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Loni's Housecleaning

House Cleaning

About us

Loni’s Housecleaning is a professional home cleaning service. We specialize in tailoring our services to meet your specific needs and take pride in achieving results that will impress. You may also take comfort in knowing we are licensed, bonded, and insured.

Business highlights

12 years of trusted experience

Services we offer

Services are tailored to your needs and can include a variety of extras like doing laundry, emptying waste baskets, etc.

Amenities

Free Estimates
Yes


Accepted payment methods

Check

Reviews

1.94 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
0%
4
0%
3
25%
2
25%
1
50%


Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
2.0
responsiveness
2.6
punctuality
2.7
Showing 1-4 of 4 reviews

Patricia P.
01/2017
1.0
house cleaning
  + -1 more
Very rude. She told me she worked in other houses that had things worth more than my items. Missed cleaning for two weeks. When I called she was in Vegas. She wouldn't replace my Waterpark when her employee broke it. Wouldn't recommend her to anyone.
Description of Work: Cleaning of entire house

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$22

Response from Loni's Housecleaning
We're truly sorry [Member Name Removed]had an unsatisfactory experience with us. We strive to provide each of our customer's with a positive customer experience but we would like to set the record straight. 1st) We provided [Member Name Removed]once-per-week cleaning services from January 2013 through July 2013 and she never once complained about our services until she claimed we broke an item. It really doesn't make much sense for a client to use our weekly services for 7 months if there were truly any quality, professionalism, etc. issues. 2nd) [Member Name Removed]made this claim in July 2013; not in 2015 as she indicated in her review.. 3rd) Even though there was NO proof that one of our employees broke the item, we did offer to reimburse [Member Name Removed]for the cost to replace the item at that time. However, before we could make good on that offer, she terminated our services.

Debra M.
09/2015
3.0
house cleaning
  + -1 more
unknown
Description of Work: Clean house

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0

$200

Beverly M.
09/2014
2.0
house cleaning
  + -1 more
Instead of concentrating on obvious areas and surfaces; i.e., stove top, dusting surfaces, cleaning floors, etc., they went into my cabinets and changed things around, leaving me to scrub my own stove top, floors, etc. I could tell they had done a quick once-over on the items, but definitely not what one would expect of a cleaning service. I have badly arthritic hands, and it's difficult for me to scrub too hard. Needless to say, I was very disappointed!
Description of Work: Housecleaning of 3 BR 1-3/4 bath one level home.

Rating CategoryRating out of 5
quality
2.0
value
2.0
responsiveness
3.0
punctuality
3.0

$125

Response from Loni's Housecleaning
We informed this client up front that for $125 we could not clean all areas she wanted and told her we would clean as much as possible for that amount. We spent over 8.5 hours cleaning this client's home and basically went above and beyond what any other cleaning service would have even thought about doing for $125.

Evelyn P.
05/2014
1.0
house cleaning
  + -1 more
unknown
Description of Work: I had scheduled an appointment for her to come and give me an estimate for cleaning on April 22 at 2:00. She did not show up and did not call to cancel. About 2 weeks later she called and wanted to re-schedule, I told her not interested.

Rating CategoryRating out of 5
responsiveness
1.0


    Contact information

    unknown, Mount Vernon, WA 98273

    www.lonishousecleaning.com

    Service hours

    Sunday:
    Closed
    Monday:
    7:30 AM - 6:00 PM
    Tuesday:
    7:30 AM - 6:00 PM
    Wednesday:
    7:30 AM - 6:00 PM
    Thursday:
    7:30 AM - 6:00 PM
    Friday:
    7:30 AM - 6:00 PM
    Saturday:
    8:00 AM - 3:00 PM

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    House Cleaning

    FAQ

    Loni's Housecleaning is currently rated 1.9 overall out of 5.

    Sunday: Closed

    Monday: 7:30 AM - 6:00 PM

    Tuesday: 7:30 AM - 6:00 PM

    Wednesday: 7:30 AM - 6:00 PM

    Thursday: 7:30 AM - 6:00 PM

    Friday: 7:30 AM - 6:00 PM

    Saturday: 8:00 AM - 3:00 PM

    Loni's Housecleaning accepts the following forms of payment: Check
    Yes, Loni's Housecleaning offers free project estimates.
    No, Loni's Housecleaning does not offer eco-friendly accreditations.
    No, Loni's Housecleaning does not offer a senior discount.
    No, Loni's Housecleaning does not offer emergency services.
    No, Loni's Housecleaning does not offer warranties.
    Loni's Housecleaning offers the following services: Services are tailored to your needs and can include a variety of extras like doing laundry, emptying waste baskets, etc.

    Contact information

    unknown, Mount Vernon, WA 98273

    www.lonishousecleaning.com

    Service hours

    Sunday:
    Closed
    Monday:
    7:30 AM - 6:00 PM
    Tuesday:
    7:30 AM - 6:00 PM
    Wednesday:
    7:30 AM - 6:00 PM
    Thursday:
    7:30 AM - 6:00 PM
    Friday:
    7:30 AM - 6:00 PM
    Saturday:
    8:00 AM - 3:00 PM