Our last pumping was approximately 2 years ago. Since then we've had a young family member living with us and numerous visitors. We thought that after 2 years, we probably needed to be pumped. The Septic Alert lead, Jim, recommended that based upon what he saw, the tank could go at least another year. He told us that the remaining 2 tanks looked as they should and nothing else needed to be done. We had recently purchased a new dishwasher and asked his suggestions about septic safe soap, etc. The service guys are just such a wealth of information when they come out. Hard working, knowledgeable, never make you feel like you're asking a dumb question even when you are. They were also able to address a small hole next to the Glendon that I was concerned might affect it's operation and might need major and possibly costly repair. They found out what the issue was and it had nothing to do with the Glendon or it's operation. They also provided a solution that I could perform with a little hard work.
Description of Work: They performed an inspection of our Glendon septic system and answered a lot of our questions about the system regarding it's care/maintenance and anything else that came to mind. We also had something odd occur next to the Glendon mound about a month ago that we were hoping someone could answer. When we first purchased our home 9 years ago, our realtor recommended Septic Alert. She was a happy customer and we found out why over the years. They are very conscientious, knowledgeable and a wealth of information. We've never had a bad visit. Can't comment on cost as we've never used anyone else. They've kept the system up and running for 9 years and we have a great deal of faith in them.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
Jerry W.
05/2014
5.0
septic tank
+ -1 more
They are prompt and professional, best on the island.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Septic Systems,
Excavating
FAQ
SEPTIC ALERT INC is currently rated 5 overall out of 5.
SEPTIC ALERT INC accepts the following forms of payment: Check
No, SEPTIC ALERT INC does not offer free project estimates.
No, SEPTIC ALERT INC does not offer eco-friendly accreditations.
No, SEPTIC ALERT INC does not offer a senior discount.
No, SEPTIC ALERT INC does not offer emergency services.