STATE ROOFING INC

They put on a new roof for us. It is recycled rubber that looks like slate. This has a 50 year guarantee and they provided that warranty for us. It took them about a day and a half to put that on; they did not have to tear anything off. They had very good clean up as well. They were efficient and did their job fast and well. We chose to get an expensive roof and they able to special order that for us. They are the only dealer of the product in the area.

They replaced the windows in my rental home. They also came back and replaced the screen that had been damaged by the renters.

Everything exactly the way we wanted. Very responsive to questions, very flexible in schedule. The workman Nicolai was on time and very professional. Just a good experience all around.

very nice folks, from the schedulers to the workers to the followup ensuring all went well. wonderfully, they worked with us on our specific requests re possible date and time for the work, as we'd been going in and out of town caregiving family. and afterwards, they sent someone to check the skylight work at our request. always wish prices were lower :-) , but this was the best quality we could hope for by far!

Contacted State Roofing about replacing the boots, waited several weeks, even going by the business and talking to them about the job. Finally received a phone message back saying they were going to be in the area at the end of the week and could do the work then. Called them back and left a message saying that would be fine. They never showed up or called for the rest of the week. Called them again on Monday to find out if they were going to be coming out any time soon. They said something came up and would be out during the week. On Wednesday I received a call - the repairman was sitting in the driveway. After finally getting them out, the job went good. He quickly replaced all 4 boots, gave me an opportunity to look at the finished job, and added additional sealant to insure no leakage. He was very friendly and professional, even taking the old boots back to the office to show that they were not installed properly when State Roofing installed them originally (the downslope end should not have been stapled down to allow for expanding). I understand this was not a big money job, but feel they should respond faster, especially for a repeat customer.

Nice job. Did a great job with attention to doors and windows. Placed metal flashing above each window and door. Barely noticiable but should limit any water intrusion. Cleaned up daily and did not destroy the wifes landscaping. Some confusion over the bill because of a change order, but was cleared up soon. They completed the job quickly, did not take forever, they had enough staff to get the job done.

I should start by saying that I was waayyy too tired to deal with the estimator/salesman on the day I did and should have rescheduled or something. Also the level of tiredness should have been setting off alarm bells in my head. -- I Ignored all of them that did go off. Practically had to beg the guy (Philip) who came out to give me a quote; to give me a number. Took so much effort to get one number for a specific type of roof, that even though I would have liked to have a second roof type quoted I gave in and just ran with the first quote. Barely glanced at existing roof other than to determine (and identify the) that it was a material known to have a serious defect greatly reducing the roof's life expectancy. Second contact to sign paperwork for the loan for the roofing cost I didn't want to cover out of pocket again took a bunch of effort to organize. Original work scope did not include removal of the existing roofing material, because it is possible to install a new metal roof over existing shingle roofing. When roofing foreman came out to do the and quot;critical measurementand quot; he determined that based on the roof's condition there was no way to install over existing material while providing a satisfactory result. He had and quot;laid the proposal to modify the contract on management's deskand quot; for approval before contacting me. The modification was: and quot;Remove existing roofing material at no additional cost.and quot; Which I did not find out about until 2 weeks later on the day they were obtaining the city work permit. Barely heard from them for 2 weeks until the day they were at the city office to and quot;pull the permitsand quot;. They called to see if it would be convenient for them to drop off a modification to the work order. They dropped it off for me to sign and send/fax back to them. Another two weeks would go by before I heard from them again. Actual work progress: Contacted me late the afternoon before they wanted to start the work to tell me they were coming out the next day and quot;if that was okayand quot;; it was very evident that they were not really asking. Next morning a 5 person work crew showed up to start tearing off the old roof. About an hour later a 6th guy showed up to help with the roof removal, and to 'run the roof panels'. First day of installation I almost did not realize that there was anyone there working on the roof since there was no company truck in front of my house. Second install day the installer 'ran out of clips', and that was enough reason for him to leave for the day. Third day the installed brought a co-worker along with and they arrived in a company truck. As I was leaving for work I heard them talking which was how I found out about the 'running out of clips'. Fourth day at some point the installer 'blew the circuit for the outside electric plug' - again this was enough reason to call it a day. How did I find out he had tripped the circuit breaker well he left a note page stuck in the front door jamb. No call to me, no apparent call to the office; or the office couldn't be bothered to contact me. Fifth and final day of installation. he showed up with a generator strapped in the bed of his personal truck. The 'final' result that was on my roof that evening looked unfinished enough that I wasn't sure if they were done or not. So the next day I called the company scheduling office and asked very specifically if and quot;the installers thought they were work completeand quot; got a completely different answer that didn't satisfy my question but implied that yes they thought they were done. In less than an hour after my call the foreman called me back on his day off to try to answer my questions. Two days later the foreman came out to do his 'final inspection' and explain to me why the result looked the way it did. The roof seams look like they were done by an amateur. They are uneven and wobbly looking like a child or someone who can't draw a straight line did them. From a professional roofing company that shows pictures of the roof seams being sealed with a tool I would expect a much more consistent result. The building inspector signed off on the roofing portion of the work but forced them to come back out and demonstrate that they had done the sheeting correctly; since they had 'skipped' that inspection which was required between removing the roof and starting the install of the new roof. It took them five (5) weeks to get that inspection done. I don't even think the ink was dry on the inspection form before they were calling me to sign the 'disbursement form'. When I did not answer their call today (I was in a meeting at work) they left a message stating that if I didn't call them back they were going to 'call the home owner' and would lien my house. My roof is no where near finished having work done. I am looking at having to rip the entire thing off, and replace it again to obtain a satisfactory result. I will NOT be contacting this company to do the replacement. Overall communication and professionalism: Every attempt to contact me starts with: and quot;Is this and lt;my nameand gt;?and quot; or and quot;Is and lt;my nameand gt; there?and quot; like they were calling their friend or something; they don't even mention (say) that they are calling from a company of any sort. When I respond by asking who they are the reply always sounds as if they are being put out having to tell me who they are. No one in the company office seems to know anything about what is or was happening with my roof installation.

A guy came out and looked around my front and back yard up at my roof and tried to sell me a rubber roof for chose to 25K Which was totally out of my price range. I had the work done elsewhere

Salesman came well prepared with samples and literature. He failed to physically check the existing roof but provided a cost on site at that time which was 33% higher than the next lower bid. The salesman was very polite, curteious and well versed in roofing. He did not however ever follow-up on his sales call?

Couldn't get a fair price-no work.

It went well. They were willing to accomodate me, as I wanted to do some of the work myself. The framing around the old windows wasn't done well, I replaced the Headers and redid the King studs. They gave me the measurements they needed for the new windows and I reframed the openings to their specs. Unfortunately I wasn't plumb with one of my studs. Nick the installer gave me some good natured grief about my framing skills - pointed out what was wrong and then quickly fixed my goof. The install went fast and was very well done.

Went very well. The sales meeting was on time and an accurate quote. They were very reasonable and flexible in scheduling the work, when some other projects I wanted completed prior to the new roof got delayed. I replaced my old roof as part me getting a solar panel system installed. They have a good relationship with Sun Energy, my solar contractor and coordinated with them that the roof I selected was a good match for the solar system I was getting. The work was done well and on time. The work crews were very professional. The tear down crew dealt with the concerns of a neighbor on debris possibly reaching her gardens. She was so pleased with their effort, she baked them cookies. I am very pleased with their work and have since used them to replace some windows.

He arrived on time and gave a complete evaluation of existing siding and what needed to be done. He even broke out the bid to explain our two material choices. Very informative and we appreciate his bid, though it's quite high for the sq footage.

I contacted the company to set up an estimate for a new roof, complete strip-down and replacement. I got one call during my work hours where the man left his name and a phone number, but he was not reachable through the switchboard number he gave and I did not get a call back from my return call.

I contacted them to give me a quote on the roof of my house. I knew they did financing so I wanted to find out the cost. I was naive going into this meeting and they prayed on it. the guy was sitting in my place like he was my dad shooting the sh*t. I didn't realize he was trying to get me to sign on the dotted line now so I could then be stuck in a contract with them until he left. He called me back numerous times but I didn't need to talk to him any further to know I wouldn't use this company. To top it off, they called me about 3 months later wanting to come back to give me another quote. Why would I have you return if you overquoted me the first time?

Estimator was prompt and professional. He called in a second person to confirm that I needed my original roof to be removed due to mold. The work was done extremely quickly, and they cleaned up every day. The price was the highest of all the bids I received, however.

They were here earlier than expected. They worked quickly. It was cold and they still got it done in two days. They cleaned up after themselves as well.

They have the most wonderful front van. We were given a price and we sort of talk around it for a bit and it was lowered. The pricing was normal. I am very happy with them and they were very good. There was a little problem that occurred in my driveway, they accidentally wrecked a 4x4 square of black pot, something fell on it and ruin it, and they did take steps to help me with it.

State did a nice job on my roof and I think I would use them again. Overall, they did it pretty quickly though there were some hiccups getting Sam out for the estimating. Recently, I sold the home and there were some roofing and quot;issuesand quot; which came up on the home inspection and none of them were really in error from State however, they did come out and and quot;correctand quot; several items free of charge. My only issue was a lack of communication in this process...calls weren't returned and no status updates on when they would be performing the corrections but they did do the work. Thanks.

I bought a 30 year roof from State Roofing a long time ago (20 years in 1992) and my roof has a leak so i thought i would call them since they installed it originally. They did not respond by returning my message after my 1st attempt to talk to them about about the leak. I called back to try again they said that they had lost the paperwork on my roof and someone would get back to me, and i did not hear back so i wrote an email. In the mean time I found my paperwork and gave them the job number off the invoice from 1992. I think it was about 3 weeks later from my initial call that Sam called me back and he seemed very unprofessional. Saying that they would charge to come out, and I told them that then i do not want them to come out if they would not give a free estimate. He agreed to come out. He said that there is 5 years warranty on labor, ok, and that they do not have or find the paperwork for the warranty on the singles. In the mean time I had several roofers come out to look at my roof and everyone of them said that the roofs venting was installed incorrectly, that the roof located over my cathedral ceiling had no venting at all and that the skylights were flashed incorrectly. I called Sam back and cancelled our appointment. I do not want to deal with State Roofing, even though I will probably end up replacing my roof.

It has been good. So far, it seems that they are doing a good job.

I would highly recommend them. They listened to me and gave me the quality that I wanted. Everything worked out great. They are easy to work with and do an excellent job. I am going to use them again in the future.

The work while a bit pricey was performed very well. The designer helped us to upgrade the decking materials to a better product and had the design include railing to match the existing deck. The carpenter did an excellent job of clearing out the old deck and then putting in the new one. All accomplished in just a few days. We had a problem with one of the boards cracking where it was screwed down and State Roofing was prompt in sending out the carpenter to fix it. Our new deck is beautiful. Thank you State Roofing.

I was very satisfied with my experiance with State Roofing. They worked with me to schedule this job in between other upgrades that were going on at my home at the same time. Their crews worked hard and were experianced at their job. I would have no hesitation in recommending State Roofing to any of my friends.

After searching for the source of a leak from our roof which was dripping inside the house, we finally called State Roofing who had installed our roof several years ago. We suspected that skylight but could not find evidence that it was the source. They came out several times when it was raining and checked out the roof. Finally after diligent searching they determined that the source was the skylight. We had a new skylight installed which was bigger than our original one. And they installed additional framing to complete the project. We are very pleased with the results. The service was thorough, courteous and professional.