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Cleaner Guys - Cleaning & Restoration

4.7(
3
)

Carpet Cleaning, Mold Testing & Remediation, Water & Smoke Damage,

... +2 more

About us

Founded in 2002, Cleaner Guys is the Northwest's carpet and hard surface cleaning, fire and water damage, and mold remediation contractor. We only employ the finest personnel, utilize state of the art equipment, and perform impeccable work. Our technicians undergo thorough personal and criminal background checks, and world-class training prior to certification. You can trust us to occupy your home or business, whether or not you choose to be present during cleaning.

Business highlights

23 years of trusted experience
Emergency Services Offered

Services we offer

Carpet Cleaning. Upholstery Cleaning. Tile, Grout, & Stone Cleaning. Water & Smoke Damage Restoration, Cleaning, & Drying. Mold Remediation. Vehicle Upholstery & Carpet Cleaning. Marine Upholstery Cleaning. Post Construction Cleaning.

Services we don't offer

Housecleaning. Construction. Reconstruction. Heavy Demolition.

Amenities

Free Estimates
Yes
Emergency Services
Yes

Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Photos of past projects

Reviews

4.73 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
67%
4
33%
3
0%
2
0%
1
0%
Rating CategoryRating out of 5
quality
4.7
value
4.7
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Write a review
Showing 1-3 of 3 reviews
Marta B.
01/2016
5.0
carpet cleaners
  + -1 more
They did a great job on a soiled carpet. They were very professional and timely. I have used a lot of carpet cleaning services, and I would rate them among the best.. They provide a wide range of cleaning and hauling services and had I had a bigger budget, I would certainly have used them for everything.
Description of Work: They cleaned a soiled carpet .
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Response from Cleaner Guys - Cleaning & Restoration
Greetings Mrs. [Member Name Removed]. Thank you so much for taking a moment to enter this review for the excellent service that you experienced. We are very proud of serving our clients this way and your vote of confidence is a big deal! We take it to heart and are so grateful for your business. Thank you again and we look forward to seeing you again soon. LEIF (Principal)
Harry W.
11/2015
4.0
carpet cleaners
  + -1 more
unknown
Description of Work: Engaged to professionally clean mildly-soiled carpeting in a one-year-old custom home. Management was professional and straightforward in pricing and scheduling. Technician was on-time and professional. Cleaning initially appeared to be thorough but as the carpeting has dried, a few of the spots returned. In fairness, we were cautioned that this might happen, but it was disappointing nonetheless. We will continue to use Cleaner Guys in the future and would recommend them to others.
Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Response from Cleaner Guys - Cleaning & Restoration
Greetings [member name removed]. Thank you so much for your vote of confidence regarding our professionalism and technician. I also appreciate you acknowledging that you were warned that spots may return to the surface of the fibers. There are many reasons that this can occur, and most likely have nothing to do with our workmanship. Please understand that this viewpoint is not me being defensive...here's some background as to why this may be an issue: The face-fibers of carpet (what we see & walk on) in our homes is often "The tip of an iceberg". Many contaminants (soils and/or liquids, etc.) can run beneath the backing of the carpet and in to the pad/subfloor beneath. Our technicians receive world-class training and utilize the finest equipment money can buy to clean & flush carpet fibers thoroughly. Respectfully, in your case,my our carpet had sustained significant pet issues as well as coffee spills that had both set over time. Both contaminants are highly acidic and likely penetrated the backing of the carpet. If so, and not treated/cleaned at the time of the occurrence, these low pH acidic soils remain present and will resurface (a paradigm called 'Wicking") after we or any other carpet cleaning company departs. Regardless, we are very proud to stand behind our workmanship and would be happy to return and re-assess the status of your flooring at your convenience! Please contact us so we can schedule a time to return. Thank you again for taking a moment to provide feedback and for the opportunity to troubleshoot with you. Best regards, LEIF (Principal)
Anna S.
05/2015
5.0
carpet cleaners
  + -1 more
They are very personable and they do a thorough job. Their services are reasonably priced.
Description of Work: Carpet cleaning
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Cleaner Guys - Cleaning & Restoration
Hello. Thank you for taking a moment to comment on our services. We work hard to provide the experience that you had confirmations like this are sure appreciated. Gratefully, LEIF (Principal)

    Contact information

    114 Lind St, Mt. Vernon, WA 98273

    www.CleanerGuys.com

    Service hours

    Sunday:
    8:00 AM - 8:00 PM
    Monday:
    8:00 AM - 8:00 PM
    Tuesday:
    8:00 AM - 8:00 PM
    Wednesday:
    8:00 AM - 8:00 PM
    Thursday:
    8:00 AM - 8:00 PM
    Friday:
    8:00 AM - 8:00 PM
    Saturday:
    8:00 AM - 8:00 PM

    Licensing

    Bonded
    Insured
    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.

    Service Categories

    Carpet Cleaning,
    Mold Testing & Remediation,
    Water & Smoke Damage,
    Upholstery Cleaning,
    Auto Detailing

    FAQ

    Cleaner Guys - Cleaning & Restoration is currently rated 4.7 overall out of 5.

    Sunday: 8:00 AM - 8:00 PM

    Monday: 8:00 AM - 8:00 PM

    Tuesday: 8:00 AM - 8:00 PM

    Wednesday: 8:00 AM - 8:00 PM

    Thursday: 8:00 AM - 8:00 PM

    Friday: 8:00 AM - 8:00 PM

    Saturday: 8:00 AM - 8:00 PM

    Cleaner Guys - Cleaning & Restoration accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
    Yes, Cleaner Guys - Cleaning & Restoration offers free project estimates.
    Yes, Cleaner Guys - Cleaning & Restoration offers eco-friendly accreditations.
    No, Cleaner Guys - Cleaning & Restoration does not offer a senior discount.
    Yes, Cleaner Guys - Cleaning & Restoration offers emergency services.
    No, Cleaner Guys - Cleaning & Restoration does not offer warranties.
    Cleaner Guys - Cleaning & Restoration offers the following services: Carpet Cleaning. Upholstery Cleaning. Tile, Grout, & Stone Cleaning. Water & Smoke Damage Restoration, Cleaning, & Drying. Mold Remediation. Vehicle Upholstery & Carpet Cleaning. Marine Upholstery Cleaning. Post Construction Cleaning.
    Housecleaning. Construction. Reconstruction. Heavy Demolition.

    Contact information

    114 Lind St, Mt. Vernon, WA 98273

    www.CleanerGuys.com

    Service hours

    Sunday:
    8:00 AM - 8:00 PM
    Monday:
    8:00 AM - 8:00 PM
    Tuesday:
    8:00 AM - 8:00 PM
    Wednesday:
    8:00 AM - 8:00 PM
    Thursday:
    8:00 AM - 8:00 PM
    Friday:
    8:00 AM - 8:00 PM
    Saturday:
    8:00 AM - 8:00 PM