Northern Pacific Exteriors

We got eight quotes for our windows and siding project when we decided on Northern Pacific Exteriors. Mark made an immediate impression of someone who takes pride in his work. The things that really stood out to us were they use actual trained and certified employees rather than random subcontractors, they gave us a realistic timeline for project completion, and their service warranty was straightforward and reasonable. Everyone who worked on our project was excellent. They noticed a couple windows arrived scratched and ordered replacements immediately. If something didn't look right, they fixed it without us having to say anything. Michelle and Stephanie stayed in constant communication with us throughout the project. When everything was done, Mark and Ben came out a couple times to ensure that everything settled right and we were happy with the results. We were so pleased we had them replace our roof as well. I have been recommending this company to anyone who will listen.

This crew was amazing. We had a big two week project to re-roof a historic home and Net Shed on the Gig Harbor waterfront. It was essential to get it right and preserve this beautiful property. The NP crew showed up every day on-time and worked HARD for two weeks. They cleaned up after themselves every day and left the job site looking clean. The work was fantastic and we are really glad we chose NP o do the work.

Northern Pacific Exteriors is the best company we have worked with in our 13 years in our home. We have used them for both siding and roofing, and have been thrilled with the results each time. The entire staff is friendly, thorough, and professional- they are always easy to reach and answer any questions thoughtfully.The work is always done on time, and every interaction is positive. We have recommended them to others and will continue to do so. You will be dealing with an honest company that does quality work, and you'll be thrilled that you selected Northern Pacific Exteriors!

We hired NPE to replace our roof. I also hired them a year ago to replace the siding with Hardie Plank, so we are repeat customers. The roof is a 50 year roof and was built to increase the airflow through the attic so it will not get so hot upstairs in the summer. NPE only uses superior products in their construction projects and the roof is absolutely beautiful. Having a fifty-year roof, and also the residing of the house, will be great selling points when, if, we decide to sell. NPE works with the customer and puts them first. A few changes came up during the process and NPE managed the changes without any hassle. NPE hires its own employees so you don't have to worry about subcontractors that have no vested interest in the company. Their workers are all very nice. and very professional and extremely hard workers. I would hire NPE again in a second and will probably hire them in the future for projects as they arise. If you hire NPE you won't be disappointed!

I literally cannot recommend this company enough. From the hardworking crew that perfectly resided our house. To the amazing, organised and friendly office staff, who kept us up to date with every minute detail. Ifnyou need any sort of exterior work doing they are the ones to go to!

A very positive customer service experience. From the first call, staff were polite, professional, and asked detailed questions. Kurt, in particular, was very helpful. During his on-site estimate he was very thorough in going over NPE's process, presenting us with different options for our new roof, and following up that same day with a written estimate. He was also responsive to several follow-up emails we sent. We obtained several bids and NPE's prices were competitive. In the end we went with another roofer but only because they were a referral from a friend who had direct experience using them. If we had another roofing or siding project in the future, we would definitely consider NPE.

We just completed a major interior remodel of home and were preparing to have the exterior painted. Unfortunately, the previous owners had not maintained the home and it was necessary to side over the existing solid cedar logs. As we previously were custom home builders, we knew this was not an easy re-siding project. Fortunately we met Mark from Northern Pacific Exteriors (NPE) and he explained in detail their complete job process and the level of workmanship we could expect. He also had his Construction Foreman, Ben, meet with us to discuss the unusual construction of our home and to elevate any concerns we had. Based on our positive discussions, we hired NPE to side and re-roof our home. The team at NPE provided us with detailed information about our two projects, kept us informed of scheduling, deliveries and the work that would be completed. Each of the foreman on site were easily approachable for questions and concerns. Any issues we had were quickly resolved. The crew were courteous, respectful of our property, always on time, and made sure to keep a neat and safe workplace. All the employees of NPE take pride in their work and provide excellent customer service. This project turned out better than our expectations and our home is now beautiful. We highly recommend hiring Northern Pacific Exteriors for your siding and roofing needs.

After vetting several companies, I landed on NPE and I am happy I did. You may pay a little more, but you truly get what you pay for. NPE is incredibly communicative before, during and after the project. I unexpectedly had to have an electrician come to move my meter as part of the siding replacement activities and NPE coordinated seamlessly with the electrician. The crew was here Monday-Friday, on time every day working carefully and continuously to get the job done. The end result is absolutely beautiful! We would definitely hire them again for future jobs.

From the first contact we had with NPE to the last, they have always been very professional. When we met with Mark and Kurt to discuss our needs and what they offer they were knowledgeable and honest and were not high pressure. The office team, Michelle and Lisa, provided daily updates on our home project and were always happy to answer any questions we had. The tear down and installation crews were professional and did an excellent job. After the project was completed we had a minor concern and contacted the NPE office staff who were quick to respond and send a company representative out to look at the concern and address it. We could not be any happier with the entire NPE team or the work they did with our siding!

Absolutely worthy of five stars! Northern Pacific Exteriors is a top notch company. From scheduling appointments, on site work, clean up, roof quality… it’s all done perfectly. The office staff is kind and helpful; providing daily updates of progress and what to expect with scheduling the next day. The on site crew works efficiently and is so courteous. They clean as they go and leave each day without a single mess. The quality of our roof is exceptional! No detail was missed and everything looks beautiful! I cannot recommend this company enough - they operate with honesty and integrity, while completing each job with excellence!

Definitely hire Northern Pacific Exteriors (NPE) if you want high quality meticulous work done efficiently, safely, and right on budget and schedule. I purchased my first home ever in 2019, but it needed major refurbishments (which is part of what put it within my reach financially). All of my neighbors advised me to get this James Hardie siding, so I researched the brand, submitted an inquiry through their website, and was contacted by NPE. They provided a quote for the siding so I knew what to budget for, but the roof needed to be replaced first. I used NPE for my roof replacement since I knew I was planning to use them for my siding project, and drew up a multi-year financial plan to tackle these projects. On both jobs, NPE's team worked efficiently and did an outstanding job. The guys showed incredible attention to detail and I could tell they all really took pride in their work. In addition to the siding installation, they took out a chimney that had considerable rot, and installed a new window to in its place to bring the light in. This also meant fixing the roof line. They were able to handle everything and there were no surprises, NPE delivered exactly what they promised. The best part is that now my house actually holds the heat in and feels like a home now. NPE is worth the investment!

Excellent service. Additional work was needed to provide a superior result and it was explained to me as we went along. Everything went very smoothly from beginning to finish.

In March 2022, I had NPE re-roof my son-in-law's manufactured home. They did a great job and it was fairly priced. There were a couple of hiccups along the way but they were all addressed to my satisfaction (and better than I would have expected). I recommend Northern Pacific Exteriors.

Everyone involved from Michelle in the office to Abel the manager of the job , we could not have been more pleased with outcome. They kept us posted every step of the way. It was a difficult roof to replace and Abel and his team did a terrific job. Would highly recommend.

Northern Pacific Exteriors did an outstanding job repairing, replacing my roof, and skylights. Starting with there “low pressure” sales representative that answered all my questions. Secondly, the staff kept in contact with me on were I was in there back log of the jobs in front of me. They made sure we were all on the “same page” of all I wanted for the roof, and if I had any changes to the contract. Lastly, the crew completed the roof replacement in an expedient time, and quality workmanship was top priority. All the crew were professional, polite, and always had a moment to answer any question that I would have for them. The foreman was also outstanding, any concern I had about my roof he kindly would take the time to talk it over with me, and pretty much follow through with any request that I had. Rain gutter crew was did the same quality of work as the roofers.

Northern Pacific Exteriors did a wonderful job and made my roof replacement project easy. I was able to get my job completed a month earlier than projected, job only took one day, and they have fantastic customer service. Would definitely recommend!

All the projects went smooth. They were completed when they said they would be done, and you couldn't tell they had been there. Our house is incredibly beautiful, and you can tell that Northern Pacific Exteriors cares about the work they are doing. Everyone from the salesman who showed up at the front door. The contractors doing the work and the office staff were very friendly and professional.

There was a 6 1/2 month delay during the pandemic shutdown, but the office did their best to communicate with customers. It is the only reason I gave a B on punctuality while everything else was an A. I was compensated for the long delays by a reduction in price, which was appreciated. Once they got started everyone worked hard with long hours when needed, and the roof was always left protected at the end of the day. Workers followed Corona safety protocols with on-site sanitation and hand washing facilities. The field lead managed the crew well and they were all company employees. Craftmanship and materials were excellent and it is a far better roof than the original. I've become a "roof snob" with such good work to compare to others I see.

Our home siding replacement, roof/gutter replacement went very well from the first contact. There was no hard sell and we were given an extremely competitive bid. Timothy gave us very detailed explanations of every aspect of the removal and installation of the siding, roof, gutters and 2 skylights, answering every question we had in layman's terms. We received weekly schedule updates until they moved in and began work on the siding. Despite beginning in February, a cold and extremely wet season, it didn't slow them down. The guys that installed our siding were great! They were very proficient and took their work seriously. They were also thoughtful about consulting us about our preferences related to minor finishing details. They worked safely and kept a very clean worksite, cleaning up after themselves each day. Amber was our contact at their home office and she called us every day to ask if we had any questions or concerns. Fortunately, we had none since it all went so smoothly and like clockwork. The only unfortunate issue that occurred during our project was the lockdown and quarantine due to Covid-19. Northern Pacific Exteriors bent over backwards to get our projects completed before the lockdown, even by bringing in extra workers to complete the roof. We are so thankful for that! It is very apparent that everyone we worked with at Northern Pacific Exteriors takes pride in the product and workmanship they provide. We are very grateful for their professional, friendly and honest service. Our thanks to Timothy, Amber, Jose, Juan and Daniel. We highly recommend Northern Pacific Exteriors. Mike and Diane McCartney James Hardie Siding Composition Roof Gutters Enumclaw, WA

What we thought was just a couple bad areas turned out to be more. In fact a total replacement. Very professional, the company provided a port a potty for the guys, brought in a dumpster, cleaned up every night. Never knew they were here.The office called me every day to let me know the progress. This was completed in 3 days. The neighbors started 2 days before and at day 5, still getting it worked on. From the estimate to finance to completion. Wonderful experience and would definitely use again.

Very well. Roofing crew was very kind. Cleaned up pretty well.

We just had a new roof put on by Northern Pacific. I appreciated their salesman (Kurt) who bid our job and thoroughly explained all the details and patiently answered my many questions. The product they used has a 50 year warranty which doubled the 25 year roof I replaced. The installers were thorough and did a great job with the clean-up afterwards. The communication on a daily basis from Michelle might have been my favorite part of working with Northern Pacific. I got a call every day on the days leading up to the installation informing me about what the situation was with the bad weather. During the job I continued to get the calls which explained exactly where the installers were in the process. I am very satisfied with Northern Pacific and would recommend them to my neighbors,friends and family.

The work was done very professionally. The final results are FANTASTIC. Steel roofing shingles are more expensive than normal roofing - but the product has a great warranty (50 years, transferable), and it is far more fire resistant than most other roofing products. Steel roofing is more expensive that other roof products- but a neighbor has had re-roofing done several times, and his costs are quickly adding up to what I paid, and he will soon pass what I paid, and yet not have the quality and the great appearance of what I have.

Northern Pacific Exteriors is extremely professional all around. Tim spent a considerable amount of time and effort putting together a plan to completely redo our poorly designed roof. He was incredibly knowledgable and ready to answer any questions I had even during his Sunday barbecue! I highly recommend Tim and NPE.

They were on time, completed work as agreed and did a good job. Roof held up well through winter and still looks great.