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All Points Heating & Fireplace

Heating and Air Conditioning, Fireplaces, Gas Logs,

About us

AllPoints Heating & Fireplace is a division of Horeco Inc., which has been in business since 1972, providing commercial and residential refrigeration, heating and air conditioning throughout the Pacific Northwest. We have complete engineering and design capabilities, quality installation crews and a 24-hour service department. Our installers and technicians receive regular factory training and are NATE Certified. Customer satisfaction is a priority to us which means you can rest assured you will be highly satisfied with your products and our personnel.

Business highlights

52 years of trusted experience
Emergency Services Offered

Services we offer

Gas and electric furnaces, air conditioners and heat pumps, indoor air quality, ductwork, gas piping, & water heaters.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.8215 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
85%
4
6%
3
4%
2
2%
1
3%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
4.9
responsiveness
4.8
punctuality
4.8
Showing 1-25 of 215 reviews

Eduard K.
11/2018
1.0
heating & air conditioning/hvac
  + -1 more
Very unprofessional. The person promised to give me the estimate in 2 days he never got back to me . Very pushy. Will never recommend .
Description of Work: needed a bid to Replace gas furnace and install new AC .

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
4.0
punctuality
4.0


Response from All Points Heating & Fireplace
Hi [Member Name Removed], following up as we just spoke on the phone, I'm very sorry that your experience with us was less than satisfactory. I will use the information you provided to help my sales team learn from it and improve. Thank you for taking the time to speak with me. Ron Quinton I also later found there was a bid prepared however we had your email address written down incorrect and it was returned to our email server. Very sorry for that as well. RQ

Shawn W.
12/2017
1.0
gas leak repair
  + -1 more
They came to the house to look at the job and said they would provide an estimate - then they disappeared. I called and sent a follow-up email - no response to either.
Description of Work: Gas pipe installation

Rating CategoryRating out of 5
responsiveness
1.0


Carol A.
07/2017
5.0
fireplaces
  + -1 more
They were great and true to the quote they gave me. I hadn't had any issues and they fixed the problem I have been having for many years. The thing I liked is he was on time and explained everything. He walked through the process on what was wrong and why they were fixing it. I appreciated that.
Description of Work: I used them for fireplace services.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Shelly O.
05/2017
5.0
heating & air conditioning/hvac
  + -1 more
Awesome...they worked all day and into the night.
Description of Work: Repairs on furnace in attic.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,300

Douglas H.
03/2017
5.0
fireplaces
  + -1 more
They've been great, and responsive, they've been helpful through the whole process.
Description of Work: Installing a gas fireplace inserts

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jennifer M.
10/2016
5.0
heating & air conditioning/hvac
  + -1 more
Excellent. Heather was polite, prompt and professional. She did an excellent job and helped me determine how often I would need the service (less often than I thought!).
Description of Work: Clean and service my gas fireplace

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$182

Donald C.
09/2016
5.0
heating & air conditioning/hvac, fireplaces
  + 0 more
It was great, she did a really great job.
Description of Work: We had a maintenance check/cleaning for our furnace and heat pump (we bought both from them)

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Greg G.
05/2016
5.0
fireplaces
  + -1 more
They had to come back and place a trim piece because it wasn't fitting, but it turned out perfect. They even delivered chocolate chip cookies to our door, just for doing business with them. Their team was really considerate and they had really good customer relations. They took time to explain what they were doing, and I was really impressed. Had a very nice showroom as well!
Description of Work: Installed a fireplace.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,700

Surya R.
04/2016
4.0
heating & air conditioning/hvac
  + -1 more
It didn't go well. I paid more than I thought I would. The technician came and he tried to do something but the door fell off. They had to order a part for it. I got the deal at $50 and didn't require any sort of maintenance but I ended up paying $250. The punctuality was good.
Description of Work: It was a heating and cooling tune up.

Rating CategoryRating out of 5
quality
4.0
value
1.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0

$250

Dave C.
01/2016
5.0
chimney sweep, fireplaces, heating & air conditioning/hvac
  + 1 more
Our fireplace looks great and works great. Had an issue with our flame going out intermittently, which was completely resolved. Heather did an awesome job. Great service for a good price. Highly recommended.
Description of Work: Fireplace insert cleaning and tune-up.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

RICHARD F.
01/2016
5.0
heating & air conditioning/hvac
  + -1 more
It went very well. Heather showed up promptly with the necessary tools and ready to work. She was very professional and thorough and did an excellent job of explaining what she was doing as she went along.
Description of Work: Performed a tune up and cleaning of our gas furnace and air conditioning systems.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$119

Beth C.
01/2016
1.0
heating & air conditioning/hvac
  + -1 more
The appointment was made 1 month in advance and confirmed 4 days before. On the morning of the appointment, they called the wrong phone number and said they were "double booked and couldn't come at the agreed upon time. This is a rental and the renter had taken a day off from work to be there, landlord made special arrangements and NO ONE SHOWED. These people double book, so it's anyone's guess if they are coming.
Description of Work: They didn't show.

Rating CategoryRating out of 5
quality
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Bruce M.
11/2015
5.0
heating & air conditioning/hvac
  + -1 more
Diagnostics were performed on my gas furnace. Filters were checked and the inside area with electronics was vacuumed. Air flow to the room registers was checked. The technician (Heather I believe) was very professional and gave us a clean bill of health as well as helpful advice on running the furnace efficiently.
Description of Work: Furnace check-up

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Sandy K.
10/2015
5.0
heating & air conditioning/hvac
  + -1 more
Heather arrived early; willingly answered all my questions and didn't pressure me to make additional purchases. She was a knowledgeable technician and acted in a professional manner, while being very friendly and enjoyable to have in my home.
Description of Work: Furnace maintenance.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

David and Claudia C.
10/2015
5.0
heating & air conditioning/hvac
  + -1 more
I bought the big deal and Heather came and did a great job servicing the furnace.
Description of Work: cleaned and serviced our furnace.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

gail G.
10/2015
5.0
heating & air conditioning/hvac
  + -1 more
I guess it went ok. was for peace of mind more than anything. Not sure what exactly was done.
Description of Work: check my furnace and heat pump

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$100

CHRISTINE L.
10/2015
4.0
chimney sweep, heating & air conditioning/hvac
  + 0 more
I purchased this service through Angie's list deals for a preseason tune up of my house heating system. I had never used this provider before but they were fairly close by and had good reviews so I wanted to give them a try. It took about a month to get the service on the schedule which was not a problem since the furnace is not in use right now. They were very prompt to respond through the email scheduling system. The technician was early and that was fine since I was home all day for the service. She cleaned the filters, checked the system out thoroughly and made a list of recommended repairs complete with part numbers. The furnaces are working fine for being 17 years old and now I have an idea of what some potential problems may be if they should develop. The tech seemed very knowledgeable and was friendly and professional.
Description of Work: Inspection, cleaning and adjustments to two forced air gas furnaces.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$180

William C.
09/2015
5.0
heating & air conditioning/hvac
  + -1 more
Prompt service. Furnace was cleaned and inspected
Description of Work: Inspect, clean furnace

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Linda M.
09/2015
5.0
heating & air conditioning/hvac
  + -1 more
On time. She was very professional, professional, and had many helpful ideas.
Description of Work: Clean and tune-up furnace.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Konstantin T.
09/2015
1.0
heating & air conditioning/hvac
  + -1 more
Called a couple of times, left a voicemail, wrote on their web site. No response.
Description of Work: Didn't respond to: email calls voicemail

Rating CategoryRating out of 5
responsiveness
1.0


Terri S.
08/2015
5.0
heating & air conditioning/hvac
  + -1 more
We had All Points Heating replace our furnace last week. I had gotten three other bids for the job and we finally decided that All Points heating would do a great job and they did exactly that! Fantastic job from start to finish. The install guys got here earlier then expected and by the time they were done the area was absolutely spotless. I would highly recommend them to anyone. Great Job!!
Description of Work: Replaced our old furnace

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,800

Heidi N.
08/2015
4.0
chimney sweep, fireplaces, heating & air conditioning/hvac
  + 1 more
I found them to be very pleasant and friendly.
Description of Work: Clean and restart gas fireplace in preparation for winter.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$74

Nancy S.
08/2015
2.0
chimney sweep, fireplaces, heating & air conditioning/hvac
  + 1 more
Damaged a connecting wire to the switch and just put electrical tape over it. The fire place doesn't turn on consistency anymore.
Description of Work: Cleaned gas fireplace

Rating CategoryRating out of 5
quality
2.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$90

James H.
08/2015
5.0
fireplaces, heating & air conditioning/hvac
  + 0 more
Heather did a great job of cleaning the furnace. She was punctual, professional, and did a great job. The pricing was as-agreed and was a great value. I will use All Points to do annual and emergency furnace service in the future.
Description of Work: Clean and service the furnace and gas fireplace. Replace all filters. Install a new capacitor to replace a damaged one.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Auky V.
08/2015
5.0
heating & air conditioning/hvac
  + -1 more
Heather Loope took incredible pains to do a great job and to show me how to do the basic maintenance on cleaning filters and the outdoor unit. Very knowledgeable on how to get the most efficiency out of my heat pump.
Description of Work: checked the heat pump, associated water pump (to drain condensation), cleaned the pump inside and out, fixed minor installation error (insulated a water drain so it didn't freeze), cleaned filters.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$119

Contact information

4332 CHENNAULT BEACH RD, Mukilteo, WA 98275

www.allpointsheating.com

Service hours

Monday:
7:30 AM - 5:00 PM
Tuesday:
7:30 AM - 5:00 PM
Wednesday:
7:30 AM - 5:00 PM
Thursday:
7:30 AM - 5:00 PM
Friday:
7:30 AM - 5:00 PM

Licensing

Bonded

Insured

Licensed*

Trade License Number
ALLPOPH904QK
Trade License Locale
Washington
Trade License Authority
Washington: Contractors
Trade License Expiration
09/09/2025

Eco-friendly Accreditations

LEED Accredited Professional
Yes
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
No
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Fireplaces,
Gas Logs,
Chimney Sweep,
Water Heaters,
Natural Gas Lines,
Ceiling Fans,
Chimney Repair,
Generator,
Chimney Caps

FAQ

All Points Heating & Fireplace is currently rated 4.8 overall out of 5.

Monday: 7:30 AM - 5:00 PM

Tuesday: 7:30 AM - 5:00 PM

Wednesday: 7:30 AM - 5:00 PM

Thursday: 7:30 AM - 5:00 PM

Friday: 7:30 AM - 5:00 PM

All Points Heating & Fireplace accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, All Points Heating & Fireplace offers free project estimates.
Yes, All Points Heating & Fireplace offers eco-friendly accreditations.
No, All Points Heating & Fireplace does not offer a senior discount.
Yes, All Points Heating & Fireplace offers emergency services.
Yes, All Points Heating & Fireplace offers warranties.
All Points Heating & Fireplace offers the following services: Gas and electric furnaces, air conditioners and heat pumps, indoor air quality, ductwork, gas piping, & water heaters.

Contact information

4332 CHENNAULT BEACH RD, Mukilteo, WA 98275

www.allpointsheating.com

Service hours

Monday:
7:30 AM - 5:00 PM
Tuesday:
7:30 AM - 5:00 PM
Wednesday:
7:30 AM - 5:00 PM
Thursday:
7:30 AM - 5:00 PM
Friday:
7:30 AM - 5:00 PM