Greenlake Sewer & Drain

It went really well! From the initial phone call until the end, Brian was great. Since I'm new to the whole "I need a sewer guy" thing, I called multiple places to get estimates. Brian at Greenlake Sewer and Drain was the only one who asked enough questions that I felt more comfortable and actually learned something through the process. He showed up on time, was very courteous and professional... He explained the whole procedure and once the hydro part of the cleaning was done, he used the scope to show me what was happening. And then he gave me tips on how to prevent more root growth and how to ensure a healthy sewer line for the future. Here's the thing: Supporting small business in your community is HUGE. And, anyone worth their salt is going to explain their processes and be open and honest about expectations, money and time. If you need a sewer guy, Brian's the guy.

I called Greenlake Sewer to get a quote on side sewer repair, as we recently had it scoped and another contractor recommended pipe bursting. Brian was punctual, professional, friendly, and knowledgeable He took a look at the DVD of the recent scoping and looked around the property. As it turns out, he doesn't do large repairs, but recommended getting our pipes lined and gave me the names of a few companies to call. While we obviously can't hire him for this particular situation, I'd likely give him a call for smaller projects.

We are in the process of contacting his referrals for estimates, as I write this.

We were very satisfied with their service and they were very good. They were very honest. We prefer not to disclose the amount that we spent on their services. We have already recommended them to the others.

He was a very good guy. He was very straight forward. He did what he needed to do and left. I got a $9000 quote from another company and he really saved me money.

I like that he's available in the weekend and he came out earlier. The price was okay. I did another transaction over the phone and he want to do the work in the future.

I bought a sewer hydro jet deal with them. The guy was super professional and responsive. He was very thorough and efficient. Within an hour we were done, and he was on his way. The biggest plus was he was super responsive on the phone, and that made it very easy to schedule.

If they had a category for an A +++ I would give that rating!! After receiving a HUGE quote to jet a line at a rental house, I went to my Angies List directory. This company had a special thru Angies list- They were prompt, efficient and less than half the price of the 1st Co. I called.!!! The tech was a problem solver and educated me to the placement ( and oddities!! ) of my own sewer line. Everything was fine and dandy in less than an hour- This is now my official Drain & Sewer People!!!

I thought he did a great job. He worked really hard, confirmed what the previous company had found, recommended that I have the problem addressed quickly and actually had the integrity to tell me that he won't be available that week and recommended that I should go the other company.

Made an appointment on Saturday and Brian arrived promptly on Monday morning. He found the problem with the sewer outflow valve. All is great now.

We found Greenlake Sewer and Drain via Angie's list. From the first point of contact through the completion of our job, the owner, as well as the helper he brought on the second visit, were professional and courteous every step of the way. They not only fixed our blocked drain, the owner also gave us great tips for other surface water issues that we are planning to fix on our own.. The work providd was consistant and they completed the job quickly. We were especially impressed by the cleanliness of the work areas. We were especially please that they also cleaned the area on the street where the work truck was parked. (an area that's often neglected by most contractors). Although the entry point of the drainpipe was under our home, the location of the blockage ended up being on my neighbor's property. When I let my neighbor know that our work had been completed, he was shocked. He had simply assumed that the work hadn't been started, because the area looked like it had never been disturbed! Needless to say, we highly recommend Greenlake Sewer and Drain. We believe that we got our money's worth and more...

Excellent Service and Very Professional. He did not try to up-sell us or have us do extra work that was not needed.

At 9:00 on a Tuesday night our sewer backed up in our basement. I went to Angies list and found Greenlake Sewer. I called first thing Wednesdaymorning and left a message. I received a call back from Brian, the owner, within 15 minutes letting me know that he was just finishing a joband that he could be at our house by 11:00. Brian showed up right on time and went straight to work. I showed him that we had two clean outs and he decided to scope both. We discovered that the new sewer line put in just 6 years ago had already developed a belly which was part of the reason for the back up. Evidently our 7 year old had also been sending wads of toilet paper down the toilet. The other reason was where the belly had formed a bunch of sludge had built up in the six years since the new pipe was put in which Brian got rid of. Instead of trying to sell us a new line he gave some great suggestions on how to keep the build up down to a minimum. Brian was very knowledgeable and his equiptment was clean and organized. I would recommend Greenlake Sewer to any of our friends and any of my fellow Angie's list customers. You won't be disappointed!

Great response time and price. It was a coupon deal and it was exactly the price on the ticket, though tax had to be added after. This was a fifth of the price of another company's quote to do the same, so it was more than worth it! I would recommend the service to anyone!

We had video inspection of our sewer line from the house to the street, in anticipation of a possible repeat of a backup we had 5 years ago, when we had the line rotorootered out after a flood in the lower level. Fortunately, there were no roots or obstructions in the line so no rotorooter job was needed this time. Brian is very personable, professional and easy to work with. He gave us an Angie's List discount. Highly recommended.

The cost was very reasonable for what they had to do. They were very good about responding to our needs. They also gave us suggestions on what to do and what to watch out for. You can feel comfortable that what they say needs to be done, needs to be done. You can trust them and know they will do what's necessary.

He came over and spent a couple of hours inspecting and flushing out our sewer line. (Unfortunately, it turned out to be an unnecessary/premature procedure because the previous homeowners had already done this work in the months between our inspection and us moving into the house!) But he did give us some ideas about proper maintenance and answered our questions.

Once again Brian's work was outstanding. My only regret is that I did not find Brian sooner. The following are my comments for the work Brian completed this past July: Brian did the work & he was outstanding. He ran into challenges during the job because of many turns in the pipes and did not have the a layout of the underground system. He cleared the pipes and then provide me a CD showing the inside of a section of the pipe that needs repair. Brian is one of the best contractors I have ever worked with and will look to him for all my sewer and drain problems.

Our sewer drain was clogged and causing water to back up into the basement. Brian was able to come out the same day and cleared the drain quickly.

Brian got right to it when he arrived. As he prepared the equipment, he recommended that if it turned out roots were the problem (as we thought) we might consider having him put RootX in the drain to r***** future growth. He answered my questions about it without hesitation. He even suggested that I research RootX while he snaked the pipe, to make sure I understood the chemicals and the environmental impact. When he was all done, he cleaned up, had the paperwork ready, and described the job thoroughly. I'm very pleased with the work, his approach, and the price!

Brian was fantastic - I highly recommend him. He was easy to schedule with, punctual, very friendly, and he did a good job for a great price. I was quoted $600 just for the hydrojetting plus an additional $100 for a video inspection by another contractor; Brian came in and did all of that plus the RootX for $300 including taxes. I will call Brian next time I need sewer work done.

Prior to buying my house I had a sewer scope done that showed an obstruction ~90ft down. After closing I brought in Greenlake sewer to snake and re-scope the sewer line. Prior to the appointment Brian reviewed the previous scope video to understand the situation. On the appointment day, he arrived exactly at the scheduled time. He was very friendly and professional. He spent a couple hours scoping, snaking and giving guidance on what I should do for the long term care of my sewer. During the course of the inspection he identified one of the toilets was obstructed and offered to plunge it for me, when the plunger didn't work he snaked that as well for no extra cost. I would be happy to work with Brian and Greenlake Sewer again.

Experienced some serious drainage backups in our daylight, finished basement. After the wax seal on the toilet gave way I snaked the drain myself and managed to clear a substantial clog. Unfortunately, the problem persisted and I had to call in the pros. Brian from Greenlake Sewer and Drain came out the same day and finished unclogging the system (two clogs, one close to the toilet and one about 35 feet up the main line) in about an hour.

I called on a Friday afternoon. Brian offered to come out on Saturday, but this was not an emergency. He came on Monday during the time he specified. Problem was solved within an hour. Would definitely call again. He was professional and friendly.

Overall I am extremely pleased and highly recommend Greenlake Sewer and Drain in the strongest terms!