Black Hills, Inc. Home Services

It worked out fine. They are excellent. I would use them again. I used them because they were the only ones who responded to my call when my furnace went out. The experience with this company was great. They are perfect. I would say give them a call!

They were good. They were very prompt and friendly. They were great. I don't think they were the lowest bid. They are in Thirston county and I don't think they give the rebates for Tacoma. We got several estimates but we didn't do it.

It was upward $20,000. They're prompt, on time, the price is reasonable. They're very courteous and professional. They respond quickly if I have any issues. Can't say anything bad about them.

It turned out great. It was free and it was good service. They did really good work. They were very service oriented. They took time to explain what they were doing and what was going on and I liked that. My first impression was good.

They did get job. My only one concern, complaint is my heating system that they installed a couple of years ago is very loud. I informed them twice about it and no action was taken. They did not call me. They did not ask what I can do. The system is very loud. Air blows very fast and very loud from the vents on the floor. That's my only complaint. Nobody contacts me regarding this issue I probably will call them again. Rather than that they did a good job. It's a little bit pricey.

It was okay. They came out and did a good service. I would recommend them.

I pay them every single month; I'm on like a maintenance plan, so they don't charge me for the service. I'd give them an A; I've never had any problem with them. It took maybe an hour or less for the work to be completed. They've been doing work for me for years and I wouldn't hesitate to recommend them.

They were excellent, they met our all financing needs, they answered all our questions. They adjusted the price to help with financing. They wore protective coverings on their shoes, they were on time, they were quick, proficient in their trade. They didn't inconvenience me.

It went quite well. We sold the house that they were doing that in so we don't live there anymore. They did a good job with it. We checked everywhere and they actually had the best pricing. That $10,000 also included the air conditioning. They did come out and inspect their work and talk to us about everything they had done. There were a couple of things that I was concerned about and they were kind enough to rectify that so I thought they did a great job. I mean, you can't expect everyone to get it exactly right the first time, but a company that will come back and fix it is very good. They did provide inspections and cleaning of the furnace for the rest of the time we were in the house so I was pleased with that, too. Any other company you call them and have to make an appointment and it may not be as soon as you want, but they are going to get there. They were (very professional).

They we fine. I would recommend them. They really couldn't do much because my husband's current one is 24 years old, it needed to be replaced. They're fine, I would recommend them, they know what they're doing.

It is really unfortunate to give them this grade, they didn't follow through, but that was the selling point when I had the system installed was I would get lifetime filters, they are really expensive. When the sales guy left he said call them and ask for them and they said they do not give them for free. They came out and gave me one last free filter for the system but said that was it.

I was pleased with that. Like any other company you call them and you have to make an appointment. It may not be as soon as you want, but they are going to get there. They were very professional. I don't even know if we are in their service area.

We decided to use them to install our unit. He was very professional, very knowledgeable. He asked me what I wanted and how we could get what I wanted.

They put in a heat pump system, furnace and high grade filtration. The sales guy was outstanding, but since I had it installed that guy left and the level of support I had dropped off as far as free filters. He told me to call them and they would give me the filters but they said that they don't give them out free and I did not have it in writing from the sales guy, so now I have to pay for the high filtration filters. The price was a little bit high for the install, but I was willing to pay for it because of the service I was receiving.

It worked out great. They are a great company. We still use them to do our semi-annual check on our system. We have a service contract. We recommended our son use them for his new furnace, so they came out and gave him an estimate. They are very friendly. We highly recommend them for their service. We think it's really great service that they give.

It went very well. The tech was punctual and pleasant. He did the work and asked if I had any questions or concerns after he was done.

It was excellent. I really appreciate their services. They were prompt, and right on time. They check up on it regularly. The work quality was excellent. I would say their responsiveness and they work efficiently.

They were a little higher than the others. They had to come back and readjust the drain. I had to wait a little while to schedule the scheduled maintenance. They were on time when they said they were going to be there. I would use them but I would be a little more conscious next time.

They were good, they did a good job. We have a revolving contract.

They do a good job. There is always room for improvement.

They did fine. They did great, no problems. Yes, I would use this provider again.

Very good experience. They are wonderful people. I used the advertisement from the mail and they had a special going on so I used them. They are really professional, completely responsible and they did great work.

Great, they rewired my fuse box, put in my furnace and did a great job. I am very happy with their work.

Very well. They gave me an idea of what the status of the items are now and how to best maintain and cost to service/repair when needed.

I'm on a monthly service plan, I pay $17 a month and it is done to include furnace checks and I get free filters. if were needed work done, we get a percentage off. They phenomenal, I'll recommend that company.