Blue Flame Heating and Air Conditioning

Heating and Air Conditioning

About us

As COVID-19 continues to impact the global community, we at Blue Flame want to update you on the steps we have taken to ensure the safety of our employees and customers, please visit our website at www.blueflamecomfort.com for a detailed statement. Blue Flame Comfort specializes in residential install, service as well as maintenance with a 100% satisfaction guarantee. Ask us about tankless water heaters, high-efficiency furnaces, and heat pumps! Our office and standard hours are listed but our dedicated team of background-checked and thoroughly trained technicians are ready and willing to assist you 24 hours a day, 7 days a week for emergency services.

Business highlights

30 years of trusted experience
LGBTQ+ Friendly
Se Habla Español
Emergency Services Offered
Eco Friendly

Services we offer

Installation & repair of gas &/or electric furnaces, heat pumps, and air conditioning units. Install only: gas piping and /or ductwork with full system installation, tankless and standard water heaters.

Services we don't offer

Duct cleaning, install oil furnaces, repair or install of fireplaces, repair, or maintenance of tankless or standard water heaters.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.7811 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
83%
4
7%
3
2%
2
3%
1
4%


Rating CategoryRating out of 5
quality
4.8
value
4.6
professionalism
4.8
responsiveness
4.8
punctuality
4.8

Filter reviews by category

Showing 776-811 of 811 reviews

John G.
12/2014
5.0
heating & air conditioning/hvac, fireplaces
  + 0 more
unknown
Description of Work: Our furnace stopped working on a Friday evening. I called Blue Flame. They said they could come out Saturday and that weekend work costs more. Since I wanted heat prior to the next Monday, we opted to have Blue Falme come out. Repair guy was on time Saturday and quickly diagnosed the problem and made the repair. A bit expensive but well worth it.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Michelle S.
12/2014
5.0
heating & air conditioning/hvac
  + -1 more
They were great.
Description of Work: They did a tune up and cleaned our furnace and central air unit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Chris W.
12/2014
5.0
heating & air conditioning/hvac
  + -1 more
Very well
Description of Work: Cleaned out heating system

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Nicole C.
10/2014
5.0
heating & air conditioning/hvac, air duct cleaning
  + 0 more
Great.
Description of Work: Cleaned my furnace and replaces my filter. I bought a few extra filters. Original cost was about $90 prior to buying the extra filters.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Susanne B.
10/2014
1.0
heating & air conditioning/hvac, plumbing, wells
  + 1 more
unknown
Description of Work: I have a new heat pump and furnace, it is leaking water into the hall way and they sent a guy out and they wanted to come back and find a leak and charge me $6,000.00 or more to find leak and see if that is the problem. Now mind you I have talked with another company and they agree that is not the problem. The problem the system never had a filter on the unit and is dirty and is clog some where near the opening. I will not have this company out again!

Rating CategoryRating out of 5
quality
1.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$199

Austin R.
10/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: We were requested to have some things done to our furnace prior to the closing of our house... Our furnace was a year old and our repairman went out of his way to call the buyer's agent and explain to them that part of the work was not necessary, saving us some cash...ABOVE AND BEYOND!!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

B Scotia M.
10/2014
5.0
heating & air conditioning/hvac
  + -1 more
Great job
Description of Work: Full annual maintenance of my gas furnace

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Mike R.
10/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Aurelie C.
09/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Installed central Air. Very impressed and pleased by every aspect of the install and service. Highly recommend.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Bruce L.
08/2014
1.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Bad service tech, system recharged but failed again within one year causing a major $$$ PUD bill. Informed service manager of all problems, new techs were sent out to evaluate, claiming there is no problem with their work performed. As for the high PUD bill, they really didn't care. |Called Greenwood Heating and Cooling for a service evaluation and they found routine service points not performed by the other firms tech. All the service work performed by Blue Flame was done halfway according to the tech from GHC, and the entire service work and parts would have to be done all over again at a cost double already paid to Blue Flame. I have repeatly called Blue Flame to try and correct this problem before the heating season begins, but as of this day they claim no responsibilty to help correct the costly problem. I have used this firm for many years on a number of houses I own and now wonder about the services performed in the past. I just want to heat this house to 65 degrees in the cold months without a $500.00 plus bill from PUD.

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
3.0
responsiveness
1.0
punctuality
3.0

$900

Ruth A.
08/2014
5.0
heating & air conditioning/hvac
  + -1 more
Great start to finish.
Description of Work: Annual service -air conditioner and ck furnace.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Ramona C.
08/2014
5.0
heating & air conditioning/hvac
  + -1 more
Excellent.
Description of Work: Annual maintenance check, Mitzubishi wall units.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Ernest S.
07/2014
1.0
heating & air conditioning/hvac
  + -1 more
It didn't go at all.
Description of Work: I have used this provider in the past with great results. I had them out last week to give me a bid for a heat pump with the power company sharing the costs. I was supposed to receive the bid over the weekend, it's Tuesday & nothing. So I called the office this morning & the girl who answered the phone said the fellow who gave me the bid would call me & get the bid to me asap. That never happened. I tried calling the owner as I have his cellphone & he's on a leave of absence. I'm sure he'd like to know that his staff is dropping the ball. Needless to say I'll have to find other companies to use in the future for my properties, their loss in the long run.

Rating CategoryRating out of 5
responsiveness
1.0


Response from Blue Flame Heating and Air Conditioning
Thanks for the review, I'd like to apologize for the delayed response to your request for a proposal, I have spoken to your salesperson and he assures me that it was sent over in a timely manner. However, I had him send it over once again to be sure. Please let me know if there is anything else we can do to help out. Warm Regards, Dennis Chaisson

Angelika M.
07/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

john K.
05/2014
1.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: One of 4 companies we chose to give an estimate for gas furnace and heat pump replacement. The estimator came out twice to speak to us seemed very competent and provided good information. However they never provided the estimate. Phone inquiries about the estimate went to voice mail and were not provided

Rating CategoryRating out of 5
quality
4.0
professionalism
4.0
responsiveness
1.0
punctuality
4.0

$12,000

Response from Blue Flame Heating and Air Conditioning
Thanks for the feedback [member name removed]. I'm really sorry for the lack of communication and have had a chance to follow up with your salesperson. We will use this as a leaning experience to help us to become a better company in the future. Please let me know if there is anything I can do to make up for our shortcomings. Warm Regards, Dennis Chaisson

Beatrice H.
05/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Checked and cleaned my HVAC.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Susan and Michael E.
02/2014
5.0
electrician, heating & air conditioning/hvac
  + 0 more
Very well!
Description of Work: They cleaned furnace and changed the filter. Checked electrical and CO readings.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kathy S.
01/2014
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: ..

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Charles K.
09/2013
5.0
water heater repair
  + -1 more
Very good.
Description of Work: Maintenance on my heat pump.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Sean O.
02/2013
5.0
heating & air conditioning/hvac
  + -1 more
ny
Description of Work: After talking to a dozen businesses in this field. We originally purchased furnace from Blue Flame and were very happy with the sales person who was responsive and patient with all our questions and concerns. The crew that came out to take away the old unit and parts along with installing the new furnace and other necessities needed for the new furance to run correctly were knowledagble, detail oriented, took care and time along with being profcient in the work performed. I have had Adam come out twice now to perform my yearly service on the new furnace to keep it performing at TOP Level and per the product warranty. I am extremely pleased with the friendly office staff in scheduling the appointment and with the competence that Adam has displayed each time he has come out. Blue Flame is a company that has integrity and you can see that in their employees in every person and department you deal with. J and S O'Sullivan

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$183

Patricia T.
02/2013
5.0
heating & air conditioning/hvac
  + -1 more
No problems
Description of Work: A Great Expierence. I would definately use them again.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Allison S.
02/2013
5.0
heating & air conditioning/hvac
  + -1 more
Friendly, prompt service.
Description of Work: Installation of boot thermostat.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Susan O. J.
01/2013
5.0
heating & air conditioning/hvac
  + -1 more
Better than expected
Description of Work: Furnace was making a noise and hadn't been checked/cleaned for sometime. They came - cleaned it checked it out, all was well. They didn't come up with "something" that was wrong - Good Job will use them again

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$145

Katherine B.
09/2012
5.0
heating & air conditioning/hvac
  + -1 more
See attached.
Description of Work: See attached.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8

Lynn H.
08/2012
5.0
heating & air conditioning/hvac, fireplaces
  + 0 more
Excellent service!
Description of Work: Maintenance check up. I've used this company for years now and bought our new furnace from them in 2002. I highly recommend their high quality across the board!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$196

Contact information

7116 220th St SW Ste 1, Mountlake Terrace, WA 98043

http://www.blueflamecomfort.com

Service hours

Sunday:
Closed
Monday:
4:00 AM - 8:00 PM
Tuesday:
4:00 AM - 8:00 PM
Wednesday:
4:00 AM - 8:00 PM
Thursday:
4:00 AM - 8:00 PM
Friday:
4:00 AM - 8:00 PM
Saturday:
4:00 AM - 8:00 PM


Licensing

Bonded

Insured

Licensed*

Trade License Number
BLUEFFH827RK
Trade License Locale
WA
Trade License Authority
Washington State Department of Labor & Industries
Trade License Expiration
12/31/2024

Eco-friendly Accreditations

LEED Accredited Professional
Yes
Energy Star Partner
Yes
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning

FAQ

Blue Flame Heating and Air Conditioning is currently rated 4.7 overall out of 5.

Sunday: Closed

Monday: 4:00 AM - 8:00 PM

Tuesday: 4:00 AM - 8:00 PM

Wednesday: 4:00 AM - 8:00 PM

Thursday: 4:00 AM - 8:00 PM

Friday: 4:00 AM - 8:00 PM

Saturday: 4:00 AM - 8:00 PM

Blue Flame Heating and Air Conditioning accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Blue Flame Heating and Air Conditioning offers free project estimates.
Yes, Blue Flame Heating and Air Conditioning offers eco-friendly accreditations.
Yes, Blue Flame Heating and Air Conditioning offers a 5% senior discount.
Yes, Blue Flame Heating and Air Conditioning offers emergency services.
Yes, Blue Flame Heating and Air Conditioning offers warranties.
Blue Flame Heating and Air Conditioning offers the following services: Installation & repair of gas &/or electric furnaces, heat pumps, and air conditioning units. Install only: gas piping and /or ductwork with full system installation, tankless and standard water heaters.
Duct cleaning, install oil furnaces, repair or install of fireplaces, repair, or maintenance of tankless or standard water heaters.

Contact information

7116 220th St SW Ste 1, Mountlake Terrace, WA 98043

http://www.blueflamecomfort.com

Service hours

Sunday:
Closed
Monday:
4:00 AM - 8:00 PM
Tuesday:
4:00 AM - 8:00 PM
Wednesday:
4:00 AM - 8:00 PM
Thursday:
4:00 AM - 8:00 PM
Friday:
4:00 AM - 8:00 PM
Saturday:
4:00 AM - 8:00 PM