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Charlie's Water/Fire Restoration & Carpet Cleaning

Carpet Cleaning, Water & Smoke Damage

Reviews

4.73 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
67%
4
33%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.7
professionalism
5.0
responsiveness
5.0
punctuality
4.3
Showing 1-3 of 3 reviews

george P.
08/2015
4.0
carpet cleaners
  + -1 more
The response was faster than my insurance agent. He was right on it & used him for this reason. My insurance wanted to use some other company in town locally; preferred provider through the incurance company, but I chose Charlie's first due to them answering the phone in at a moments notice. The workers started immediately with vacuuming the water, removing furniture & dryers in place for a week. I wasn't in such a hurry for my place to be repaired; took over 4 months, but the place looked as it did after being built. Very professional & quality service.
Description of Work: Repair water damage from a flooded water pipe break.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
3.0

Yes, I recommend this pro
$15,000

Betty J S.
06/2013
5.0
carpet cleaners
  + -1 more
This was the first time our carpets have been cleaned. They are only going on 3 years old so for the first cleaning I wanted them done by a professional. Called last week and was very pleased it could be done so quickly. When Charlie and his crew got here ( his wife was the crew) first thing they did was introduce themselves to my husband and I then it was a quick walk through the house. Charlie got right to work and he even moved the couch when working in the living room. They both were very pleasant people. I am very pleased with their work and I will call them again the next time it is time to have the carpets cleaned . I would give them an A+ if it was on the chart.
Description of Work: Clean Carpets in house

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$190

April S.
06/2010
5.0
carpet cleaners
  + -1 more
When you need them they are there, I had a Crew from the NBC coming to my house to do a story I called Charlies told them I needed My Carpets Cleaned They where there one hour later to Clean my carpets. They are very Friendly very helpful and very Quick not only getting there when you need them, but, gettting in getting the job done and leaving. They even deodorize and get rid of odors, like the day I moved into my house I just purchased The old owner had Pets and My pets smelled them and started soiling my carpet I called Charlies and told them the problem They came out the next morning and cleaned my entire house for a special/and thank you for only 111.00 . I had an electrical fire 4 months later and Charlie came in and cleaned my entire home in one day including taking the drapes and clothes to the cleaners and getting us back to living in less then 24hours. they waited 2 weeks to get paid from my home owners. but they still came and did the work just so we could live. These People are Totally Awesome everyone of there team.
Description of Work: Charlies Carpet Cleaning is a very Awesome Cleaning Service, When you need them they are there, Personal, Friendly and Do the job to perfection.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

    Contact information

    unknown, Moses Lake, WA 98837


    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Carpet Cleaning,
    Water & Smoke Damage

    FAQ

    Charlie's Water/Fire Restoration & Carpet Cleaning is currently rated 4.7 overall out of 5.
    No, Charlie's Water/Fire Restoration & Carpet Cleaning does not offer free project estimates.
    No, Charlie's Water/Fire Restoration & Carpet Cleaning does not offer eco-friendly accreditations.
    No, Charlie's Water/Fire Restoration & Carpet Cleaning does not offer a senior discount.
    No, Charlie's Water/Fire Restoration & Carpet Cleaning does not offer emergency services.
    No, Charlie's Water/Fire Restoration & Carpet Cleaning does not offer warranties.

    Contact information

    unknown, Moses Lake, WA 98837