim a second coat and to catch any small areas that were missed. They were polite, careful with the landscape, and left things all picked up.

Firm did not show up for the estimate appointment nor have the courtesy to call and cancel.