I had to call them several times, I left messages etc. They never once replied. I finally got them on the phone after multiple tries, just for them to tell me they couldn't do it. They didn't bother to let me know and left me hanging for several days while I waited for, and expected a call to get an estimate.
Description of Work: Dish washer repair/replacement
Rating Category
Rating out of 5
responsiveness
1.0
punctuality
1.0
Rick L.
09/2018
5.0
appliance repair
+ -1 more
They did a great job. We have used them before and we will use them again. Would highly recommend them.
Description of Work: They worked on our refrigerator.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Sandra G.
08/2018
5.0
appliance repair
+ -1 more
The machine was repaired so it spins again., Another small part was also found and replaced which saved another call later. Good service.
Description of Work: Clothes washer repair
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$160
Robert S.
08/2017
5.0
appliance repair
+ -1 more
Called Kevin on a Friday morning. He arrived by the end of the day. He had us up and running in no time in a courteous manner and his price was very fair. He was even nice to my 2 dogs! I would definitely have him come out again! I think the divorce is off!!!!!!!!! Thanks Kevin!!!!!
Description of Work: Dishwasher was leaking at vent. We had been trying to "YOU TUBE" it without success..... or a dishwasher for that matter for over 2 weeks!!!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$90
Kirk B.
04/2017
5.0
appliance repair
+ -1 more
Great. We were in a bind because our food in the refer part was getting too warm. My panic call to Kevin's Appliance had them coming out quickly. Problem fixed [a bad electronic board]
Description of Work: Our Amana refrigerator/freezer was having problems in the freezer plus the refrigerator portiong was too warm.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Paul and Mary B.
03/2017
5.0
appliance repair
+ -1 more
He worked efficiently and with a smile. We will not hesitate to recommend him to others.
Description of Work: Kevin repaired a switch on a clothes dryer. He repaired the switch by using our soldering iron so that we would have the machine right then and he ordered the part and installed it within 3 days.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Marie A.
02/2017
4.0
appliance repair
+ -1 more
Okay, My husband said he had to lend the tech a tool for the repair. Other than that he said the Tech was professional and only charged for the service call.
Description of Work: repair on the washing machine
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$97
Ben H.
10/2016
5.0
appliance repair
+ -1 more
Provided great service and advice....
Description of Work: Dryer was not heating....
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Barbara J C.
07/2016
4.0
appliance repair
+ -1 more
unknown
Description of Work: Repaired broken dishwasher door. Investigated leak in GE refrigerator but was unable to fix - recommended finding someone who repairs GE appliances.
Rating Category
Rating out of 5
Yes, I recommend this pro
Betty A C.
02/2016
5.0
appliance repair
+ -1 more
unknown
Description of Work: He's reliable and gives great service.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$95
Ronald S.
01/2016
1.0
appliance repair
+ -1 more
unknown
Description of Work: Nothing they never called back
Rating Category
Rating out of 5
responsiveness
1.0
Rose D.
12/2015
5.0
appliance repair
+ -1 more
unknown
Description of Work: FIXED MY washing machine.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$185
Ron D.
10/2015
5.0
appliance repair
+ -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Carolyn and Henry G.
10/2015
5.0
appliance repair
+ -1 more
unknown
Description of Work: Kevin realigned the freezer drawer in our refrigerator and then taught us how to do it in case it gets out of whack again. I have used him before and was equally pleased.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$90
Ed B.
10/2015
5.0
appliance repair
+ -1 more
unknown
Description of Work: Replaced a part on the washing machine
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$175
Benjamin L.
08/2015
5.0
appliance repair
+ -1 more
unknown
Description of Work: Replaced control panel on dishwasher
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$275
John W.
05/2015
5.0
appliance repair
+ -1 more
Kevin always does a good job and charges a fair price. I don't live near our vacation home and Kevin is willing to get the job done and send me a bill.
Description of Work: Kevin has repaired several appliances over the years for me, diswasher, refrigerator and microwave.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
curtis B.
03/2015
4.0
appliance repair
+ -1 more
unknown
Description of Work: Converted gas dryer to propane
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$125
Paul R.
01/2015
4.0
appliance repair
+ -1 more
unknown
Description of Work: it a week to respond. appliance was not repairable. No charge. very happy with the advice.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
punctuality
3.0
Yes, I recommend this pro
Leticia T.
04/2014
1.0
appliance repair
+ -1 more
Will not recommend him to anyone I know.
Description of Work: Had a very hard yome getting him to respond to phone calls. It took over a month for them to finally call and say they were unable to help me. By then I had called several others to help. Overall it was not worth my spending money trying to find a person who could help through Angie's list.
Rating Category
Rating out of 5
responsiveness
1.0
punctuality
1.0
Michael M.
03/2014
5.0
appliance repair
+ -1 more
Suspected that it needed a pump brought the pump and found it was not needed. Made repair at a reasonable cost.
Description of Work: Repaired dishwasher.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Wyatt R.
09/2013
5.0
appliance repair
+ -1 more
I have a rental house in Sedro Woolley. The tenant called and said the washing machine would not drain or spine. I called Kevin's and spoke with his dispatcher and asked her to call my tenant directly to set up a time for repair. Everything went smoothly and I received a bill for the repair within a few days. I think he replaced or repaired the door switch on his first trip out to the house.
Description of Work: Washing Machine Repair.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$84.4
Barbara D.
10/2012
5.0
appliance repair
+ -1 more
Overall, we had a very good experience. Kevin was able to quickly diagnose the needed repair to our stove. He ordered the needed part and, two days later, returned to install the part. He did so quickly and efficiently.
Description of Work: Kevin made two service calls to our home. On the first call he was quickly and correctly able to diagnose a problem with our stove. He did not have the needed part in stock, but ordered it promptly. Within two days he returned and was able to repair our stove. All work was done, neatly, politely, quickly and efficiently. We would not hesitate to use his services again.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$325
James S.
02/2012
5.0
appliance repair
+ -1 more
Very well. Punctual, friendly, professional and knowledgeable
Description of Work: Took a look a a leaky diswasher and eas able to diagnose and repair oon the spot. Also was able to diagnose and repair and funny noise coming from the refrigerator
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$84
Darla B.
10/2009
5.0
appliance repair
+ -1 more
Returned from a trip to find that my nearly new Kenmore refrigerator had no power. Called Sears but they wouldn't even schedule a diagnostic call sooner than five days. So I called Kevin and he came out immediately. He confirmed that the problem was the fuse on the circuit board and told me that the entire board had to be replaced and would need to be ordered. He called me about an hour later to say that his supplier could not get the part but he gave me the part number which make it easy for me to order the part from Sears. I called Kevin when the part arrived and he immediately came to install it. The service was efficient and excellent.
Description of Work: Diagnosed problem with no power to refrigerator and replaced circuit board.
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Service Categories
Appliance Repair
FAQ
Kevin's Appliance Service is currently rated 4.7 overall out of 5.
No, Kevin's Appliance Service does not offer free project estimates.
No, Kevin's Appliance Service does not offer eco-friendly accreditations.
No, Kevin's Appliance Service does not offer a senior discount.
No, Kevin's Appliance Service does not offer emergency services.
No, Kevin's Appliance Service does not offer warranties.