Had great reviews on Angies List. They pumped our system when we bought the house, so I figured I'd ask them again. Requested quote through Angie's List and got no response. Then called and left message with their answering service. Never heard back. Business must be booming, I suppose. Another Angie's List company with equally good reviews got the job.
Description of Work: Standard septic service, pumping system
Rating Category
Rating out of 5
responsiveness
1.0
Dan P.
05/2018
5.0
septic tank, sewer cleaning
+ 0 more
Excellent service all the way around.
Description of Work: Septic Repair
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
cynthia J.
04/2018
5.0
septic tank, sewer cleaning
+ 0 more
We've used Alberta several times now. Every interaction has been positive/impressive. They are responsive, honest and direct about what is and isn't needed, and took time to educate me about my system when they were out for an emergency troubleshoot call. Also, very fairly/competitively priced. I wouldn't use anyone else!
Description of Work: Septic pumped.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
balbir S.
11/2017
5.0
septic tank
+ -1 more
Pete is amazing. Very humble and a genuine person.
Description of Work: Septic pumping and inspection
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Jeremy V.
10/2017
5.0
septic tank
+ -1 more
Alberta septic did a great job with the pumping of the tank.
Description of Work: Septic Pumping
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Jonathan M.
07/2017
5.0
septic tank
+ -1 more
Arrived when scheduled and completed work as required. Gave additional information on the system and was overall very helpful.
Description of Work: Pump and inspect septic tank
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$400
B D.
06/2017
1.0
septic tank
+ -1 more
It didn't. These people don't return phone calls.
Description of Work: Called to request an estimate and schedule 2 tanks pumped and a minor repair. I received a call back stating they were 10 days out and to call them back. I have placed a total of 3 calls and not received a response. Wouldn't consider hiring them at this point. It is unprofessional to be unresponsive to potential customers.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
William O.
08/2016
5.0
septic tank
+ -1 more
Excellent Pete is an honest straight shooter
Description of Work: Fix drainfield
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$1,400
Susan K.
02/2016
5.0
septic tank
+ -1 more
Pete and Ryan came prepared with diagrams that they got online and located tank, found the lids and dug them out before pumping the septic tank and the pump tank. It took them about 1.5 hours and they did an excellent, professional job. I had a diagram which showed two septic tanks but Pete told me that I had only one tank and a pump tank. He showed me the diagrams that he had gotten online and showed me the locations that were indicated; very different from my diagram. He located the lids in about five minutes and Ryan dug them out and uncovered the tanks. Pumping took about half an hour. Pete showed me that both the toilet from my guest house and the toilet from my main house both drained to the septic tank that he had located and that the pump had an alarm that was installed but not connected. Great to know. I was very pleased with the service and the professional and friendly manner that Pete treated me. He notified me of when he would arrive via email. I highly recommend this service.
Description of Work: Located and pumped tank.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Sheila S.
01/2016
5.0
septic tank
+ -1 more
Outstanding. We were starting a backyard project and needed the septic pumped. Alberta was great, they were easy to schedule, came out on time, got the job done, very professional!
Description of Work: pump existing septic
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
$425
Meg S.
10/2015
5.0
septic tank
+ -1 more
Pete was very professional, even emailed the day before to say he would be closer to 12:00pm arrival when he had coordinated between 10:00am-12:00pm. Very happy with the work done and they put our sod back, you can hardly tell they were there. Thanks Pete!
Description of Work: Emptied septic tank.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$510
Steven G.
05/2015
5.0
septic tank
+ -1 more
Pete has been pumping and inspecting our Septic System since we moved into the house in 1990. He is wonderful. We had an issue this time, and he made a special trip out to pump our septic system and advise of the next steps to have our septic repaired. His advice was perfect. As long as we have a Septic System, he is the guy we will always call to have it cleaned out.
Description of Work: Pump out our Septic System
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$465
Carmen M.
02/2015
5.0
septic tank
+ -1 more
They did a really good job and also discovered a spare tank we didn't know we had for 11 years. They were obviously pretty thorough because no one had discovered it.
Description of Work: We used Alberta Septic Systems for septic tank pumping.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,200
Joy P.
10/2014
5.0
septic tank
+ -1 more
We called 2 septic companies leaving messages and quot;minor emergency, phone number, address, and the prior property owners nameand quot;. Pete called us back in 12 minutes, asked questions about our problem, and personally came out to our rural acreage within 2 hours. He quickly diagnosed the clogged septic filters, and showed us how to clean them. The and quot;other companyand quot; we called got back to us 3 hours after we left our message. By that time Pete and my husband were almost finished cleaning the septic filters. Considering we had a bucket in a bathroom for use as a temporary toilet, and were avoiding using any water drains, we want to rate the and quot;Approximate Cost of Serviceand quot; as PRICELESS. We highly recommend Alberta Septic Systems as a fast, knowledgeable, and courteous Septic Service and will never call anyone else but them for our septic needs. Thank you again Pete! Bryan and Joy Powers, Maple Valley, WA
Description of Work: Once again, Pete at Alberta Septic Systems came to our rescue and promptly diagnosed and corrected our septic problem. We didn't understand why our septic seemed full or failing after only 10 months on this acreage.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Julie L.
10/2014
5.0
septic tank
+ -1 more
Great communication prior to the appointment. Showed up as scheduled and Pete was personable, knowledgable, straight forward and efficient. He even gave us a tip about what laundry soap to avoid to save the life of our drain field.
Description of Work: Pumped and inspected septic tank.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$395
Michael B.
09/2014
5.0
septic tank
+ -1 more
I have only used Alberta Septic Systems for my house (over 15 years) and they will continue to be the only service I use. Pete Couty is the greatest - he is straight forward - tells you exactly what the problem is, and what needs to happen to get it fixed. His prices are always great and the service is even better. This time around he solved my drain field problem in just a few short days at a more than reasonable price. This is a long time family business with a great reputation. You would be making a mistake if you did not give them a call before settling with somebody else.
Description of Work: Had septic tank pumped and realized we had a much larger problem with our drain field.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,500
Lynn A.
06/2014
5.0
septic tank
+ -1 more
The day before the job he contacted me to let me know his schedule had changed and that he would be an hour later than planned. I so appreciate a business giving me a heads up on their schedule. He arrived on time, was very pleasant, and did a great job. He also gave me some tips on keeping my septic tank in good working condition. I would definitely hire him again.
Description of Work: Pump septic tank.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
C C.
04/2014
1.0
septic tank
+ -1 more
Apparently they're too busy to return any phone call.
Description of Work: Called the office twice and the assistant said Pete would call me back, but never heard from him. Called Pete's cell phone and asked him to give me a call. Never heard from him.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
Aurora B.
04/2014
5.0
septic tank
+ -1 more
We have had very good experience with them. We have never used them before. They were very friendly, helpful, they were good at explaining what we needed to do to keep our system healthy. A year ago, I had called them to come and clean our system, and the owner spoke to me and told me that it was too early, and so he saved us money. I kept their number and called them a year later.
Description of Work: We used Alberta Septic Systems. We had them come out 3 weeks ago to pump our septic tank.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Joel Y.
02/2014
5.0
septic tank
+ -1 more
He in turn recommended Warranty Septic Tank Service, Inc. Pete also recommended Randy Pentzold to do needed excavating. Bill of Warranty Septic Tank Service, Inc. Did a great job and found a possible problem with the inlet pipe. He also recommended a place to buy the risers, saved a bunch of money. Randy installed them at no cost. Randy found the input pipe and replaced it. He also found and located the outlet pipe to the pump tank, repaired that pipe too. He put back all the dirt that was dug up. Would recommend him to do any excavating. All three Pete, Bill and Randy were instrumental in getting the problems fixed in a timely manner.
Description of Work: Pete was going to be on Jury Duty when I wanted him to come over to do the work.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Joy P.
02/2014
5.0
septic tank
+ -1 more
We highly recommend Alberta Septic Systems for all of your septic system requirements. 5 years ago we knew nothing about Septic tanks or if they needed upkeep as some suggest. We were present when Alberta Septic Systems pumped our “soon to be ours” residence and Pete gave us so much knowledge it was worth the visit for just that information. As a new owner they inspected and pumped it thoroughly, and told us everything to expect or be concerned about with our landscaping. We called Alberta Septic Systems again for a maintenance pump 4.5 years later, and again received the same exceptional service and quality. Pete asked all the right questions such as if we were planning to sell our property since there would be an additional cost to register the work with King County. We did suddenly find another dream home and needed to get another septic inspection for the sale. All 3 service calls we have made to Alberta Septic Systems were all prompt, informational, and extremely courteous. We highly recommend them for any septic tank need and hope to work with them again at our new residence. Bryan and Joy Powers
Description of Work: Informed, Pumped, Inspected
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Fred B.
02/2014
5.0
septic tank
+ -1 more
Pete had pumped out my septic tanks a year ago. The second tank of the series of three started to overflow and he came out and checked it out. It turns out that our high fiber diet was causing the filter in the second tank to clog. Pete showed me how to deal with periodic cleaning of the filter and suggested I check it about every three months.
Description of Work: .
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Karen O.
01/2014
5.0
septic tank
+ -1 more
Our septic system had backed up two days before guests were due to arrive. They got here in great time and were very helpful and gave us tips. Would definitely use them again
Description of Work: .
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$350
Joseph D.
01/2014
5.0
septic tank
+ -1 more
It was all done quickly and done right. Pete is a very nice guy and very personable. He's knowledgeable and helped me to understand the problems I could possibly have in the future. He didn't try to sell me on anything and just said to give him a call if I needed anything else that he could help me with. Good people that I will use for any future problems. Can't say enough nice things about this company.
Description of Work: Pete and Randy dug down to lid. Removed it and pumped septic. Replaced lid and restored earth.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
jay B.
11/2013
5.0
septic tank
+ -1 more
When Pete came out, I had already removed the tank lids. He pumped out the tanks and inspected the system and educated me on the whole system and its care. He did the best job of any of the companies I've had out for the job and, most important, told me to call ANYTIME in an emergency. His number is always handy. He gave me a slight discount for mentioning Angie's List even though he wasn't offering a coupon at the time. I'll definitely call Pete for my next septic service.
Description of Work: Inspected septic system and pumped tanks.
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*Contact business to see additional licenses.
Service Categories
Septic Systems,
Sewer Cleaning
FAQ
Alberta Septic Systems is currently rated 4.9 overall out of 5.
Sunday: 9:00 AM - 3:00 PM
Monday: 7:00 AM - 6:00 PM
Tuesday: 7:00 AM - 6:00 PM
Wednesday: 7:00 AM - 6:00 PM
Thursday: 7:00 AM - 6:00 PM
Friday: 7:00 AM - 6:00 PM
Saturday: 8:00 AM - 5:00 PM
Alberta Septic Systems accepts the following forms of payment: Check,MasterCard,Visa
Yes, Alberta Septic Systems offers free project estimates.
No, Alberta Septic Systems does not offer eco-friendly accreditations.
No, Alberta Septic Systems does not offer a senior discount.
No, Alberta Septic Systems does not offer emergency services.
Yes, Alberta Septic Systems offers warranties.
Alberta Septic Systems offers the following services: Septic, pump, tanks replacements & installations,.inspections.
only thing i do not offer is design work for septic.